5/5
TrustpilotVery responsive and kind assistance
Very responsive and kind assistance, we really appreciate.
Agent replied · 15 June 2024
Thank you for your review, that’s great to hear.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,455 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,455 reviews on two platforms, including 225 Google reviews rated 4.0.
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Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
Trustpilotdanish was great
danish was great! helped me out a lot and responds fast to emails/calls.
Agent replied · 15 June 2024
Thank you for your review, glad to hear Danish could help you.
5/5
TrustpilotThe waste disposal didn't work
The waste disposal didn't work, and I contacted the property manager Sharlene Richards. It was sorted out quickly. Thank you so much.
Agent replied · 15 June 2024
Thank you for your review Yungi, glad to hear Sharlene could help you.
5/5
GoogleGood service.Justin is really nice to help me find the flat. If you want find someone to help you. Contact Justin.
5/5
TrustpilotMy favourite estate agent company
My favourite estate agent company - Cato Ng is a great property manager, with excellent customer service and great work ethic!
Agent replied · 15 June 2024
Thank you for your review Lisa, glad to hear Cato could help you.
5/5
TrustpilotI had a few issues around my flat which…
I had a few issues around my flat which Alaster from Chase Evans Property Management helped me address promptly and professionally. Much appreciated.
Agent replied · 25 October 2024
Thank you for your review Samantha, glad to hear Alaster could help you.
5/5
TrustpilotGreat renewals team
Great renewals teamI was very impressed with the work of Madison Feng, our renewals handler for taking initiative and negotiating my lease renewal.
Agent replied · 25 October 2024
Thank you for your review Maren, glad to hear Madison could help you.
5/5
Trustpilotmessages are clearly written and very…
messages are clearly written and very efficient action
Agent replied · 15 June 2024
Thank you for your review Sau, that’s great to hear.
5/5
TrustpilotTo Chanelle Da-Silva
To Chanelle Da-SilvaIt is nice experience renting with Chaseevans, quick responses and responsible attitude.
Agent replied · 15 June 2024
Hi Shuhan! Thank you for taking the time to write this review, that is great to hear.
5/5
TrustpilotKimberly Fernandes responded promptly…
Kimberly Fernandes responded promptly fully covered all requests brought up.
Agent replied · 15 June 2024
Thank you for your review Mary, glad to hear Kimberly could help you.
5/5
TrustpilotReally easy tenancy renewal process
Really easy tenancy renewal process. My renewal agent was Kin Lee who handled everything in a quick and professional manner.
Agent replied · 15 June 2024
Thank you for your review Artem, glad to hear Kin could help you.
5/5
TrustpilotBest customer service
I have had nothing but the most excellent service from our property manager, Amman. He replies promptly and always gives his best.
Agent replied · 15 June 2024
Thank you for your review Cameron, glad to hear Amman could help you.
5/5
TrustpilotChanelle Da-Silva Laires
Manager Chanelle Da-Silva Laires effectively communicated with the landlord on behalf of me. And she helped me a lot during my tenancy.👍
Agent replied · 15 June 2024
Thank you for your review Disheng, glad to hear Chanelle could help you.
5/5
TrustpilotSuch a great experience to work with…
Such a great experience to work with Vincent Romet of Chase Evans. He is the person reliable and thorough. Cheers, Wilson (C34, Arthouse)
Agent replied · 25 October 2024
Thank you for your review Wilson, glad to hear Vincent could help you.
5/5
TrustpilotMolly’s contract renewal handling
The renewal process is smooth and simple.
Agent replied · 15 June 2024
Thank you for your review Chiu, glad to hear Molly could help you.
5/5
TrustpilotGreat service. Efficient friendly & fast response
Great service. Efficient
Agent replied · 15 June 2024
Thank you for your review Anne, glad to hear we could help you.
5/5
TrustpilotExcellent Experience!
Really like the services Chase Evans offers! My property manager Cato always replies instantly and helps me fix all the problems.
Agent replied · 15 June 2024
Thank you for your review Yankai, that’s great to hear.
5/5
GoogleVictoria Li helped us a lot when searching for a suitable flat for us, and at last the flat was very nice!!PositiveProfessionalism, Value
Agent replied · 12 June 2024
Thank you for your review. Yours, Chase Evans
1/5
GoogleWorst estate agency in the UK. Never using their services again. No customer service. Lies. Shifting blame from one agent to another. Terrible!
Agent replied · 12 June 2024
Dear Marius Caluser, We are so sorry to read your review copy of which has been forwarded to our Customer services and the branch covering your tenancy which ended in November 2021. Yours, Marketing, Chase Evans
5/5
TrustpilotThank you Danish
Danish Ashraf, VIP Team, was quick and efficient in helping me to get a broken bed and mattress replaced. My overall experience with Chase Evans has been positive, easy and smooth since he’s joined.
1/5
GoogleCannot recommend. Slow communication, didn’t respond to my requests, couldn’t even show a floor plan to the flat. Had to hunt after every bit of communication.NegativeResponsiveness, Professionalism, Value
Agent replied · 12 June 2024
Dear Ms. Kussmaul, We are sorry to hear our service didn't meet your expectation. Thank you for letting us know. Chase Evans p.s. Could you possibly send more details direct to marketing@chaseevans.co.uk ? That would help us improve the process at the points you wish to highlight.
5/5
TrustpilotExcellent customer service from Danish…
Excellent customer service from Danish Ashraf in particular. He is super responsive and helpful at all times.
Agent replied · 15 June 2024
Thank you for your review Zahra, glad to hear Danish could help you.
5/5
TrustpilotHarvey from chase evans was extremely…
Harvey from chase evans was extremely understanding and accommodating to our situation. Great company to work with and great service from Harvey.
Agent replied · 25 October 2024
Thank you for your review, glad to hear Harvey could help you.
5/5
TrustpilotGreat experience!
Great experience with Harvey Asahi for our renewal process! Professional, kind and proactive service.
Agent replied · 15 June 2024
Thank you for your review Adriano, glad to hear Harvey could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
