5/5
Kimberly Fernandes
Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.
Agent replied · 12 June 2024
Thank you for your review Tenten, glad to hear Kimberly could help you.

Trusted Agent profile · London
★★★★★
1,693 reviews across 2 platforms
1 Crescent Arcade, London, SE10 9EJ
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,693 reviews on two platforms, including 353 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Kimberly Fernandes
Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.
Thank you for your review Tenten, glad to hear Kimberly could help you.
5/5
Helpful and responsive.
Thank you CI, that's great to hear.
5/5
Very helpful in assisting my…
Very helpful in assisting my interaction with my tenant. And supporting other bespoke request we had in the past!
Thank you for your review! We are so glad that you are happy with the service.
5/5
Good experience
Good experience. Lee chen is a super nice manager who helped me out with my primary issue. She is really patient and always helpful.
Thank you for your review Julie, glad to hear Lee could help you.
5/5
I've been a client of ChaseEvans
I've been a client of ChaseEvans, and the staff, particularly "Danish Ashraf," has been extremely helpful in addressing maintenance issues on time.
Thank you for your review Dhinesh, glad to hear Danish could help you.
5/5
Madison was great in our contract renewal and negotiated with our interest at heart.
Madison understands the market condition and negotiated with our interest at heart. Hope that we will be able to experience the good service of Madison for a long time.
Thank you for your review, glad to hear Madison could help you.
5/5
dealing very promptly with any issues…
dealing very promptly with any issues arising within the flat. Murat Colak from east management has been exceptional and fast dealing with our request
Thank you for your review Dimitra, glad to hear Murat could help you.
5/5
Helpful staff
Was able to call Chase Evans if I had any issues during my tenancy and Xin Guo, who provides VIP Property Management, was very helpful in assisting me.
Thank you for your review Sarah, glad to hear Xin could help you.
5/5
Great property management service
Responsive property management service that resolves my move in issues and enquiries promptly, especially property manager Chin.
Thank you for your review Reggie, glad to hear Chin could help you.
5/5
Boiler issues solved
Kimberly Fernandes and East Property Management attention has been so quick and proffesional.
Thank you for your review Isidro, glad to hear Kimberly could help you.
5/5
Camille negotiated a higher rental for…
Camille negotiated a higher rental for me. She also handled the repair works efficiently and we were able to sign a new contract smoothly. I'm grateful for Camille's help!
Thank you for your review Susan, glad to hear Camille could help you.
5/5
Kimberly Fernandes
Kimberly fernandes was very quick to respond, and redirected me to the correct people
Thank you for your review Tejas, glad to hear Kimberly could help you.
5/5
Kean Diao
Kean Diao, my Property Manager, has always been very helpful and his professionalism dealing with anything I may have needed in regards to the property was always much appreciated.
Thank you for your review Fabiana, glad to hear Kean could help you.
4/5
Mikkel from Chase Evans provided…
Mikkel from Chase Evans provided support and advice regarding a clogged sink. It was very useful and he guided me through it.
Thank you for your review, glad to hear Mikkel could help you.
5/5
Helpful letting agent
My letting agent, Alan, was super helpful in helping my move-out process run smoothly. Great service!
Thank you for your review Angeline, glad to hear Alan could help you.
5/5
Ginni@ChaseEvans
I have dealt with lots of estate agents, but Ginny stands out far more professional and efficient in her approach and our needs as investors. Hopefully we will complete on some deals with her in the near future but appreciate all her efforts.
5/5
Transparency and good service!
Thank you for your review Jean-Louis, that's great to hear.
5/5
good communication well done
professional services, good communication
That's great to hear William, thank you for your review.
5/5
Very efficient renewal service
Very efficient renewal service! Proactive and effective service from Domenica Practico with respect to a tenant renewal for my rental property.
Thank you for your review Lee, glad to hear Domenica could help you.
5/5
Very good service provided by Kin Lee
Very good service provided by our renewals handler, Kin Lee. He is really professional and deals with all matters in a quick and efficient manner.
Thank you for your review Maham, glad to hear Kin could help you.
5/5
Very Good Property Management Firm !!
I rented an apartment from Chase Evans.Always prompt on responses and always helpful with queries and concerns raised.Wonder staff and specifically Shannon, Camille , Leigh, Ahmad, Shahid and others (Sorry if I missed any names).
5/5
Great Service by Adriana Chaba
Wonderful service by Adriana Chaba. Thank you
Thank you for your review, glad to hear Adriana could help you.
5/5
Kin @ Chase Evans
Kin @ Chase Evans I’ve found the service to be professional and efficient. Any issues I have reported have received prompt responses. Couldn’t really ask for anything more
Thank you for your review Camron, that’s great to hear.
5/5
Efficient renewal process
The renewal process, that included some negotiation, was efficient and Madison, the agent responded promptly and kept us updated with landlord inputs.
Thank you for your review Shenhav, glad to hear Madison could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.