Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,464 reviews across 2 platforms

One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS

Part of Chase Evans, see every office.

Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,464 reviews on two platforms, including 228 Google reviews rated 4.0.

Google logo

4.0 / 5

228

Reviews on Google

This office

Trustpilot logo

1,236

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Google

Worked with Gian who is a property manager for our current property. Was responsive to emails and helped solve our queries in a prompt fashion

A · 13 June 2020

5/5

Trustpilot

Absolutely amazing estate agent

Absolutely amazing estate agent, highly recommend x have been renting with them for past 3 years and no issue whatsoever. Thank you!

Nikola · 22 April 2023

Agent replied · 15 June 2024

Thank you for your review Nikola, that’s great to hear.

5/5

Trustpilot

Sharlene Richards of South Property…

Sharlene Richards of South Property Management responds quickly and actually answers your questions. She also picked up an unattended matter and helped handle it.

Jeanny · 15 February 2023

Agent replied · 15 June 2024

Thank you for your review Jeanny, glad to hear Sharlene could help you.

5/5

Trustpilot

Danish Ashraf and the VIP Team are…

Danish Ashraf and the VIP Team are doing an excellent job. We are very happy working with them.

E.B · 9 August 2023

Agent replied · 15 June 2024

Thank you for your review, glad to hear danish could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.

Tenten · 29 September 2023

Agent replied · 15 June 2024

Thank you for your review Tenten, glad to hear Kimberly could help you.

5/5

Trustpilot

Good experience

Good experience. Lee chen is a super nice manager who helped me out with my primary issue. She is really patient and always helpful.

Julie · 6 February 2023

Agent replied · 15 June 2024

Thank you for your review Julie, glad to hear Lee could help you.

5/5

Trustpilot

Very helpful in assisting my…

Very helpful in assisting my interaction with my tenant. And supporting other bespoke request we had in the past!

Customer · 10 July 2023

Agent replied · 15 June 2024

Thank you for your review! We are so glad that you are happy with the service.

1/5

Google

Tremendous They take a lot of money out of you in fees and things

Amerigo · 15 November 2023

Agent replied · 12 June 2024

Thank you Amerigo for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

Helpful and responsive.

Cl · 28 June 2024

Agent replied · 25 October 2024

Thank you CI, that's great to hear.

5/5

Trustpilot

Madison was great in our contract renewal and negotiated with our interest at heart.

Madison understands the market condition and negotiated with our interest at heart. Hope that we will be able to experience the good service of Madison for a long time.

Ek · 20 July 2022

Agent replied · 25 October 2024

Thank you for your review, glad to hear Madison could help you.

5/5

Trustpilot

I've been a client of ChaseEvans

I've been a client of ChaseEvans, and the staff, particularly "Danish Ashraf," has been extremely helpful in addressing maintenance issues on time.

Dhinesh · 5 April 2023

Agent replied · 15 June 2024

Thank you for your review Dhinesh, glad to hear Danish could help you.

5/5

Trustpilot

dealing very promptly with any issues…

dealing very promptly with any issues arising within the flat. Murat Colak from east management has been exceptional and fast dealing with our request

Dimitra · 28 January 2023

Agent replied · 15 June 2024

Thank you for your review Dimitra, glad to hear Murat could help you.

5/5

Trustpilot

Helpful staff

Was able to call Chase Evans if I had any issues during my tenancy and Xin Guo, who provides VIP Property Management, was very helpful in assisting me.

Sarah · 29 August 2022

Agent replied · 15 June 2024

Thank you for your review Sarah, glad to hear Xin could help you.

5/5

Trustpilot

Great property management service

Responsive property management service that resolves my move in issues and enquiries promptly, especially property manager Chin.

Reggie · 18 August 2023

Agent replied · 15 June 2024

Thank you for your review Reggie, glad to hear Chin could help you.

5/5

Trustpilot

Boiler issues solved

Kimberly Fernandes and East Property Management attention has been so quick and proffesional.

Isidro · 24 November 2023

Agent replied · 15 June 2024

Thank you for your review Isidro, glad to hear Kimberly could help you.

5/5

Trustpilot

Kimberly Fernandes

Kimberly fernandes was very quick to respond, and redirected me to the correct people

Tejas · 25 October 2023

Agent replied · 15 June 2024

Thank you for your review Tejas, glad to hear Kimberly could help you.

4/5

Trustpilot

Mikkel from Chase Evans provided…

Mikkel from Chase Evans provided support and advice regarding a clogged sink. It was very useful and he guided me through it.

RPP · 4 March 2023

Agent replied · 15 June 2024

Thank you for your review, glad to hear Mikkel could help you.

5/5

Trustpilot

Helpful letting agent

My letting agent, Alan, was super helpful in helping my move-out process run smoothly. Great service!

Angeline · 23 August 2023

Agent replied · 15 June 2024

Thank you for your review Angeline, glad to hear Alan could help you.

5/5

Trustpilot

Ginni@ChaseEvans

I have dealt with lots of estate agents, but Ginny stands out far more professional and efficient in her approach and our needs as investors. Hopefully we will complete on some deals with her in the near future but appreciate all her efforts.

Team · 22 December 2023

5/5

Trustpilot

Transparency and good service!

Jean-Louis · 13 May 2024

Agent replied · 15 June 2024

Thank you for your review Jean-Louis, that's great to hear.

5/5

Trustpilot

good communication well done

professional services, good communication

William · 13 May 2024

Agent replied · 15 June 2024

That's great to hear William, thank you for your review.

5/5

Trustpilot

Very efficient renewal service

Very efficient renewal service! Proactive and effective service from Domenica Practico with respect to a tenant renewal for my rental property.

Lee · 23 March 2023

Agent replied · 15 June 2024

Thank you for your review Lee, glad to hear Domenica could help you.

5/5

Trustpilot

Very good service provided by Kin Lee

Very good service provided by our renewals handler, Kin Lee. He is really professional and deals with all matters in a quick and efficient manner.

Maham · 27 October 2022

Agent replied · 15 June 2024

Thank you for your review Maham, glad to hear Kin could help you.

5/5

Trustpilot

Great Service by Adriana Chaba

Wonderful service by Adriana Chaba. Thank you

KLHCustomer · 6 March 2024

Agent replied · 15 June 2024

Thank you for your review, glad to hear Adriana could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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