5/5
Very helpful
Our end of tenancy has been a breeze. Kimberly Fernandes from East Property Management has been helpful with the whole process. Myself and my partner have been quite needy and she has responded each time in a professional manner.

Trusted Agent profile · London
★★★★★
1,458 reviews across 2 platforms
One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS
Part of Chase Evans, see every office.
Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,458 reviews on two platforms, including 225 Google reviews rated 4.0.
Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Very helpful
Our end of tenancy has been a breeze. Kimberly Fernandes from East Property Management has been helpful with the whole process. Myself and my partner have been quite needy and she has responded each time in a professional manner.
5/5
Maintenance
The manager, Maristella Marangi is really nice, and she always reply the email very quickly which is really helpful!
Thank you for your review, glad to hear Maristella could help you.
5/5
I would like to thank Murat Kaya for…
I would like to thank Murat Kaya for his kind support.
5/5
Thank you Kin-Long Lee for all your…
Thank you Kin-Long Lee for all your help with our renewal process. Kin has made himself available to all the questions we had and replied in a timely and friendly manner explaining everything needed.
5/5
Kin Lee is a responsive and helpful…
Kin Lee is a responsive and helpful coordinator.We canget update news form him. We are happy to contact with Kin Lee.Good and Satisfy.
Thank you for your review, glad to hear Kin Lee could help you.
5/5
My experience of using Chase Evans as my managing agents
Danish Ashraf gave very prompt attention to my enquiries about a maintenance issue notified by my tenant. He managed the process very well, researched similar matters raised in similar units in the same development and reported back to me clearly. I always find that Chase Evans keep me regularly updated on matters affecting my property. I have been using them as my managing agent for six years now.
Thank you for your review Peter, glad to hear Danish could help you.
5/5
Positive Experience with Max Watson at Chase Evans
During the last year of my three-year association with Chase Evans, Max Watson served as my property manager. I appreciate Max's excellent service, he was responsive, understanding, and quick to provide solutions to our concerns. Max's soft-spoken and humble approach made the experience positive overall. Grateful for his assistance in managing the property.
Thank you for your review Sameer, glad to hear Max could help you.
5/5
staff willing to help
Edmond Cheng from Chase Evans Property Management is very proactive, willing to help, try to solve problems on time,
Thank you for your review Maurice, glad to hear Edmond could help you.
5/5
Experience with Molly Pariyanukul
I’ve enjoyed working with Molly Pariyanukul and her good performance. Her professionalism and dedication are evident in every interaction. She consistently demonstrates a deep understanding of the market, effectively communicating the situation to us. Her positive attitude and proactive approach have significantly made the process easier.
Thank you for your review Annie, glad to hear Molly could help you.
5/5
Kin is always trustworthy and reliable
Kin is always trustworthy and reliable. 100% recommend
Thank you for your review Yunfei, glad to hear Kin could help you.
5/5
We had a great experience
We had a great experience! Ginny Pattni helped us sell our property..she was always very proactive and on top of things! She made the process very smooth for us and we thank her for all her hard work!
Thank you for your review Vasiliki, glad to hear Ginny could help you.
5/5
Great service
Thank you Danish Ashraf for being very helpful to solve the problem!
Thank you for your review Oksana, glad to hear Danish could help you.
5/5
Danish is very helpful and cooperative
Danish is very helpful and cooperative, helped me through every little difficulty. Appreciate his good work!
Thank you for your review Fatin, glad to hear Danish could help you.
5/5
Property management
Thank you Max Qian with the assistance provided during the checkout process and for help retrieving items that were left behind.
Thank you for your review Helena, glad to hear Max could help you.
5/5
exceptional property management services
Danish Ashraf and the VIP Team provided exceptional property management services, demonstrating professionalism and expertise throughout the process. Their attention to detail, excellent communication, and dedication to client satisfaction make them a standout choice in the industry. I highly recommend them for anyone seeking reliable and proficient property management solutions.
Thank you for your review Amanda, glad to hear Danish could help you.
5/5
Jo was absolutely amazing! From being really knowledgable at the viewing to making sure the process has been easy and clear for us.
Thank you for your review, glad Joanna could help you.
5/5
Great help and timely responses
Great help and timely responses! Thank you Kimberly Fernandez
Thank you for your review Ritoma, glad to hear Kimberly could help you.
5/5
Happy customer
Kin was very efficient and I'm very happy with the service provided. I would highly recommend this company. No issues at all.
Thank you for your review Jaime, glad to hear Kin could help you.
5/5
Victoria is very helpful on helping me to find a place to stay in London. The communications are effective throughout the renting process.
Thank you for your review. Chase Evans
5/5
I was helped by Mikkel he has been very…
I was helped by Mikkel he has been very helpful and pleasant to communicate with
Thank you for your review Felicia, glad to hear Mikkel could help you.
1/5
Scammers
Scammers, Never rent a property from them. I have been renting in UK for over 8 years and had worst experience with them (and later I found out that its not just me).1. No support from property manager for issues 2. Would not return deposit for over 6 months (quiet common)3. Worst property management and communication
Thank you Jonty for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
Best estate agent ever
Best estate agent ever Professional and efficient High recommended particularly Sharlene Richards and Kin Lee.thank you!
Thank you for your review Yao, that’s great to hear.
5/5
Murat has been super helpful
Murat has been super helpful through a complex tenancy change, including renovations and repairs, whilst quickly bringing in new tenants. Great service!
Thank you for your review Cliff, glad to hear Murat could help you.
5/5
Helpful and friendly
Our senior property manager Sharlene Richards is very helpful and she respond very quickly. The issue has fixed within a day.
Thank you for your review, glad to hear Sharlene could help you.
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Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.