Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,458 reviews across 2 platforms

One the Elephant, 5, St. Gabriel Walk, London, SE1 6FS

Part of Chase Evans, see every office.

Chase Evans's office in London, at One the Elephant, is rated 4.7 out of 5 across 1,458 reviews on two platforms, including 225 Google reviews rated 4.0.

Google logo

4.0 / 5

225

Reviews on Google

This office

Trustpilot logo

1,233

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very helpful

Our end of tenancy has been a breeze. Kimberly Fernandes from East Property Management has been helpful with the whole process. Myself and my partner have been quite needy and she has responded each time in a professional manner.

Francesca · 13 December 2023

5/5

Trustpilot

Maintenance

The manager, Maristella Marangi is really nice, and she always reply the email very quickly which is really helpful!

HL · 6 January 2023

Agent replied · 15 June 2024

Thank you for your review, glad to hear Maristella could help you.

5/5

Trustpilot

I would like to thank Murat Kaya for…

I would like to thank Murat Kaya for his kind support.

S.A · 25 March 2025

5/5

Trustpilot

Thank you Kin-Long Lee for all your…

Thank you Kin-Long Lee for all your help with our renewal process. Kin has made himself available to all the questions we had and replied in a timely and friendly manner explaining everything needed.

Robert · 26 March 2024

5/5

Trustpilot

Kin Lee is a responsive and helpful…

Kin Lee is a responsive and helpful coordinator.We canget update news form him. We are happy to contact with Kin Lee.Good and Satisfy.

Mr · 26 July 2022

Agent replied · 25 October 2024

Thank you for your review, glad to hear Kin Lee could help you.

5/5

Trustpilot

My experience of using Chase Evans as my managing agents

Danish Ashraf gave very prompt attention to my enquiries about a maintenance issue notified by my tenant. He managed the process very well, researched similar matters raised in similar units in the same development and reported back to me clearly. I always find that Chase Evans keep me regularly updated on matters affecting my property. I have been using them as my managing agent for six years now.

Peter · 22 November 2022

Agent replied · 15 June 2024

Thank you for your review Peter, glad to hear Danish could help you.

5/5

Trustpilot

Positive Experience with Max Watson at Chase Evans

During the last year of my three-year association with Chase Evans, Max Watson served as my property manager. I appreciate Max's excellent service, he was responsive, understanding, and quick to provide solutions to our concerns. Max's soft-spoken and humble approach made the experience positive overall. Grateful for his assistance in managing the property.

Sameer · 9 February 2024

Agent replied · 15 June 2024

Thank you for your review Sameer, glad to hear Max could help you.

5/5

Trustpilot

staff willing to help

Edmond Cheng from Chase Evans Property Management is very proactive, willing to help, try to solve problems on time,

Maurice · 23 December 2022

Agent replied · 15 June 2024

Thank you for your review Maurice, glad to hear Edmond could help you.

5/5

Trustpilot

Experience with Molly Pariyanukul

I’ve enjoyed working with Molly Pariyanukul and her good performance. Her professionalism and dedication are evident in every interaction. She consistently demonstrates a deep understanding of the market, effectively communicating the situation to us. Her positive attitude and proactive approach have significantly made the process easier.

Annie · 5 June 2024

Agent replied · 15 June 2024

Thank you for your review Annie, glad to hear Molly could help you.

5/5

Trustpilot

Kin is always trustworthy and reliable

Kin is always trustworthy and reliable. 100% recommend

Yunfei · 8 November 2023

Agent replied · 15 June 2024

Thank you for your review Yunfei, glad to hear Kin could help you.

5/5

Trustpilot

We had a great experience

We had a great experience! Ginny Pattni helped us sell our property..she was always very proactive and on top of things! She made the process very smooth for us and we thank her for all her hard work!

Vasiliki · 17 October 2024

Agent replied · 25 October 2024

Thank you for your review Vasiliki, glad to hear Ginny could help you.

5/5

Trustpilot

Great service

Thank you Danish Ashraf for being very helpful to solve the problem!

Oksana · 26 July 2023

Agent replied · 15 June 2024

Thank you for your review Oksana, glad to hear Danish could help you.

5/5

Trustpilot

Danish is very helpful and cooperative

Danish is very helpful and cooperative, helped me through every little difficulty. Appreciate his good work!

Fatin · 30 March 2023

Agent replied · 15 June 2024

Thank you for your review Fatin, glad to hear Danish could help you.

5/5

Trustpilot

Property management

Thank you Max Qian with the assistance provided during the checkout process and for help retrieving items that were left behind.

Helena · 29 September 2022

Agent replied · 15 June 2024

Thank you for your review Helena, glad to hear Max could help you.

5/5

Trustpilot

exceptional property management services

Danish Ashraf and the VIP Team provided exceptional property management services, demonstrating professionalism and expertise throughout the process. Their attention to detail, excellent communication, and dedication to client satisfaction make them a standout choice in the industry. I highly recommend them for anyone seeking reliable and proficient property management solutions.

Amanda · 11 March 2024

Agent replied · 15 June 2024

Thank you for your review Amanda, glad to hear Danish could help you.

5/5

Google

Jo was absolutely amazing! From being really knowledgable at the viewing to making sure the process has been easy and clear for us.

Jess · 4 May 2025

Agent replied · 27 May 2025

Thank you for your review, glad Joanna could help you.

5/5

Trustpilot

Great help and timely responses

Great help and timely responses! Thank you Kimberly Fernandez

RitomaGanguly · 29 September 2023

Agent replied · 15 June 2024

Thank you for your review Ritoma, glad to hear Kimberly could help you.

5/5

Trustpilot

Happy customer

Kin was very efficient and I'm very happy with the service provided. I would highly recommend this company. No issues at all.

Jaime · 29 July 2022

Agent replied · 25 October 2024

Thank you for your review Jaime, glad to hear Kin could help you.

5/5

Google

Victoria is very helpful on helping me to find a place to stay in London. The communications are effective throughout the renting process.

Zhiyuan · 13 June 2022

Agent replied · 12 June 2024

Thank you for your review. Chase Evans

5/5

Trustpilot

I was helped by Mikkel he has been very…

I was helped by Mikkel he has been very helpful and pleasant to communicate with

Felicia · 4 April 2023

Agent replied · 15 June 2024

Thank you for your review Felicia, glad to hear Mikkel could help you.

1/5

Trustpilot

Scammers

Scammers, Never rent a property from them. I have been renting in UK for over 8 years and had worst experience with them (and later I found out that its not just me).1. No support from property manager for issues 2. Would not return deposit for over 6 months (quiet common)3. Worst property management and communication

Jonty · 16 October 2023

Agent replied · 15 June 2024

Thank you Jonty for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

5/5

Trustpilot

Best estate agent ever

Best estate agent ever Professional and efficient High recommended particularly Sharlene Richards and Kin Lee.thank you!

Yao · 28 February 2023

Agent replied · 15 June 2024

Thank you for your review Yao, that’s great to hear.

5/5

Trustpilot

Murat has been super helpful

Murat has been super helpful through a complex tenancy change, including renovations and repairs, whilst quickly bringing in new tenants. Great service!

Cliff · 12 July 2022

Agent replied · 25 October 2024

Thank you for your review Cliff, glad to hear Murat could help you.

5/5

Trustpilot

Helpful and friendly

Our senior property manager Sharlene Richards is very helpful and she respond very quickly. The issue has fixed within a day.

Consumer · 23 August 2022

Agent replied · 15 June 2024

Thank you for your review, glad to hear Sharlene could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Evans's Google reviewsLeave Chase Evans a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Chase Evans hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent