Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,693 reviews across 2 platforms

1 Crescent Arcade, London, SE10 9EJ

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,693 reviews on two platforms, including 353 Google reviews rated 4.6.

Google logo

4.6 / 5

353

Reviews on Google

This office

Trustpilot logo

1,340

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.

Tenten · 29 September 2023

Agent replied · 12 June 2024

Thank you for your review Tenten, glad to hear Kimberly could help you.

5/5

Trustpilot

Helpful and responsive.

Cl · 28 June 2024

Agent replied · 23 August 2024

Thank you CI, that's great to hear.

5/5

Trustpilot

Very helpful in assisting my…

Very helpful in assisting my interaction with my tenant. And supporting other bespoke request we had in the past!

Customer · 10 July 2023

Agent replied · 12 June 2024

Thank you for your review! We are so glad that you are happy with the service.

5/5

Trustpilot

Good experience

Good experience. Lee chen is a super nice manager who helped me out with my primary issue. She is really patient and always helpful.

Julie · 6 February 2023

Agent replied · 12 June 2024

Thank you for your review Julie, glad to hear Lee could help you.

5/5

Trustpilot

I've been a client of ChaseEvans

I've been a client of ChaseEvans, and the staff, particularly "Danish Ashraf," has been extremely helpful in addressing maintenance issues on time.

Dhinesh · 5 April 2023

Agent replied · 12 June 2024

Thank you for your review Dhinesh, glad to hear Danish could help you.

5/5

Trustpilot

Madison was great in our contract renewal and negotiated with our interest at heart.

Madison understands the market condition and negotiated with our interest at heart. Hope that we will be able to experience the good service of Madison for a long time.

Ek · 20 July 2022

Agent replied · 12 June 2024

Thank you for your review, glad to hear Madison could help you.

5/5

Trustpilot

dealing very promptly with any issues…

dealing very promptly with any issues arising within the flat. Murat Colak from east management has been exceptional and fast dealing with our request

Dimitra · 28 January 2023

Agent replied · 12 June 2024

Thank you for your review Dimitra, glad to hear Murat could help you.

5/5

Trustpilot

Helpful staff

Was able to call Chase Evans if I had any issues during my tenancy and Xin Guo, who provides VIP Property Management, was very helpful in assisting me.

Sarah · 29 August 2022

Agent replied · 12 June 2024

Thank you for your review Sarah, glad to hear Xin could help you.

5/5

Trustpilot

Great property management service

Responsive property management service that resolves my move in issues and enquiries promptly, especially property manager Chin.

Reggie · 18 August 2023

Agent replied · 12 June 2024

Thank you for your review Reggie, glad to hear Chin could help you.

5/5

Trustpilot

Boiler issues solved

Kimberly Fernandes and East Property Management attention has been so quick and proffesional.

Isidro · 24 November 2023

Agent replied · 12 June 2024

Thank you for your review Isidro, glad to hear Kimberly could help you.

5/5

Trustpilot

Camille negotiated a higher rental for…

Camille negotiated a higher rental for me. She also handled the repair works efficiently and we were able to sign a new contract smoothly. I'm grateful for Camille's help!

Susan · 25 June 2022

Agent replied · 12 June 2024

Thank you for your review Susan, glad to hear Camille could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly fernandes was very quick to respond, and redirected me to the correct people

Tejas · 25 October 2023

Agent replied · 12 June 2024

Thank you for your review Tejas, glad to hear Kimberly could help you.

5/5

Trustpilot

Kean Diao

Kean Diao, my Property Manager, has always been very helpful and his professionalism dealing with anything I may have needed in regards to the property was always much appreciated.

Fabiana · 15 June 2022

Agent replied · 12 June 2024

Thank you for your review Fabiana, glad to hear Kean could help you.

4/5

Trustpilot

Mikkel from Chase Evans provided…

Mikkel from Chase Evans provided support and advice regarding a clogged sink. It was very useful and he guided me through it.

RPP · 4 March 2023

Agent replied · 12 June 2024

Thank you for your review, glad to hear Mikkel could help you.

5/5

Trustpilot

Helpful letting agent

My letting agent, Alan, was super helpful in helping my move-out process run smoothly. Great service!

Angeline · 23 August 2023

Agent replied · 12 June 2024

Thank you for your review Angeline, glad to hear Alan could help you.

5/5

Trustpilot

Ginni@ChaseEvans

I have dealt with lots of estate agents, but Ginny stands out far more professional and efficient in her approach and our needs as investors. Hopefully we will complete on some deals with her in the near future but appreciate all her efforts.

Team · 22 December 2023

5/5

Trustpilot

Transparency and good service!

Jean-Louis · 13 May 2024

Agent replied · 12 June 2024

Thank you for your review Jean-Louis, that's great to hear.

5/5

Trustpilot

good communication well done

professional services, good communication

William · 13 May 2024

Agent replied · 12 June 2024

That's great to hear William, thank you for your review.

5/5

Trustpilot

Very efficient renewal service

Very efficient renewal service! Proactive and effective service from Domenica Practico with respect to a tenant renewal for my rental property.

Lee · 23 March 2023

Agent replied · 12 June 2024

Thank you for your review Lee, glad to hear Domenica could help you.

5/5

Trustpilot

Very good service provided by Kin Lee

Very good service provided by our renewals handler, Kin Lee. He is really professional and deals with all matters in a quick and efficient manner.

Maham · 27 October 2022

Agent replied · 12 June 2024

Thank you for your review Maham, glad to hear Kin could help you.

5/5

Trustpilot

Very Good Property Management Firm !!

I rented an apartment from Chase Evans.Always prompt on responses and always helpful with queries and concerns raised.Wonder staff and specifically Shannon, Camille , Leigh, Ahmad, Shahid and others (Sorry if I missed any names).

Pratik · 23 May 2024

5/5

Trustpilot

Great Service by Adriana Chaba

Wonderful service by Adriana Chaba. Thank you

KLHCustomer · 6 March 2024

Agent replied · 12 June 2024

Thank you for your review, glad to hear Adriana could help you.

5/5

Trustpilot

Kin @ Chase Evans

Kin @ Chase Evans I’ve found the service to be professional and efficient. Any issues I have reported have received prompt responses. Couldn’t really ask for anything more

Camron · 25 May 2022

Agent replied · 12 June 2024

Thank you for your review Camron, that’s great to hear.

5/5

Trustpilot

Efficient renewal process

The renewal process, that included some negotiation, was efficient and Madison, the agent responded promptly and kept us updated with landlord inputs.

Shenhav · 11 January 2023

Agent replied · 12 June 2024

Thank you for your review Shenhav, glad to hear Madison could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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