Trusted Agent profile · London
★★★★★
1,693 reviews across 2 platforms
1 Crescent Arcade, London, SE10 9EJ
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,693 reviews on two platforms, including 353 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Trustpilot75 Apollo
Danish Ashraf who is the property manager was efficient and prompt in dealing with the problem of toilet system leak. He kept me and the tenant fully informed of progress throughout .
Thank you for your review Margot& Mervyn , glad to hear Danish could help you.
5/5
TrustpilotEfficient and professional
Amruta Satia helped to me renew my contact in a very efficient and professional fashion.
Thank you for your review Ying, glad to hear Amruta could help you.
5/5
TrustpilotGreat service to landlords
Great service from Kimberley Fernandes at East Property Management, promptly sorting out issues reported and looking for most cost-effective solutions.
Thank you for your review, glad to hear Kimberly could help you.
5/5
TrustpilotThe staff,Ginny Pattni,is professional…
The staff,Ginny Pattni,is professional and very helpful.
Thank you for your review Raymond, glad to hear Ginny could help you.
5/5
TrustpilotMurat Colak has been very responsive…
Murat Colak (East Property Management) has been very responsive and efficient at helping us. He has helped us resolve our queries in timely manner with his great proffesional skills and has been a good communicator. Thank you.
Thank you for your review Palak, glad to hear Murat could help you.
5/5
TrustpilotVery good renting experience with…
Very good renting experience with Frankie Chong
Thank you for your review Leonardo, glad to hear Frankie could help you.
5/5
TrustpilotLi is very responsible and active in…
Li is very responsible and active in helping me manage my property
Thank you for your review Hao, glad to hear Li could help you.
5/5
TrustpilotI’m having a great experience with…
I’m having a great experience with Chase Evans, nice property and kind manager Dennis make the experience more enjoyable.
Thank you for your review Cynthia, glad to hear Dennis could help you.
5/5
GoogleI've recently bought a flat with Chase & Evans. I thought their agents were professional, highly attentive, and honest about any issues they came across. I'm very happy with my purchase, and would like to thank my agent Georgia for seeing it through!
5/5
TrustpilotKimberley F
Kimberley F. provided us with a really friendly and prompt service. She was quick at responding and was super friendly.
Thank you for your review Amina, glad to hear Kimberly could help you.
5/5
TrustpilotChanelle da silva has been helpful
Chanelle da silva has been helpful. We are hoping to finalise our deposit with chase Evans - but her service has been very good to date !
Thank you for your review Sanjay, glad to hear Chanelle could help you.
5/5
TrustpilotFantastic experience with Mr Murat from…
Fantastic experience with Mr Murat from chase Evans! Really came through in my time of need. Highly recommended Kudos to the entire team!
5/5
TrustpilotChase evans property manager
Very responsive and approachable!
That's great to hear, thank you for your review Marco.
5/5
TrustpilotVery Good Service
Madison and Victoria are very nice, helpful and professional. They reminded me to renew my Tenancy Agreement and helped to negotiate the reasonable rent for me. Thank you so much!
Thank you for your review Jaley, glad to hear Madison & Victoria could help you.
5/5
TrustpilotREPLY EMAIL QUICKLY
REPLY EMAIL QUICKLY, GOOD FOLLOW UP QUESTIONS AND POLITE
Thank you for your review May, that's great to hear.
5/5
GoogleMy agent, Ginny Pattni, was super helpful in the selling of my flat. Great experience! Good job, Ginny! Thank you very much for your effort!
Thank you for your review Jeff, glad to hear Ginny could help you.
5/5
TrustpilotChase Evans is great
Chase Evans Property Management are really professional and excellent in responding to queries/issues. I would like to give special praise to Alaster for always being easy to contact whenever we have questions or maintenance requests.
Thank you for your review Yannick, glad to hear Alaster could help you.
5/5
TrustpilotKin Lee Renewals handler is very…
Kin Lee Renewals handler is very efficient and pleasant.
Thank you for your review, glad to hear Kin could help you.
1/5
GoogleI wish I had an option to choose ZERO STARS the staff are incompetent, rude and learn how to ring a door bell instead of trying to break my door down. They are in general unpleasant, and if you're thinking about going to this agency, dispose of that thought right now and find another one that's worth your time, money and patience. When I moved into my place it took 3 month's to fix the heating, everything kept breaking and still does to this day. Fix your staff's attitude and your business because your doing quite a horrible job.
1/5
GoogleMy checkout experience with Chase Evans was very very BAD. The company charged for everything, besides a checkout fee of £143 and a cleaning fee of £240. £5 for every slight scratch on the wall. £5 for every missing dishes irrespective of that they are old, cheap, and were not on the check-in list. £10 for each bulb even for one that was broken when check-in but was working when check-out (I pointed this out but they did not correct it). I got my deposit back after 4 months, with a deduction of £1000 (can you believe this amount??), while the flat was left in a perfect condition. They completely ignored my arguments, did not reply my emails or answer my questions, and waited for the 3-month time window of disputation at myDeposit to be closed. I really wish I could avoid this company.
5/5
TrustpilotChase Evans has been excellent in…
Chase Evans has been excellent in providing quality costumer service. Especially, Senior Property Manager Chanelle Da Silva provides quick responses and sorted my requests with effective speed. Thank you!
Thank you for your review, glad to hear Chanelle could help you.
5/5
Trustpilotit’s good with prompted responses all…
it’s good with prompted responses all the times and it’s helpful.
Thank you for your review Kin, that’s great to hear.
5/5
TrustpilotAs always great communication and…
As always great communication and always helpful advice from Ricardo from accounts team.
Thank you for your review, glad to hear Ricardo could help you.
5/5
TrustpilotGreat and Quick service
Great and Quick serviceWe had a some issues with our door, and Xin Guo had it fixed immediately! Chase Evans makes you feel like a VIP in their Property Management.
Thank you for your review Jens, glad to hear Xin could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
