Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,763 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,763 reviews on three platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,394

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We were moved in to a 1 bed flat a week ago. All great. Darnell was very helpful and knowledgable concerning the appartment which made our choice even easier. He was also easy to reach concerning any problems and happy to provide us with more info. If you plan to rent with chase evans we can happily recommend Darnell.

Dominika · 10 June 2020

5/5

Google

When I decided to rent a property near canary wharf, Mariam Bey at Chase Evans helped me a lot. She was very kind, patient and proactive, always assist me with high professionalism. She recommended me quite a few properties and gave customized suggestions. Finally we found a nice flat and moved in smoothly. She is reliable and could provide extraordinary help with your property letting. I would definitely recommend her to my friends.PositiveResponsiveness, Quality, Professionalism

Alex · 10 June 2020

Agent replied · 11 June 2024

Thank you for taking time to post the review. Chase Evans

5/5

Trustpilot

Reliable and proactive

Chased me for the answer to ensure the instructions were issued on time making sure I avoided any repercussions.

Alex · 20 February 2026

5/5

Trustpilot

Had a great experience with Aurora

Had a great experience with Aurora. She made the entire process of getting my deposit returned smooth and stress-free, handling every detail with professionalism and care. Thank you very much!

Ashika · 26 October 2024

Agent replied · 28 December 2024

Thank you for your review Ashika, glad to hear Aurora could help you.

5/5

Trustpilot

Great service

Great service, I'm a client for 5 years already, special thanks to Kin Lee

Gucci · 14 September 2022

Agent replied · 10 June 2024

Thank you for your review Gucci, glad to hear Kin Lee could help you.

5/5

Trustpilot

Danish Ashraf from East Property…

Danish Ashraf from East Property Management is very courteous, prompt and helpful

Himanshu · 30 November 2022

Agent replied · 10 June 2024

Thank you for your review Himanshu, glad to hear Danish could help you.

5/5

Trustpilot

Matthew Lung from Property Management…

Matthew Lung from Property Management was very helpful and efficient

CC · 24 December 2024

5/5

Trustpilot

Email explains clearly

Lewis · 24 September 2025

Agent replied · 25 September 2025

HI Lewis, that's great to hear, thank you!

5/5

Google

Highly recommend Darnell McDonald (Pan Peninsula) as he helped me secure an apartment soon and easily

Alden · 10 June 2022

Agent replied · 11 June 2024

Thank you for your review Alden, glad to hear Darnell could help you.

5/5

Trustpilot

Kin Lee

Kin Lee has been extremely helpful, friendly and concise as our Renewal's handler.

SM · 11 October 2022

Agent replied · 10 June 2024

Thank you for your review, glad to hear Kin could help you.

5/5

Trustpilot

Great experience!

I have just renewed my renting contract for another year. The process was very smooth and quick, which I really appreciate.I'd like to mention Hanna Ganobis​​​​, Renewals Negotiator, who ensured great communication throug the process and super quick responces!Thank you!I sincerely recommend this Agency.

Anastasia · 8 February 2024

Agent replied · 10 June 2024

Thank you for your review Anastasia, glad to hear Hanna could help you.

5/5

Trustpilot

Georgia at Chase Evan’s

My house viewing with Georgia at Chase Evans went very well. She kindly explained all the processes of the house and took me around. If even viewing went so smoothly, I'm sure other processes will be easier.Thank you.

Ebru · 5 June 2024

Agent replied · 10 June 2024

Thank you for your review Ebru, glad to hear Georgia could help you.

5/5

Trustpilot

Special thanks to Kimberly.

I have been a tenant at Chase Evans' property for some time now. I would like to express my appreciation to Kimberly Fernandes, East Property Management. She was very supportive with the recent issue I had with the maintenance of my apartment. She offered great solutions.

Devons · 23 December 2023

Agent replied · 10 June 2024

Thank you for your review Devons, glad to hear Kimberly could help you.

5/5

Trustpilot

Kin is a professional end of tenancy…

Kin is a professional end of tenancy handler, nice and always helpful!

Chau · 8 November 2022

Agent replied · 10 June 2024

Thank you for your review Chau, glad to hear Kin could help you.

5/5

Trustpilot

Danish A

Our property manager Danish A. has been extremely helpful and communicative since his very first day in role. He has solved several problems promptly. Thank you, Danish. Lynsey A.

Lynsey · 29 October 2024

Agent replied · 28 December 2024

Thank you for your review Lynsey, glad to hear Danish could help you.

5/5

Trustpilot

Positive Experience

Kin was our account handler and did a stellar job of keeping us up to date on our contract! Would work with him again no problem - Paul

Paul · 31 January 2024

5/5

Trustpilot

Chanelle was great...

Chanelle was great, really responsive and helped me sort my property issues out.

Ryan · 20 September 2022

Agent replied · 10 June 2024

Thank you for your review Ryan, glad to hear Chanelle could help you.

5/5

Google

I have rented out my apartment through Chase Evans for a number of years. Once again, when the previous tenant moved out they managed to ensure a minimal gap between tenancies. Darnell at the Pan Peninsula office was extremely helpful and efficient.

Ken · 11 March 2024

Agent replied · 11 June 2024

Thank you for your review Ken, glad to hear Darnell could help you.

5/5

Google

I'd like to thank Darnell Mcdonald for following the renting process. He is patient and professional in providing nice client service.PositiveQuality

Jun · 10 June 2021

Agent replied · 11 June 2024

Thank you for your review.

5/5

Trustpilot

Nice experience

Davide has been very helpful and quick in response. The whole process went smoothly.

Dan · 5 July 2022

Agent replied · 10 June 2024

Thank you for your review Dan, glad to hear Davide could help you.

5/5

Trustpilot

My window is efficient fixed today

My window is efficient fixed today, really glad. Thanks to Liam Sexton!

Huang · 26 September 2022

Agent replied · 10 June 2024

Thank you for your review Huang, glad to hear Liam could help you.

5/5

Trustpilot

Actually good service from a real estate agency!

Have rented a flat from Chase Evans for 18 months - they are better than other agencies/landlords I've dealt with in 10 years of renting in London. They actually respond to queries and try to help. Was particularly pleased with support from Harvey in doing a tenancy renewal + transfer. Would recommend

Customer · 21 June 2023

Agent replied · 10 June 2024

Thank you for your review, glad to hear Harvey could help you.

5/5

Trustpilot

Kin Lee​​​​ is very helpful and…

Kin Lee​​​​ is very helpful and professional in handling the renewal of the rental contract for my apartment. I appreciated his good follow up for my delay of response to the emails. The renewal is successfully completed by Kim.

Shannon · 18 April 2024

Agent replied · 10 June 2024

Thank you for your review Shannon, glad to hear Kin could help you.

5/5

Trustpilot

Lisa was extremely helpful.

Lisa was extremely helpful. Chase Evans were also very professional. An all-round good experience.

Ali · 13 June 2022

Agent replied · 10 June 2024

Thank you for your review Ali, glad to hear Lisa could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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