Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,693 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,693 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,340

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Thanks very much for shabir's help when I look for a rent. He is very enthusiastic and patiently answered all my questions

Hao · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Google

Shabbir helped me find my first property with chase evans. Thanks for your patience and professionalism in dealing with all my questions.

Sumana · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Google

Fast, efficient and with fantastic outcome. Shabir helped me to get a really nice apartment, the whole process was smooth and transparent.

Irina · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

I would like to express my appreciation to Chaseevan …Appreciation to your staff

I would like to express my appreciation to Ms. Gladys, who helped me to handle my renewal of the rental issues timely.

Johnny · 8 February 2024

Agent replied · 12 June 2024

Thank you for your review Johnny, glad to hear Gladys could help you.

5/5

Trustpilot

rate negotiation

Rate increase completed quickly and without hassle. Our agent Molly Pariyanukul did a sterling job quickly ri achieve our requirement

Mrs · 19 March 2024

Agent replied · 12 June 2024

Thank you for your review Pamela, glad to hear Molly could help you.

5/5

Trustpilot

Thanks to Lee Chen of East London…

Thanks for the efforts of my property manager Lee Chen in quickly resolving my repair need! The contractor who attended my flat for necessary repair works was courteous and professional.

Yee · 26 July 2023

Agent replied · 12 June 2024

Thank you for your review Yee, glad to hear Lee could help you.

5/5

Trustpilot

Molly has worked hard and she’s done a…

Molly has worked hard and she’s done a great job for us

Enrique · 9 August 2024

Agent replied · 23 August 2024

Thank you for your review Enrique, glad to hear Molly could help you.

5/5

Trustpilot

I did two flat viewings with Georgia…

I did two flat viewings with Georgia and she was very professional. Unfortunately my bid wasn’t accepted.

Kasper · 11 May 2024

Agent replied · 12 June 2024

Thank you for your review Kasper, glad to hear Georgia could help you.

5/5

Trustpilot

Mikkel Nielsen from Chase Evans…

Mikkel Nielsen from Chase Evans Property Management works professionally providing clear update, timely follow up and prompted response all the times. Mikkel’s efforts and customer oriented manner helpa lot and are highly appreciated.

Kin · 24 April 2023

Agent replied · 12 June 2024

Thank you for your review Kin, glad to hear Mikkel could help you.

5/5

Trustpilot

prompt responses and quality service by Mr. Kin Lee

We appreciate a lot the prompt responses and quality service by Mr. Kin Lee (our dedicated Renewals handler).

Chin · 20 April 2024

Agent replied · 12 June 2024

Thank you for your review Chin, glad to hear Kin could help you.

5/5

Trustpilot

Their Senior Renewals Coordinator

Their Senior Renewals Coordinator, Kin Lee​, has provided me a professional and positive advice on the rental market together with his responsible behavior and responsive character.

DENNIS · 25 October 2023

Agent replied · 12 June 2024

Thank you for your review Dennis, glad to hear Kin could help you.

5/5

Trustpilot

I moved in this week to my new flat and…

I moved in this week to my new flat and my property manager, Kimberly Fernandes, has been very responsive to all issues I have reported so far!

RZ · 27 September 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Kimberly could help you.

5/5

Trustpilot

Good experience with Chase Evans…

Good experience with Chase Evans professionals. Kin Lee​​​​ I collaborated with provided all necessary information for tenancy agreement prolongation.

Sergii · 22 March 2024

Agent replied · 12 June 2024

Thank you for your review Sergii, glad to hear Kin could help you.

5/5

Trustpilot

Lee, very prompt and helpful property manager!

I had reported two issues previously to another property manager but was not contacted further but then I emailed Lee and someone from maintenance came in 2 days. He was very helpful and urgently attended my matter!

Jaima · 21 November 2022

Agent replied · 12 June 2024

Thank you for your review Jaima, glad to hear Lee could help you.

5/5

Trustpilot

Fast response

Fast response. Good property management. Reasonable charge.

Eric · 19 October 2024

Agent replied · 22 October 2024

Thank you for your review Eric, glad to hear we could help you.

5/5

Trustpilot

Lauren Martin from Chase Evans was very…

Lauren Martin from Chase Evans was very helpful in addressing a tenant payment issue. Not only did she solve the immediate issue, but she also proactively addressed any follow up items that might have arisen. A job well done.

Mel · 2 September 2022

Agent replied · 12 June 2024

Thank you for your review Mel, glad to hear Lauren could help you.

5/5

Trustpilot

Chase evans is a great company and what…

Chase evans is a great company and what makes it good is its employees. I highly recommend working with Max Watson who is great at managing flats in London and is very dedicated to his work. Thank you max!

Nayla · 2 September 2022

Agent replied · 12 June 2024

Thank you for your review Nayla, glad to hear Max could help you.

1/5

Trustpilot

Professional service of robbing…

Professional service of robbing industry ever. Check out report I got, Hold me responsible of many things that are not in check in report even the constructional faults too.

KORAY · 29 July 2023

Agent replied · 12 June 2024

Thank you Koray for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more

5/5

Google

Great estate agents. Mohammed, an exceptional Negotiator helped in a lot of ways and understood my circumstances definitely recommend.

Kevin · 17 March 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. All the best. Chase Evans

1/5

Google

Utterly terrible service. Been trying to view a flat I like the look of in Sienna Alto, first week they cancel with short notice, second week they completely forget to turn up (especially irritating as I live about 90 mins away!). The cherry on top is that I have been constantly chasing them and receiving very poor communication in return. If I was a property owner I’d seriously reconsider if you want to try and keep your assets full.

S · 16 June 2021

5/5

Trustpilot

The utmost gratitude is extended to you, esteemed Mr. Kimberly Fernandes.

We greatly appreciate Mr. Kimberly Fernandes from East Property Management for promptly informing us of the EICR results and providing excellent recommendations to resove the issues today.

联桂 · 11 September 2023

Agent replied · 12 June 2024

Thank you for your review 联桂, glad to hear Kimberly could help you.

5/5

Trustpilot

Excellent property manager from Chaseevans…

Danish.ashrar from Chaseevans is a fantastic property manager. He addressed the issue quickly and assisted us in resolving it.

Dhinesh · 13 January 2023

5/5

Trustpilot

My experience with Chase Evans so far…

My experience with Chase Evans so far has been very positive. Right from beginning of my house search, the agent that helped me in finding my home to the team who processed the contract and now the dedicated property manager Roman Radaev. I hope it stays this way, the team does a wonderful job. This review is particularly about my property manager who is always very prompt and responsive, constantly follows up with the landlord to ensure things are sorted and always makes it a point to give me updates on my requests. He is very helpful and his responsiveness gives the comfort that you can reach out anytime you need. He makes sure to arrange the services to get it done as soon as possible.

Doel · 26 February 2021

5/5

Google

Shabir from Chase Evans has been super helpful so far in helping me finding an appropriate apartment meeting my needs.

Sarthak · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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