5/5
TrustpilotGreat experience
Great experience so far - Alan our property manager has resolved all of our queries in a timely manner.
Agent replied · 15 June 2024
Thank you for your review Kate, glad to hear Alan could help you.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,455 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,455 reviews on two platforms, including 225 Google reviews rated 4.0.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKind and prompt help of manager Kimberly Fernandes
The manager Kimberly Fernandes of East Property Management promptly contacted the repairer of the pipe leaking.
Agent replied · 15 June 2024
Thank you for your review Renbang, glad to hear Kimberly could help you.
5/5
TrustpilotWe had really very good experience with…
We had really very good experience with Orchid when renewing our tenancy contract. She was very responsive and supportive, so were able to complete everything and sign our new contract in just one day.
Agent replied · 15 June 2024
Thank you for your review Lyubomira, glad to hear Orchid could help you.
5/5
TrustpilotMolly Pariyanukul
Molly Pariyanukul, Professional and very communicative, she explains in very simple terms that everyone can understand.
Agent replied · 15 June 2024
Thank you for your review Dragos, glad to hear Molly could help you.
5/5
TrustpilotIt’s great they got all the stuff well…
It’s great they got all the stuff well done.
Agent replied · 15 June 2024
Thank you for your review Jie, that’s great to hear.
5/5
TrustpilotGreat experience with Xin Guo from…
Great experience with Xin Guo from VIP/Multi Property Management. Super quick replies, and very helpful in helping us sort all the issues in our new flat.
Agent replied · 15 June 2024
Thank you for your review Lorena glad to hear Xin could help you.
5/5
GoogleReceived prompt response in resolving issue with the washing machine in the flat we recently moved into. After moving to the fantastic property, we faced this issue while the washing machine displaying some error. The pipe of the washing machine was blocked. Not being sure what to do, we contacted our property manager Gian and we received prompt reply to fix the matter. This sort of help really makes our stay comfortable and peaceful.
5/5
TrustpilotExcellent Renewal support - Madison
I was very pleased with the contract renewal support provided by Madison Feng. She was very responsive and efficient in her work. Thanks for your excellent service!
Agent replied · 15 June 2024
Thank you for your review Johnny glad to hear Madison could help you.
5/5
TrustpilotGreat experience
Great experience. Danish Ashraf from East Property Management did my deposit refund. He was very help and responsive. The process was really smooth and fast.
Agent replied · 15 June 2024
Thank you for your review Jingkai, glad to hear Danish could help you.
5/5
TrustpilotAlways very quick and helpful
Our experience with Chase Evans has always been very good. When recently renewing, we've had a really positive experience with Ermanno. He was very quick and efficient sorting the process for us.
Agent replied · 15 June 2024
Thank you for your review Lydia, glad to hear Ermanno could help you.
5/5
TrustpilotI hav been using Chase to rent out my…
I hav been using Chase to rent out my properties for over 10 years. Great honest straightforward firm to work with. Mostly deal with Terry who is sound
Agent replied · 15 June 2024
Thank you for your review Patrick, glad to hear Terry could help you.
5/5
TrustpilotVery professional service
Agent replied · 25 October 2024
That's great to hear, thank you for your review Cristian.
5/5
TrustpilotDanish Ashraf from East Property…
Danish Ashraf from East Property Management, he was doing great job to help me solve me property issues. He is very responsible, patient and efficient.
Agent replied · 15 June 2024
Thank you for your review Jiaqi, glad to hear Danish could help you.
5/5
TrustpilotKimberly Fernandes of East Property Management
Kimberly Fernandes provides great help for addressing the issues of my flat and updated me very timely.
Agent replied · 15 June 2024
Thank you for your review Jane, glad to hear Kimberly could help you.
5/5
TrustpilotFixing of broken equipment in rented flat
Kimberly Fernandes solved everything requested very quickly and made sure that all tasks are done efficiently
Agent replied · 15 June 2024
Thank you for your review Benedict, glad to hear Kimberly could help you.
4/5
GoogleWorked with Gian who is a property manager for our current property. Was responsive to emails and helped solve our queries in a prompt fashion
5/5
TrustpilotAbsolutely amazing estate agent
Absolutely amazing estate agent, highly recommend x have been renting with them for past 3 years and no issue whatsoever. Thank you!
Agent replied · 15 June 2024
Thank you for your review Nikola, that’s great to hear.
5/5
TrustpilotSharlene Richards of South Property…
Sharlene Richards of South Property Management responds quickly and actually answers your questions. She also picked up an unattended matter and helped handle it.
Agent replied · 15 June 2024
Thank you for your review Jeanny, glad to hear Sharlene could help you.
5/5
TrustpilotDanish Ashraf and the VIP Team are…
Danish Ashraf and the VIP Team are doing an excellent job. We are very happy working with them.
Agent replied · 15 June 2024
Thank you for your review, glad to hear danish could help you.
5/5
TrustpilotKimberly Fernandes
Kimberly Fernandes provides great help for addressing the issues of my flat and was really helpful.
Agent replied · 15 June 2024
Thank you for your review Tenten, glad to hear Kimberly could help you.
5/5
TrustpilotHelpful and responsive.
Agent replied · 25 October 2024
Thank you CI, that's great to hear.
1/5
GoogleTremendous They take a lot of money out of you in fees and things
Agent replied · 12 June 2024
Thank you Amerigo for your review of our services, we are sorry to hear you were disappointed with your experience. We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotVery helpful in assisting my…
Very helpful in assisting my interaction with my tenant. And supporting other bespoke request we had in the past!
Agent replied · 15 June 2024
Thank you for your review! We are so glad that you are happy with the service.
5/5
TrustpilotGood experience
Good experience. Lee chen is a super nice manager who helped me out with my primary issue. She is really patient and always helpful.
Agent replied · 15 June 2024
Thank you for your review Julie, glad to hear Lee could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
