Trusted Agent profile · London
★★★★★
1,762 reviews across 3 platforms
1 Millharbour, London, E14 9XP
Part of Chase Evans, see every office.
Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,762 reviews on three platforms, including 368 Google reviews rated 4.5.
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Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat initiative, great outcome!
Amruta has taken the initiative to assess the rental matters for my flat well in advanced of time. It brought the good outcome of early agreement between tenants and us. Love the work, please keep up!
Thank you for your review Owen, glad to hear Amruta could help you.
5/5
TrustpilotGreat experience
Great experience with Chase Evans Property Management. Our Senior Lettings Negotiator, Raymond, was fantastic throughout the whole contract process. He was professional and quick to respond to any questions we had. Our Property Manager, Alaster, has also been excellent. We reported maintenance issues and he was able to get the team to investigate and fix the problems within 2 days.
Thank you for your review, glad to hear Raymond & Alaster could help you.
5/5
TrustpilotLee Chen is a superstar
Lee Chen is a superstar! Very attentive and helpful!
Thank you for your review Rachel, glad to hear Lee could help you.
4/5
TrustpilotGood experience of renting flat from Chaseevans
It is great for me to search a flat from agent of Chaseevans. From the starting of the search, arrange the renting and up to terminating the rent contract, I can easier to contact them and payment by all kind of digital format such as Email, Whatsapp, electronics signature.Besides, they could response the mail very quickly. Thanks a lot of them!
Thank you for your review, that’s great to hear.
5/5
TrustpilotVincent was amazing
Vincent was amazing, very helpful and proactive. Thank you for the smooth process.
Thank you for your review Sophie, glad to hear Vincent could help you.
5/5
TrustpilotMy experience with Chayane Cummings
My experience with Chase Evans agency has been always positive, in particular, Chayane Cummings.
5/5
TrustpilotProblems fixed promptly
I'm a tenant and I found it easy to notify them of issues using the online portal. Sharlene Richards (South Property Management) promptly contacted me, and arranged for work to be done on the issues. When my landlord was slow to approve, she chased them up, and the work was done immediately after.
Thank you for your review John, glad to hear Sharlene could help you.
5/5
TrustpilotA Tenant Perspective
Landlords will be landlords, but every experience I had with Chase Evans in my 3 and half years of renting with them was both prompt and professional. This was especially true in any interaction I had with my property manager (Max Qian) who was always incredibly quick to reply to any queries with clear, helpful and articulate responses.
Thank you for your review Michael, glad to hear Max could help you.
5/5
TrustpilotVery good service from Hanna to follow…
Very good service from Hanna to follow up with the tenants on renewal in June 2024. A very reliable member of the Chase Evans team whom I have trusted for many years.
Thank you for your review, glad to hear Molly could help you.
5/5
TrustpilotGreat Experience with Edmond from Chase Evans
Edmond from Chase Evans is my current property manager. Everytime I mentioned some problems or confusions regarding the property, he replied to my emails immediately and sorted out the problems without any delays. The overall experience is fantastic and I feel very warm and lucky to have Edmond as my property manager and Chase Evans as my agent.
Thank you for your review Yugi, glad to hear Edmond could help you.
5/5
TrustpilotExcellent
Working with Ginny Pattni on the purchase of my flat has been great. She was consistently kind, prompt and thorough, making the whole process very straightforward.
Thank you for your review Barney, glad to hear Ginny could help you.
5/5
TrustpilotChase Evans a great estate agency company
Chase Evans is great estate agency company and 5 star service from each member of staff. Recently had very good experience with Murat Colak, he had been wonderful with swift response and actions on any issue reported and for any help or information needed. I do recommend Chase Evans for any future property deals. Truly professionals.Many thanks,Vaibhav Tiwari
Thank you for your review Vaibhav, glad to hear Murat could help you.
5/5
GoogleHighly recommend Darnell Mcdonald at Pan Peninsula, he was extremely helpful when responding quickly to our questions and even sent us a virtual tour via WhatsApp as we were unable to view the flat originally due to the long distance. This was a massive help and we are very grateful for the customer service we received!
5/5
TrustpilotDavide has been very helpful during the…
Davide has been very helpful during the renewal process.
Thank you for your review Kimber, glad to hear Davide could help you.
5/5
TrustpilotDanish Ashraf is amazing
Danish Ashraf helped me with the issues I encountered when I moved in. He is quick to respond and gets thing done! I'm very happy with my experience!
Thank you for your review, glad to hear Danish could help you.
5/5
TrustpilotVery good!
Very good experience thanks to Madison for her help!
Thank you for your review, glad to hear Madison could help you.
5/5
TrustpilotExcellent and professional service
I receive professional and considerable service from Danish, highly recommend the tenant service! I rent for one year, and always get supported by the team, recently the deposit return also goes smoothly, Danish help us resolve the dispute, and we are happy with his excellent service!
Thank you for your review Chu, glad to hear Danish could help you.
5/5
Trustpilotservice
fast service, thanks to Maristella Marangi
That's great to hear, thank you for your review Leonardo.
5/5
TrustpilotConstant support throughout my tenancy
I’ve been a Chase Evans customer for the last couple of years and I’ve always received the support I needed, both for info and maintenance.I’ve just renewed my tenancy with the support of Harvey, always kind and quick in answering my questions and doing back and forth between me and the landlord.So far, so good!
Thank you for your review Marco, glad to hear Harvey could help you.
5/5
TrustpilotVery good service
I truly recommend this agency.I was currently trying to negotiate my tenancy agreement.My renewals handler (Molly Pariyanukul) managed to renew my agreement at the best conditions for me ans the landlord to reach to a win win situation.
Thank you for your review Steve, glad to hear Molly could help you.
5/5
TrustpilotCamille Lai
Camille Lai, Senior Renewals Negotiator had a good view of the market rents and was able to secure a good increase on our renewal despite a lower counter from our existing tenant. She was diligent in handling both sides, remained client friendly throughout and kept the landlord advised as needed. She was a results orientated operator.
Thank you for your review Alan, glad to hear Camille could help you.
5/5
TrustpilotHanna at Chase Evans provided…
Hanna at Chase Evans provided exceptional service during our recent tenancy renewal . Her professional and patience made the process stress-free. Thousands thanks. Highly recommend!
Thank you for your review Hanna, glad to hear Hanna could help you.
5/5
TrustpilotGreat service and smoothly handling all…
Great service and smoothly handling all the emails and communications.Specially Kin Lee our renewal handler which was kind, helpful and speedy on making the things even better.Really recommend it all!
Thank you for your review Andre, glad to hear Kin could help you.
5/5
TrustpilotTerry Singleton
Terry Singleton is very helpful.
Thank you for your review Faith, glad to hear Terry could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
