5/5
TrustpilotSharlene Richards is a good property…
Sharlene Richards is a good property manager, she handled the problem very well
Agent replied · 10 June 2024
Thank you for your review Auster, glad to hear Sharlene could help you.
Trusted Agent profile · London
Chase Evans London reviews
★★★★★
1,763 reviews across 3 platforms
1 Millharbour, London, E14 9XP
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,763 reviews on three platforms, including 368 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleIt’s been really great to work with Harry from Chase Evans. He has really taken the time to understand our changing needs and has endeavoured to find the right properties for us. He is also quick to respond and to arrange viewings, and is knowledgeable about the properties too. Would definitely recommend him.
Agent replied · 11 June 2024
Thank you for your review Maria, glad to hear Harry could help you.
5/5
TrustpilotLauren was very responsive and very…
Lauren was very responsive and very helpful. She was efficient and helped me to solve my query/request.
Agent replied · 10 June 2024
Thank you for your review Falina, glad to hear Lauren could help you.
5/5
TrustpilotProperty letting services
Lauren Houlihan and Andy Weeranitikun were both very helpful in helping me to rent out the property quick and smooth.
Agent replied · 10 June 2024
Thank you for your review Olson, glad to hear Lauren and Andy could help you.
5/5
TrustpilotFor the renewal of my unit
For the renewal of my unit, Ms. H. Ganobis shows her experiences and confidence to attend the needs of the landlord and tenant in order to reach a deal smoothly. Her clear and prompt replies are welcomed.
Agent replied · 24 August 2024
Thank you for your review Louis, glad to hear Hannah could help you.
5/5
TrustpilotHelpful and efficient
Helpful and efficient! @ms Ella Scholefield
Agent replied · 25 September 2025
HI Jacqueline, thank you! Great to hear Ella was so helpful and efficient!
5/5
TrustpilotMr Vincent Romet is very helpful and…
Mr Vincent Romet is very helpful and professional in negotiating on our behalf with the existing tenants on the renewal rental.
Agent replied · 10 June 2024
Thank you for your review Mr Leung and Ms Chung, glad to hear Vincent could help you.
5/5
TrustpilotEnd of tenancy
We have been happy with the way the contract has been held through this year with Chase Evans! The team is great, in particular we would like to say a massive thank you to Saleem our agent, Tereza who helped us with our documents to sort at the beginning and Louis for his always prompt help!
5/5
TrustpilotDanish Ashraf made it possible for me…
Danish Ashraf made it possible for me to enjoy a very attentive service.
Agent replied · 10 June 2024
Thank you for your review Zhouaki, glad to hear Danish could help you.
1/5
TrustpilotCowboys
The worst cowboy agents in London, staff turnover is ridiculously high so I assume they are just as unhappy as the tenants they deal with. Never respond when you have an issue however want instant correspondence when they demand something, borderline harassment. Minneaux and Sam ought to be banned from working in the industry altogether- zero professionalism, continously pass you on to other people to avoid responsibility. AVOID!
Agent replied · 10 June 2024
Dear Tenant, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We did try to contact you (via Trustpilot) for more details on the situation you are refering to, so we can help resolve it. Please feel free to reach out to us at customerservices@chaseevans.co.uk with any further comments, concerns, or suggestions you wish to share.
5/5
TrustpilotDanish Chase Evans star ⭐️
Danish was as usual helpful and great to sort out my issue quickly.
Agent replied · 10 June 2024
Thank you for your review Marta, glad to hear Danish could help you.
5/5
TrustpilotVery helpful
Xiaoyi was very helpful once she managed to speak to the landlord and communicated well.
Agent replied · 10 June 2024
Thank you for your review Justus, glad to hear Xiaoyi could help you.
5/5
TrustpilotDanish is amazing!
Danish was great!! He helped me with my issue in time zero, super efficient!!
Agent replied · 10 June 2024
Thank you for your review Marta, glad to hear Danish could help you.
5/5
TrustpilotEasy contract renewal process
Easy contract renewal process. Terry was helpful with the negotiation/communication with the landlord and very quick responding. Great service
Agent replied · 10 June 2024
Thank you for your review Sofia, glad to hear Terry could help you.
5/5
TrustpilotRecently bought a flat with Chase & Evans
I've recently bought a flat with Chase & Evans. I thought their agents were professional, highly attentive, and honest about any issues they came across. I'm very happy with my purchase, and would like to thank my agent Georgia for seeing it through!
Agent replied · 10 June 2024
Thank you for your review Thomas, glad to hear Georgia could help you.
5/5
TrustpilotHighly recommend
Edmond from Chase Evans Property Management is v responsive, polite, and responsible! Highly recommend
Agent replied · 10 June 2024
Thank you for your review, glad to hear Edmond could help you.
3/5
TrustpilotGenerally Okay
Generally responsive and follow things up okay. However communication is disappointing - I had requested to extend my stay, but was not updated as soon as next tenant decided not to rent, and could not extend at the end. Also the guide agent is poorly mannered - inserted key to door attempting to open the door with visitors, while I was running to get the door.
Agent replied · 10 June 2024
Thank you for your review of our services, we are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
5/5
TrustpilotThanks alot Davide
Thanks Davide for helping me with the renewal of my tenancy Agreement .
Agent replied · 10 June 2024
Thank you for your review Yann, glad to hear Davide could help you.
5/5
TrustpilotMurat Colak in East Property Management…
Murat Colak in East Property Management has been very helpful managing the property we are letting
Agent replied · 10 June 2024
Thank you for your review Rohan, glad to hear Murat could help you.
5/5
TrustpilotMurat is always helpful and responsive
Murat is always helpful and responsive, making sure that everything is in hand in a professional manner.
Agent replied · 10 June 2024
Thank you for your review Gareth, glad to hear Murat could help you.
5/5
TrustpilotBailey Chan from property management…
Bailey Chan from property management team has been the most helpful staff I have ever come across in Chase Evans. He is dedicated in solving the issue in a timely manner.
Agent replied · 28 December 2024
Thank you for your review Christina, glad to hear Bailey could help you.
5/5
TrustpilotGood support from property manager
I've been living in a flat managed by Chase Evans. We were assigned Danish Ashraf from VIP team as our property manager. We requested for balcony cleaning as it wasn't properly done during the pre-tenancy cleaning. Danish sorted it out with the landlord and scheduled a cleaning right away. Really appreciate the quick response!
Agent replied · 10 June 2024
Thank you for your review Joice, glad to hear Danish could help you.
5/5
TrustpilotEdmond from Chase Evans Property…
Edmond from Chase Evans Property Management has been very helpful throughout the check-out process. Highly recommended.
Agent replied · 10 June 2024
Thank you for your review Venus, glad to hear Edmond could help you.
5/5
TrustpilotMurat is always very responsive to my…
Murat is always very responsive to my requests and ensures effective communication between myself, the landlord, and my tenants.
Agent replied · 10 June 2024
Thank you for your review Gareth, glad to hear Murat could help you.
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