Chase Evans London reviews

★★★★★ 5/5

Trustpilot

My experience with Chaseevans

I recently had a blocked drain issue in my apartment, and my property manager Kimberly Fernandes came to the rescue! She was incredibly responsive, efficient, and professional in resolving the problem. I'm impressed with the level of service I received, and I highly recommend East Property Management for their excellent customer service and expertise. Thank you, Kimberly, for your outstanding assistance!

Tao · 21 September 2023

★★★★★ 5/5

Trustpilot

Kin Lee has been a fantastic management…

Kin Lee has been a fantastic management agent for my rental property in Colindale, north London. The service has been rapid, professional and courteous both to me and the tenant. Due to this i have been lucky enough to retain my tenant at full market value. Many thanks!

Jean · 14 June 2024

★★★★★ 5/5

Trustpilot

Timely and Transparent Support

I have worked with Gladys in Chase Evans for my contract renewal for the second time. The process was quick and transparent. I would like to take this opportunity to share my gratitude to Chase Evans team, particularly to Gladys for the partnership.

Oytun · 23 August 2024

★★★★★ 5/5

Trustpilot

Great service from beginning to end

Very much appreciated the help and support of Ginny from Chase Evans during a property purchase. Throughout the process, Ginny went the extra mile to ensure this ran smoothly and was reliable. Ginny was attentive and easy to contact. Would definitely recommend Ginny to anyone on their property journey.

P · 28 July 2025

★★★★★ 5/5

Google

Mariam Bey was incredibly helpful, professional and approachable as my lettings negotiator. She was always responsive, promptly arranged viewings and made the process extremely clear from beginning to end. I have also interacted with Lisa Tang, who is also extremely responsive and has made the paperwork aspects of the move-in smoother than I could have hoped for. All round, I have been delighted to deal with Chase Evans and highly recommend them. Thanks!

Arran · 10 June 2022

★★★★★ 5/5

Google

We're so happy with the apartment. Our negotiator, Mariam, has been nothing short of exceptional throughout the entire process, from viewing to final details: she's been there. An additional shoutout to Lisa who was super efficient with the referencing and contracts. Would highly recommend.

Calum · 24 July 2024

★★★★★ 5/5

Trustpilot

Good experience with property management

Overall good experience with property manager (Eric Pang) being responsive, supportive and addressing urgent issues quickly.

IG · 4 September 2026

★★★★★ 5/5

Google

Lauren Houlihan and Lisa Tang has been absolutely helpful and ensured I have had a positive experience throughout the entire rental process! I moved in last year in the middle of the pandemic and both were very responsive and helpful to ensure it was all a smooth process. I would highly recommend Chase Evans Pan Peninsula and will continue to let from them in the future. Appreciate the teams support!PositiveResponsiveness, Quality, Professionalism

Alisha · 10 June 2022

★★★★★ 5/5

Trustpilot

Tenancy change

Chase Evans has been my property agent in London since 2014. So far, professionalism is demonstrated all the times. Kimberly Fernandes has recently been assigned to take care of my property. There are several teething issues from the new tenants during the recent tenant change. Kimberly is responsive and active in coordinating the issues for both sides.

Lilian · 18 October 2023

★★★★★ 5/5

Google

Darnell McDonald from Pan Peninsula office provided a very professional service , starting from apartment hunt to post signing logistics. Clear communication throughout

Shyam · 11 July 2026

★★★★★ 5/5

Google

Agents went out of their way to help me with lease extension - Terry Singelton and Darnel McDonald have been extremely helpful throughout my entire search for new apartment, referral process, 12 month tenancy & lease closure as well as a 3 week lease extension at my request. Very friendly, knowledgeable and quick to respond to any requests. I highly recommend.

Emmet · 10 June 2023

★★★★★ 5/5

Trustpilot

The Winning Strategy ......

Abhijit has assisted me in renewing the existing tenancy of my flat in the Docklands. I like his style of negotiation throughout the whole process. He knows how to manage my expectation. He did not push for anything. At the end he gave me a pleasant surprise , a win win situation for both the tenant and the landlord and of course for him as well for having a job well done !

Herbert · 21 February 2026

★★★★★ 5/5

Google

I purchased a property through Chase Evans with Harry as my estate agent. Harry kept me well informed throughout the purchase and I was always in the loop as to what was happening. He was extremely easy to contact and always replied quickly, and professionally, which helped reduce any stress of the purchase as I could rely on him to keep the ball rolling. Overall, very happy with my experience and would definitely recommend Chase Evans, and they would be at the top of my list if I were to sell or rent the property out in the future.

James · 10 April 2024

★★★★★ 5/5

Trustpilot

Good experience since 2007

I've had my rental property managed by Chase Evans for almost 20 years and overall they provide a good service. Occasionally something goes a bit awry when changing staff at their end but overall I'm very happy. Most recently Molly Pariyanukul was extremely efficient in getting tenants to agree to renew at a higher rental.

Ms · 8 November 2023

★★★★★ 5/5

Trustpilot

Salem the Akhtar is an exceptional…

Salem the Akhtar is an exceptional professional with deep expertise and a strong dedication to quality. Their attention to detail and proactive approach consistently exceed expectations. With excellent communication and collaboration skills, working with Salem is always a seamless and enjoyable experience. Highly recommended!

FAZ · 20 June 2024

★★★★★ 4/5

Google

Valerio and chase evans team did a good job to help me find a rental property. Valerio was proactive, helpful and made sure that the process was smooth. Thank you very much.

Prachi · 21 December 2024

★★★★★ 5/5

Trustpilot

My Experience was Excellent

The staff I delt with in viewing the flat and then completing the agreement procedures was professional and timely in responding to any question I had. I delt with Kin Lee for items related to the agreement and Lee was professional and prompt in responses.

Abdulrahman · 23 May 2024

★★★★★ 5/5

Trustpilot

Chase evans property manager Danish is…

Chase evans property manager Danish is being courteous, prompt, and helpful & his responsiveness and efficiency in handling property-related issues​ is amazing. He went an extra mile over the week end to support the issue and sorted out in short time. Very kind and approachable.

Gokul · 21 May 2024

★★★★★ 5/5

Trustpilot

Kimberly Fernandez from Chase Evans was…

Kimberly Fernandez from Chase Evans was so helpful and quick to sort out the boiler issue I had today. She was so quick to respond and arrange a contractor for a quick fix and within a couple of hours the contractor was here and fixed the boiler. Thanks Kimberly again may Jesus bless you.

Roy · 13 November 2023

★★★★★ 4/5

Trustpilot

I was in contact with Kin Lee regarding the renewal of my tenancy.

I was in contact with Kin Lee regarding the renewal of my tenancy. I had been experiencing issues with my fridge for several months, and it seemed like the property manager was reviewing the matter, but I wasn’t receiving any positive response. However, when Kin got involved, they handled the situation better.I explained my concerns to Kin , and hefollowed up effectively. We managed to reach a resolution, and he clearly understood the situation, especially since my decision about renewing the tenancy was related to the fridge issue. I also needed a letter, which he provided .Throughout the process, Kin communicated everything clearly in English and guided me very well with detailed updates. Compared to my previous experiences, this one was much smoother, easier to understand, and more respectful. His help made a significant difference.

Fatemeh · 18 December 2024

★★★★★ 5/5

Google

Mariam Bey was incredibly helpful, professional and approachable as my lettings negotiator. She was always responsive, promptly arranged viewings and made the process extremely clear from beginning to end. I have also interacted with Lisa Tang, who is also extremely responsive and has made the paperwork aspects of the move-in smoother than I could have hoped for. All round, I have been delighted to deal with Chase Evans and highly recommend them. Thanks!

Arran · 24 December 2021

★★★★★ 5/5

Google

I like both Mary and Stephanie. They were not only helpful but very accommodating i.e allowing me to view the units in short notice even when they were busy. They gave me good advises along the process which I was very impressed with. I have not seen colleagues who work so well with each other, and did not matter who actually closed the sales. That should be the way putting the interest of the customer first. Since Mary was handling my case, she was always there whenever I had problems with my broker or lawyer and she sorted them out. On top of that she is ever so joyful and chirpy. Even though the sale is completed, she still attends to me without reservations.

Carrie · 10 June 2020

★★★★★ 5/5

Trustpilot

Efficient Renewal from Kin

Big thanks to my dedicated Renewals coordinator - Kin Lee for handling my recent tenancy renewal. His communication was excellent throughout, making the whole experience completely stress-free. Great service!

Ed · 14 May 2026

★★★★★ 5/5

Google

I rented my first flat through Chase Evans and Mariam helped me during the letting process and throughout my tenancy and was supportive when I had any questions, I was glad thank you

Ayca · 11 April 2026