Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,690 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,690 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,337

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kind and prompt help of manager Kimberly Fernandes

The manager Kimberly Fernandes of East Property Management promptly contacted the repairer of the pipe leaking.

Renbang · 9 November 2023

Agent replied · 12 June 2024

Thank you for your review Renbang, glad to hear Kimberly could help you.

5/5

Trustpilot

We had really very good experience with…

We had really very good experience with Orchid when renewing our tenancy contract. She was very responsive and supportive, so were able to complete everything and sign our new contract in just one day.

Lyubomira · 25 February 2022

Agent replied · 12 June 2024

Thank you for your review Lyubomira, glad to hear Orchid could help you.

5/5

Trustpilot

It’s great they got all the stuff well…

It’s great they got all the stuff well done.

JIE · 5 April 2024

Agent replied · 12 June 2024

Thank you for your review Jie, that’s great to hear.

5/5

Trustpilot

Great experience with Xin Guo from…

Great experience with Xin Guo from VIP/Multi Property Management. Super quick replies, and very helpful in helping us sort all the issues in our new flat.

Lorena · 21 January 2023

Agent replied · 12 June 2024

Thank you for your review Lorena glad to hear Xin could help you.

5/5

Trustpilot

I would like to thank Roman Radaev for…

I would like to thank Roman Radaev for picking up my case very quickly and sorting my issue in a matter of days.

Haris · 30 March 2021

5/5

Trustpilot

Excellent Renewal support - Madison

I was very pleased with the contract renewal support provided by Madison Feng. She was very responsive and efficient in her work. Thanks for your excellent service!

Johnny · 14 December 2022

Agent replied · 12 June 2024

Thank you for your review Johnny glad to hear Madison could help you.

5/5

Trustpilot

Great experience

Great experience. Danish Ashraf from East Property Management did my deposit refund. He was very help and responsive. The process was really smooth and fast.

Jingkai · 21 February 2023

Agent replied · 12 June 2024

Thank you for your review Jingkai, glad to hear Danish could help you.

5/5

Trustpilot

Always very quick and helpful

Our experience with Chase Evans has always been very good. When recently renewing, we've had a really positive experience with Ermanno. He was very quick and efficient sorting the process for us.

Lydia · 20 May 2022

Agent replied · 12 June 2024

Thank you for your review Lydia, glad to hear Ermanno could help you.

5/5

Trustpilot

I hav been using Chase to rent out my…

I hav been using Chase to rent out my properties for over 10 years. Great honest straightforward firm to work with. Mostly deal with Terry who is sound

Patrick · 2 November 2022

Agent replied · 12 June 2024

Thank you for your review Patrick, glad to hear Terry could help you.

5/5

Trustpilot

Chase Evans

Kin Lee of Chase Evans is professional and has been handling my renewal well.

Lee · 12 December 2023

Agent replied · 12 June 2024

Thank you for your review Lee, glad to hear Kin could help you.

5/5

Trustpilot

Very professional service

Cristian · 16 July 2024

Agent replied · 23 August 2024

That's great to hear, thank you for your review Cristian.

5/5

Trustpilot

Danish Ashraf from East Property…

Danish Ashraf from East Property Management, he was doing great job to help me solve me property issues. He is very responsible, patient and efficient.

Jiaqi · 8 February 2023

Agent replied · 12 June 2024

Thank you for your review Jiaqi, glad to hear Danish could help you.

5/5

Trustpilot

Kimberly Fernandes of East Property Management

Kimberly Fernandes provides great help for addressing the issues of my flat and updated me very timely.

Jane · 26 September 2023

Agent replied · 12 June 2024

Thank you for your review Jane, glad to hear Kimberly could help you.

5/5

Trustpilot

Fixing of broken equipment in rented flat

Kimberly Fernandes solved everything requested very quickly and made sure that all tasks are done efficiently

Benedict · 19 October 2023

Agent replied · 12 June 2024

Thank you for your review Benedict, glad to hear Kimberly could help you.

5/5

Trustpilot

Great service

I received a really good customer service with Zhao, I explained him the issue that we had with our mattress and he sort it out in a very short time !!!!

Anna · 25 May 2022

Agent replied · 12 June 2024

Thank you for your review Anna, glad to hear Zhao could help you.

5/5

Trustpilot

Absolutely amazing estate agent

Absolutely amazing estate agent, highly recommend x have been renting with them for past 3 years and no issue whatsoever. Thank you!

Nikola · 22 April 2023

Agent replied · 12 June 2024

Thank you for your review Nikola, that’s great to hear.

5/5

Trustpilot

Sharlene Richards of South Property…

Sharlene Richards of South Property Management responds quickly and actually answers your questions. She also picked up an unattended matter and helped handle it.

Jeanny · 15 February 2023

Agent replied · 12 June 2024

Thank you for your review Jeanny, glad to hear Sharlene could help you.

5/5

Trustpilot

Washing machine was not working...

Washing machine was not working, needs replacement and Zao of VIP/multi ( Chase Evans)was so helpful regarding this issue with his quik responses and acting quickly to solve the problem.

Mira · 29 June 2022

Agent replied · 12 June 2024

Thank you for your review Mira, glad to hear Zhao could help you.

5/5

Google

Fast and efficient service by the entire office and Shabir.

Dimitris · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Google

Shabir did a wonderful job helping me move in :)

Mizanullah · 16 February 2024

Agent replied · 15 June 2024

Thank you for taking time to review our services. Chase Evans

5/5

Trustpilot

Danish Ashraf and the VIP Team are…

Danish Ashraf and the VIP Team are doing an excellent job. We are very happy working with them.

E.B · 9 August 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear danish could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.

Tenten · 29 September 2023

Agent replied · 12 June 2024

Thank you for your review Tenten, glad to hear Kimberly could help you.

5/5

Trustpilot

Helpful and responsive.

Cl · 28 June 2024

Agent replied · 23 August 2024

Thank you CI, that's great to hear.

5/5

Trustpilot

Very helpful in assisting my…

Very helpful in assisting my interaction with my tenant. And supporting other bespoke request we had in the past!

Customer · 10 July 2023

Agent replied · 12 June 2024

Thank you for your review! We are so glad that you are happy with the service.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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