Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKind and prompt help of manager Kimberly Fernandes
The manager Kimberly Fernandes of East Property Management promptly contacted the repairer of the pipe leaking.
Renbang · 9 November 2023
Agent replied · 12 June 2024
Thank you for your review Renbang, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotWe had really very good experience with…
We had really very good experience with Orchid when renewing our tenancy contract. She was very responsive and supportive, so were able to complete everything and sign our new contract in just one day.
Lyubomira · 25 February 2022
Agent replied · 12 June 2024
Thank you for your review Lyubomira, glad to hear Orchid could help you.
★★★★★ 5/5
TrustpilotIt’s great they got all the stuff well…
It’s great they got all the stuff well done.
JIE · 5 April 2024
Agent replied · 12 June 2024
Thank you for your review Jie, that’s great to hear.
★★★★★ 5/5
TrustpilotGreat experience with Xin Guo from…
Great experience with Xin Guo from VIP/Multi Property Management. Super quick replies, and very helpful in helping us sort all the issues in our new flat.
Lorena · 21 January 2023
Agent replied · 12 June 2024
Thank you for your review Lorena glad to hear Xin could help you.
★★★★★ 5/5
TrustpilotI would like to thank Roman Radaev for…
I would like to thank Roman Radaev for picking up my case very quickly and sorting my issue in a matter of days.
Haris · 30 March 2021
★★★★★ 5/5
TrustpilotExcellent Renewal support - Madison
I was very pleased with the contract renewal support provided by Madison Feng. She was very responsive and efficient in her work. Thanks for your excellent service!
Johnny · 14 December 2022
Agent replied · 12 June 2024
Thank you for your review Johnny glad to hear Madison could help you.
★★★★★ 5/5
TrustpilotGreat experience
Great experience. Danish Ashraf from East Property Management did my deposit refund. He was very help and responsive. The process was really smooth and fast.
Jingkai · 21 February 2023
Agent replied · 12 June 2024
Thank you for your review Jingkai, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotAlways very quick and helpful
Our experience with Chase Evans has always been very good. When recently renewing, we've had a really positive experience with Ermanno. He was very quick and efficient sorting the process for us.
Lydia · 20 May 2022
Agent replied · 12 June 2024
Thank you for your review Lydia, glad to hear Ermanno could help you.
★★★★★ 5/5
TrustpilotI hav been using Chase to rent out my…
I hav been using Chase to rent out my properties for over 10 years. Great honest straightforward firm to work with. Mostly deal with Terry who is sound
Patrick · 2 November 2022
Agent replied · 12 June 2024
Thank you for your review Patrick, glad to hear Terry could help you.
★★★★★ 5/5
TrustpilotChase Evans
Kin Lee of Chase Evans is professional and has been handling my renewal well.
Lee · 12 December 2023
Agent replied · 12 June 2024
Thank you for your review Lee, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotVery professional service
Cristian · 16 July 2024
Agent replied · 23 August 2024
That's great to hear, thank you for your review Cristian.
★★★★★ 5/5
TrustpilotDanish Ashraf from East Property…
Danish Ashraf from East Property Management, he was doing great job to help me solve me property issues. He is very responsible, patient and efficient.
Jiaqi · 8 February 2023
Agent replied · 12 June 2024
Thank you for your review Jiaqi, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotKimberly Fernandes of East Property Management
Kimberly Fernandes provides great help for addressing the issues of my flat and updated me very timely.
Jane · 26 September 2023
Agent replied · 12 June 2024
Thank you for your review Jane, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotFixing of broken equipment in rented flat
Kimberly Fernandes solved everything requested very quickly and made sure that all tasks are done efficiently
Benedict · 19 October 2023
Agent replied · 12 June 2024
Thank you for your review Benedict, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotGreat service
I received a really good customer service with Zhao, I explained him the issue that we had with our mattress and he sort it out in a very short time !!!!
Anna · 25 May 2022
Agent replied · 12 June 2024
Thank you for your review Anna, glad to hear Zhao could help you.
★★★★★ 5/5
TrustpilotAbsolutely amazing estate agent
Absolutely amazing estate agent, highly recommend x have been renting with them for past 3 years and no issue whatsoever. Thank you!
Nikola · 22 April 2023
Agent replied · 12 June 2024
Thank you for your review Nikola, that’s great to hear.
★★★★★ 5/5
TrustpilotSharlene Richards of South Property…
Sharlene Richards of South Property Management responds quickly and actually answers your questions. She also picked up an unattended matter and helped handle it.
Jeanny · 15 February 2023
Agent replied · 12 June 2024
Thank you for your review Jeanny, glad to hear Sharlene could help you.
★★★★★ 5/5
TrustpilotWashing machine was not working...
Washing machine was not working, needs replacement and Zao of VIP/multi ( Chase Evans)was so helpful regarding this issue with his quik responses and acting quickly to solve the problem.
Mira · 29 June 2022
Agent replied · 12 June 2024
Thank you for your review Mira, glad to hear Zhao could help you.
★★★★★ 5/5
GoogleFast and efficient service by the entire office and Shabir.
Dimitris · 16 February 2024
Agent replied · 15 June 2024
Thank you for taking time to review our services.
Chase Evans
★★★★★ 5/5
GoogleShabir did a wonderful job helping me move in :)
Mizanullah · 16 February 2024
Agent replied · 15 June 2024
Thank you for taking time to review our services.
Chase Evans
★★★★★ 5/5
TrustpilotDanish Ashraf and the VIP Team are…
Danish Ashraf and the VIP Team are doing an excellent job. We are very happy working with them.
E.B · 9 August 2023
Agent replied · 12 June 2024
Thank you for your review, glad to hear danish could help you.
★★★★★ 5/5
TrustpilotKimberly Fernandes
Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.
Tenten · 29 September 2023
Agent replied · 12 June 2024
Thank you for your review Tenten, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotHelpful and responsive.
Cl · 28 June 2024
Agent replied · 23 August 2024
Thank you CI, that's great to hear.
★★★★★ 5/5
TrustpilotVery helpful in assisting my…
Very helpful in assisting my interaction with my tenant. And supporting other bespoke request we had in the past!
Customer · 10 July 2023
Agent replied · 12 June 2024
Thank you for your review! We are so glad that you are happy with the service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.