Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRight from the start my experience with Dean and Ian was excellent. Ian has managed a lengthy sales process with diligence and patience and I have really valued his expertise and above all his very regular and consistent communication with me. I would definitely recommend this agency. Thank you Ian!
Anna · 17 June 2023
Agent replied · 16 June 2024
Hi Anna, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleI worked with Tom trying to find a property for rental and it was one of the best experiences I've had during the process. Tom is friendly, helpful, informative and timely and I would recommend working with him to anyone looking for properties.
Zachary · 20 October 2023
Agent replied · 16 June 2024
Thank you Zachary for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGreat experience we bought property through Chancellors now letting also by Chancellors very warm staff quite knowledgeable and experienced specially Bobby a great advisor and prompt we are grateful to Chancellors to introduce us to Bobby.Panesar
Thank you Bobby
Yasmeen · 18 January 2024
Agent replied · 16 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleDean and his team have been hugely helpful and professional. Real understanding of the local property market and full of useful suggestions
Ben · 6 November 2024
Agent replied · 12 November 2024
Thank you for leaving us this great review Ben, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI have been working with Chancellors for the past 12-13 years both with Sales and Lettings. It's been amazing to work with Bobby Panesar Marla, in lettings, who has made the most daunting and confusing moments easy. Thank you Bobby for always having time for me.
Khandan · 17 June 2023
Agent replied · 16 June 2024
Thank you Khandan for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleLuigi M was a fantastic real estate agent, balancing professionalism and friendliness. The best out of many I’ve interacted with while buying my first home. An asset to the company.
Nicholas · 16 December 2025
Agent replied · 16 April 2026
Thank you for leaving us this great review Nicholas, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleVery good experience! We found a very good apartment and all the process was very simple. Also, Miles was very helpful and friendly!
Diego · 26 July 2024
Agent replied · 25 August 2024
Thank you for leaving us this great review Diego, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleMiles Freeman was excellent to work with. He's great at communication and worked tirelessly to get me my new home.
Akhil · 26 July 2024
Agent replied · 25 August 2024
Thank you for leaving us this great review Akhil we will be sure to pass this fantastic feedback onto Miles and the team. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleReally glad I met Miles Freeman at Chancellors, he got me to rent my dream place at first shot and helped me throughout the process. Wish could give more stars though Google only allows 5! Thank you Miles!
Barbara · 17 June 2023
Agent replied · 16 June 2024
Thank you for leaving us this great review Barbara, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleShoyab managed the sale of our property and he was great to deal with throughout. He came to visit the property to find out additional information that would help with the sale, he kept in touch regularly with updates and offered helpful advice to help us close the sale. He's great to work with and I would recommend him if you're looking to sell your property.
Peter · 26 July 2024
Agent replied · 25 August 2024
Thank you for leaving us this great review Peter, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleFound a flat with Miles Freeman’s help. Top tier flat, good price. Miles is professional and responsive.
Stéphane · 26 July 2024
Agent replied · 25 August 2024
Thanks so much for sharing your experience with us.
★★★★★ 5/5
GoogleElla was amazing! She helped me find the perfect house and also made the 'move-in' experience extremely smooth.
Her cognizance of key requirements, patient working style and an extremely understanding nature made my house hunting experience an enjoyable one.
Big thanks for all the help!!
Siddharth · 17 June 2022
Agent replied · 16 June 2024
Thank you for leaving us this wonderful review Siddharth, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleHelped me find an apartment quickly and efficiently. George, the agent I worked with, gave me different flat options all to the requirements I requested. Very helpful lettings agency.
Wasmiya · 16 October 2025
Agent replied · 16 April 2026
Hi Wasmiya, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleHad a very quick response and had a great experience with Shari, would definitely recommend moving into one appartment with her :)
Leonardo · 16 December 2025
Agent replied · 16 April 2026
Hi leonardo, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleGreat service! Bobby was excellent, provided regular updates and was always available. I would highly recommend him.
Abigail · 9 June 2024
Agent replied · 16 June 2024
Thank you Abigail for giving our St Johns Wood branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 1/5
GoogleMy worst rental experience was with Chancellors - St Johns Wood Estate Agents. They failed to fulfil the pre-tenancy conditions agreed upon before my move-in. Despite multiple assurances, the flat was not professionally cleaned, the promised furnishings were missing, including the heater.
Anonymous · 19 April 2025
Agent replied · 27 May 2025
Hello, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
★★★★★ 5/5
GoogleMiles was very useful, professional and nice !! I recommend him !
Manon · 4 August 2024
Agent replied · 25 August 2024
Thank you Manon for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
Googlegreat support. straight fwd. professional.
Romain · 19 March 2026
Agent replied · 16 April 2026
Thank you, Romain Picard, for your wonderful feedback! We're thrilled to hear that you found our support professional and straightforward. At Chancellors - St Johns Wood, we strive to provide the best service possible, and your recognition means a lot to us. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleWe had a pleasant and smooth experience with Chancellors to find our new flat. Miles especially has been very helpful and professional to guide us through the steps and answers to any of our questions through the whole process. Chancellors has been very reactive since we moved in and all the follow ups. Great agency, recommend.
Émilie · 26 July 2024
Agent replied · 25 August 2024
Thank you for leaving us this great review Emilie, we will be sure to pass this fantastic feedback onto Miles and the team. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleI had a really good experience with them. Especially Ella Harris, she handled the whole process and made it super easy for me. Would recommend 100%.
Manel · 17 June 2023
Agent replied · 16 June 2024
Thank you Manel for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHad the best experience with Chancellor’s. Especially Tom, who helped us rent a flat really quickly, was always friendly and supportive!
Vadym · 20 October 2023
Agent replied · 16 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleJust wanted to say thanks to the whole chancellors team but especially Ella who was incredibly helpful. Professional and attentive throughout the entire process.
Reece · 17 June 2023
Agent replied · 16 June 2024
Thank you for leaving us this great review Reece, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleShari answered all of my questions on affordability and made some excellent recommendations. Very grateful for her help!
Rochelle · 16 October 2025
Agent replied · 16 April 2026
Hi Rochelle, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleThe worest company I met. Reluctant and liar customer service. Don't respect their customers
AIMAN · 16 November 2025
Agent replied · 16 April 2026
Hello Aiman, your feedback is important to us and we are sorry that you have concerns currently therefore please contact us at directors@chancellors.co.uk so that we can look into resolving this issue for you. Many Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
