Trusted Agent profile · London

Chase Evans London reviews

4.7

★★★★★ Excellent

1,761 reviews across 3 platforms

1 Millharbour, London, E14 9XP

Part of Chase Evans, see every office.

Chase Evans's office in London, at 1 Millharbour, is rated 4.7 out of 5 across 1,761 reviews on three platforms, including 368 Google reviews rated 4.5.

Google logo

4.5 / 5

368

Reviews on Google

This office

Yell logo

4.0 / 5

1

Reviews on Yell

Business-wide

Trustpilot logo

1,392

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Zhao was super helpful as property…

Zhao was super helpful as property manager :)

Micol · 13 May 2022

Agent replied · 10 June 2024

Thank you for your review Micol, glad to hear Zhao could help you.

5/5

Trustpilot

Xin Guo was helpful for VIP/Multi…

Xin Guo was helpful for VIP/Multi Property Management

Youngkyoon · 6 May 2022

Agent replied · 10 June 2024

Thank you for your review, glad to hear Xin could help you.

5/5

Trustpilot

Molly works ahead to negotiate with the…

Molly works ahead to negotiate with the tenants for renewal of contract. She update me timely on the progress. It is a very nice experience.

Terence · 20 August 2024

Agent replied · 10 June 2024

Thank you for your review Terence, that's great to hear.

5/5

Trustpilot

Very satisfied with my experience

Very satisfied with my experience, especially with Adriana Chaba from the East Property Management. She was very responsive and eager to help. Her support was much appreciated!

Emma · 11 July 2024

Agent replied · 10 June 2024

Thank you for your review Emma, glad to hear Danish could help you.

4/5

Trustpilot

Review for Kin Lee ONLY

This review is ONLY regarding Kin Lee. I've had several huge problems with ChaseEvans, so, if this was a review for ChaseEvans as a company, it would have been 1 star. However, Kin Lee has always been super professional up until today (15/07/2022). I highly recommend him, it's good to find people this efficient.

Diego · 15 July 2022

Agent replied · 10 June 2024

Thank you for your review Diego, glad to hear Kin-Lee could help you. We are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,

1/5

Trustpilot

Nightmare to deal with deposits

Our end-of-tenancy experience was extremely frustrating and drawn out.

Ryan · 21 February 2026

5/5

Google

Aryola is the most efficient agent that I have ever met.PositiveQuality

平平 · 23 October 2021

Agent replied · 22 October 2024

Thank you for taking time to post the review. Chase Evans

5/5

Trustpilot

Thank you!

The service is so professional with my rental unit. Not only giving me suggested rental price in the market also communicated with me on timely manor.

Amy · 26 July 2024

Agent replied · 24 August 2024

Thank you for your review Amy, that's great to hear.

5/5

Trustpilot

Very responsive and made it easy for…

Very responsive and made it easy for me. Great property management company. Thank you Kin Lee for your help!

Denise · 1 February 2024

5/5

Trustpilot

Mint (my property manager) has been…

Mint (my property manager) has been great helping with broken door in my flat and very good at quick replies to help with other things.

Billy · 25 September 2025

4/5

Google

Wei Huang and the Chase Evans team delivered a very efficient and professional service when I was selling my apartment in 2018. Wei was prompt when responding to queries and I was very happy with the advice he offered. Ultimately I was satisfied with the price I achieved for my property.

Lilian · 11 June 2019

5/5

Google

It has been my second time renting with Chase Evans. Darnell McDonald had been very patient with me and helped me to get an ideal flat with the best possible deal. Loved the experience!

Kristy · 10 February 2024

Agent replied · 11 June 2024

Thank you for your review Kristy, glad to hear Darnell could help you.

5/5

Trustpilot

Professional knowledge and experience

Professional knowledge and experience, enabling them to provide high-quality and efficient service to their clients

Qinghua · 24 December 2025

5/5

Google

Aryola is the most efficient agent that I have ever met.PositiveQuality

B · 24 August 2021

Agent replied · 11 June 2024

Thank you for taking time to post the review. Chase Evans

5/5

Trustpilot

Fantastic service

Fantastic service throughout a complicated transaction. Ginny Pattni was a superb advisor and agent from start to finish. Thank you!

Harry · 22 December 2023

1/5

Google

Salesperson Alexandre Chapalian is one the worst, rudest agent in E14. He got really upset after I didnt raise my offer and he started sending me insulting emails. I have never come across anyone like that before. Avoid them at any cost. They are overpricing their flats anyway.

Barbara · 10 June 2020

5/5

Google

We highly recommend Mariam Bey, who helped us during our property search. She is very professional and diligent. She answered our questions with patience, and had good knowledge of the area, and was able to advice us appropriately. She is one of the best asset for Chase Evans.

Rav · 10 June 2020

5/5

Trustpilot

Great Service from Molly Pariyanukul

Received fantastic customer service from Molly Pariyanukul quickly organising the renewal of the tenancy agreement. Kept me updated throughout the process and provided all the relevant documents without delay. Great service.

Mark · 4 April 2024

Agent replied · 10 June 2024

Thank you for your review Mark, glad to hear Molly could help you.

5/5

Trustpilot

Hanna Ganobis helped me to find a flat…

Hanna Ganobis helped me to find a flat to rent she is very responsible always reply to email asap.Many thanks

Omid · 14 October 2024

Agent replied · 23 October 2024

Thank you for your review Omid, glad to hear Hanna could help you.

5/5

Trustpilot

Gladys Kiala, well done.

Gladys Kiala of Chase Evans has done a very good job in handling the tenancy renewal for my apartment at Pan Peninsula. The existing tenancy is extended smoothly and efficiently at a good rental.

Philip · 31 January 2024

Agent replied · 10 June 2024

Thank you for your review Philip, glad to hear Gladys could help you.

5/5

Trustpilot

Jessica Kwok is very helpful and…

Jessica Kwok is very helpful and answered our enquires

Chau · 8 December 2021

Agent replied · 10 June 2024

Thank you for your review Chau, glad to hear Jessica could help you.

5/5

Trustpilot

Positive experience

I have had a positive experience with Molly Pariyanukul from Chase Evans, who is easily contactable and willing to assist with any queries.

Matt · 16 August 2024

Agent replied · 24 August 2024

Thank you for your review Matt, glad to hear Molly could help you.

5/5

Trustpilot

great property agency

great property agency. I lived in my flat for a year, they helped me solve many questions quickly

Yuting · 1 November 2024

Agent replied · 28 December 2024

Thank you for your review Yuting, that's great to hear.

5/5

Trustpilot

I had a very good experience with…

I had a very good experience with Aurora Li, from Chase Evans Property Management. She was very quick to reply to my emails and very supportive as well.

Suzanne · 16 May 2024

Agent replied · 10 June 2024

Thank you for your review Suzanne, glad to hear Aurora could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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