Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,693 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,693 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,340

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

We've had a great experience with Chase Evans' property management. Xin Guo has managed our property. He has handled all our queries with diligence and efficiency. Property maintenance issues have been dealt with promptly and in a professional way.

Ella · 29 May 2022

Agent replied · 12 June 2024

Thank you for your review Ella, that's great to hear.

5/5

Trustpilot

Good communication with speedy reply…

Good communication with speedy reply and advice by Kin Lee

CECILIA · 25 July 2024

Agent replied · 23 August 2024

Thank you Cecilia for your review, that's great to hear.

5/5

Trustpilot

Aurora Li was a consummate professional…

Aurora Li was a consummate professional and ensured a smooth and worry free process!

Aman · 14 May 2024

Agent replied · 12 June 2024

Thank you for your review Aman, glad to hear Aurora could help you.

5/5

Trustpilot

Quick and easy to deal with Kin Lee

Great job to process my let contract.Quick and easy to deal with Kin Lee.

Simon · 14 May 2024

Agent replied · 12 June 2024

Thank you for your review Simon, glad to hear Kin could help you.

5/5

Google

The overall moving process was very easy and smooth because of the Chase Evans Greenwich team. Very helpful and friendly agents. Mr Long Nguyen is an amazing estate agent. Would definitely recommend it.

Jaspreet · 16 June 2020

5/5

Trustpilot

Good service, reliable

I have been using Chaseevans for more than 8 years, they have been providing a tremendously well service on letting my apartment out. Highly recommended.

Tory · 12 September 2023

Agent replied · 12 June 2024

Thank you for your review Tory, that’s great to hear.

5/5

Trustpilot

Many thanks to Madison Feng

Madison helped us re-let our flat. We were deeply impressed with his diligence and excellent customer service. He and his colleagues made the whole process very straightforward and were available to help the entire time.

G&G · 2 November 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Madison could help you.

5/5

Trustpilot

Good attitude for the cooperation

Good attitude for the cooperation, very reasonable for helping us

Yu · 20 July 2024

Agent replied · 23 August 2024

Thank you for your review Yu.

5/5

Google

Shabir has helped me a lot and he has been prompt in answering any questions I have had.

Chao · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

Thanks, Ade

Ade Adedugbe​​​​ from the Docklands office of Chase Evans was extremely helpful and responsive while we were doing a property search in the area. He answered all questions patiently and politely. Thanks, Ade!

Shubhda · 6 December 2024

5/5

Trustpilot

Really efficient help from Zhao and…

Really efficient help from Zhao and VIP/Multi Team. Bed was broken and was no trouble to get a new one for me.

Jessica · 10 June 2022

5/5

Trustpilot

Valerio is the best, Great communication and great customer…

Great communication and great customer care, Valerio assisted me, he tried in all the possible ways to find the right house for me, he has been very patient and really really helpful, highly recommended.

Eros · 18 November 2022

Agent replied · 12 June 2024

Thank you for your review Eros, glad to hear Valerio could help you.

4/5

Trustpilot

Had two property managers with chase…

Had two property managers with chase evans and both been very helpful. On the other hand, their negotiator is probably below the average of the industry, shows not interest in negotiating, simply answering no all the time.

DH · 18 July 2022

Agent replied · 12 June 2024

Thank you for your review, that’s great to hear and we are sorry to hear you were disappointed with your experience with the negotiator, We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

Chase evans

Danish is lovely to work with and solves issues with ease. Attentive, helpful and excellent communication

Teju · 13 January 2023

5/5

Trustpilot

Extremely Happy with the Property Management Team

The property management team at Chase Evans is second to none. Especially Mr. Murat, he has been extremely helpful with any request that I may have put up with him.Fantastic Work!

DRISHTI · 13 February 2023

Agent replied · 12 June 2024

Thank you for your review Drishti, glad to hear Murat could help you.

5/5

Google

Ginny Pattni helped with my property sale. She is efficient, follow-up my case closely and keeps us informed of the progress. We look forward to working with Ginny in the future.

Ben · 22 December 2024

5/5

Trustpilot

I had a great experience with Dennis…

I had a great experience with Dennis Mak under Chase Evans property management.

Cynthia · 6 May 2024

Agent replied · 12 June 2024

Thank you for your review Cynthia, glad to hear Dennis could help you.

5/5

Trustpilot

Our property manager

Our property manager, Mr Danish Ashraf (East Property Management) was very helpful and answered our queries promptly when we needed further information in completing some documents requested by our tenants at 1113 LandmarkPinnacle.

Mr · 30 November 2022

Agent replied · 12 June 2024

Thank you for your review Mr Leung & Ms Chung, glad to hear Danish could help you.

5/5

Trustpilot

Great service and excellent…

Great service and excellent communication with Frankie Chong.

Samantha · 29 July 2024

Agent replied · 23 August 2024

Thank you for your review Samantha, glad to hear Frankie could help you.

5/5

Trustpilot

Experience

I've been dealing with Kin Lee and he has been exceptional. Always very responsive and polite. He certainly made all process throughout my tenancy very smooth.

Matheus · 4 July 2023

Agent replied · 12 June 2024

Hi Matheus, thank you for your kind review! We are so glad that Kin Lee was able to help you and that you found the process to be a smooth one.

5/5

Trustpilot

Ginny at Chase Evans has been superb

Ginny at Chase Evans has been superb. She has gone above and beyond to help my buy a property. Extremely helpful and I would have no hesitation in using her again.

Sanjay · 16 December 2024

5/5

Trustpilot

Laura Bergin from Chase Evans Property…

Laura Bergin from Chase Evans Property Management managed to help with my flush issue in an incredible timing. Great work! I would like to thank her for such a quick response to the incident. Congrats!

Renata · 31 August 2022

Agent replied · 12 June 2024

Thank you for your review Renata, glad to hear Laura could help you.

4/5

Trustpilot

Dedicated staff

Staff is dedicated in working out a favourable rental contract for me within a short time.

Johnny · 28 February 2024

Agent replied · 12 June 2024

Thank you for your review Johnny, glad to hear we could help you.

5/5

Trustpilot

My property manager Lee Chen has…

My property manager Lee Chen has promptly and efficiently helped me with issues relating to the flat. He is very professional and lovely to work with - I cannot thank him enough!

Christine · 20 December 2022

Agent replied · 12 June 2024

Thank you for your review Christine, glad to hear Lee could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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