Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAVOID AVOID AVOID
Please if you can avoid this agency at all cost! I’ve been dealing with a matter on my rental property for the last 8 months and its been hell.
All they do is send out the same contractors every few weeks or so to “quote” but no works gets done they’re so good at wasting your time and your mental health. Also the fact that I’m having to keep chasing them for an update since they’re all so incompetent.
Aj · 25 August 2023
Agent replied · 20 June 2024
Hi Aj, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleGood job!
Helped us to find our new apartment. Special thanks to Louis Reid.
Mykhailo · 21 May 2024
Agent replied · 20 June 2024
Thank you Mykhailo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWe received excellent service from Louis Reid at Chancellors. Louis facilitated our move to rental accommodation at short notice just after the New Year. He was responsive, professional and genuinely cared about getting us into our new home …
Philip · 16 April 2025
Agent replied · 14 April 2025
Thank you so much for your kind words, Philip! We're thrilled to hear that Louis provided you with excellent service and went above and beyond to assist you during your move. Your appreciation means a lot to us, and we will be sure to pass … More
★★★★★ 5/5
GoogleAbby Casey is very helpful.
Ali · 25 July 2024
Agent replied · 24 August 2024
Thanks for this fantastic review!
★★★★★ 5/5
GoogleDealing with Louis (Reid) made the process of moving into my new place as stress free as possible. He was always available to swiftly answer any questions and was professional all the way throughout. Cheers!
Tom · 10 April 2025
Agent replied · 14 April 2025
Thank you, Tom! We're thrilled to hear that Louis made your moving experience stress-free. His dedication to providing excellent service is truly appreciated. If you need anything else, feel free to reach out. Cheers!
★★★★★ 5/5
GoogleSteven is one of the most well informed agents that I have ever come across, through the beginning search, to finding the right flat for me which we thought 55A Belsize Park was going to be the one, to actually taking me to see an off market 3 bed at Belsize Place that I wouldn’t have known about without him. He made sure that the moving dates worked as well as overseeing everything to run through smoothly from start to finish with the contracts. Unfortunately two of his colleagues Sussana and Zara were not very helpful, once they received the money they ignored me, the money for the flat was paid a year in advance from overseas, there was £4,500 missing by mistake and so another transaction had to be made from overseas, confirmations and proofs has been sent straight away yet that was not enough, so I had to send the money again from a UK account. Once that had been made, no one helped me to get the keyes , Sussana and Zara were constetely on a break, when I contacted Steven and explain to him the situation he helped me sort it out straight away. Thank you Steven for helping me all the way through and not ignoring me even after getting the money.
Gia · 22 June 2017
★★★★★ 5/5
GoogleTyrone was fantastic throughout the whole process making sure we were aware of every change or interaction right up until the move in date. Would certainly use him, and Chancellors, again.
Cillian · 21 June 2022
Agent replied · 20 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleLouis, the estate agent showing the property was extremely professional, arrived at the meeting in perfect time, he showed excellent knowledge of the property and was very helpful through the entire letting process helping to navigate through the different steps required to complete my lease agreement.
I would strongly recommend working with him on your property search.
Vincenzo · 21 March 2024
Agent replied · 20 June 2024
Thank you Vincenzo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI highly recommend Tyrone to be your agent when looking for a flat. He is quick to respond not only to your request for viewings but also when I have follow-up questions etc.PositiveResponsiveness, Professionalism
Paul · 10 January 2022
Agent replied · 20 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGreat service and good people. Special mention to Jack Vacher for all support. Moving house is stressful but if you have such professional and helpful people it become easy. Thanks Chancellor's for all help and support.PositiveResponsiveness, Professionalism
Divyesh · 21 June 2021
Agent replied · 20 June 2024
Thank you Divyesh for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleTyrone Anthony was excellent from start to finish in the process of finding our dream home. He was very responsive, polite, helpful and patient. 100% recommended.PositiveResponsiveness, Quality, Professionalism
Matt · 25 August 2022
Agent replied · 20 June 2024
Thank you for leaving us this great review Matt, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleWe moved in to Belsize Park recently and Tyrone was very helpful during the process. We’re very happy with the whole experience
Richard · 21 June 2022
Agent replied · 20 June 2024
Thank you Richard for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleWorking with Tyrone has been great, he understands the needs of a potential tenant well. He is extremely responsive and proactive. Will definitely recommend working with him.PositiveResponsiveness, Professionalism
Payal · 21 June 2021
Agent replied · 20 June 2024
Thank you Payal for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI asked Chancellors to value my property with a view to selling. They came back promptly with a fair and realistic valuation and presented me with 2 credible offers to buy in a fairly short period of time. The whole process was handled extremely professionally by Enna-Mae Assiter who was always helpful and calm throughout.
David · 24 September 2023
Agent replied · 20 June 2024
Hi David, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleA faultless service from Tyrone Anthony to re-let my flat. Good advice on initial marketing and a focus on meeting the tenant profile. In a hectic market I was contacted immediately with new information and got regular activity reports online and by phone. I never had to chase and no issues were forgotten. It was a pleasure to deal with him and his colleague John. Very professional.
D · 21 June 2022
Agent replied · 20 June 2024
Thank you for this wonderful review. We are so pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleTyrone was the perfect professional: very attentive to our demands, very polite and made himself available. I would definitely recommend his work.PositiveResponsiveness, Professionalism
Luiza · 21 June 2021
Agent replied · 20 June 2024
Thank you Luiza for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI walked in off the street one day after a hectic and disappointing morning of searching estate agents in the area. Straight away the team at Anscombes Hamstead made me feel like a human being again. I met Nayla who was friendly, helpful and professional. Nayla went above and beyond her role in securing us the right property. Thanks Nayla and well done Anscombes!!!
Benjamin · 22 June 2016
★★★★★ 5/5
GoogleEmily was a top class agent and very grateful that she was handling my quick move to London! She provided clear and consistent communication at all stages despite it being over the festive period. Emily was super efficient, friendly and reliable. She is definitely the best estate agent I have dealt with and l have dealt with a few! Many Thanks 😀
Sun · 31 August 2018
★★★★★ 5/5
GoogleEmily was a top class agent and very grateful that she was handling my quick move to London! She provided clear and consistent communication at all stages despite it being over the festive period. Emily was super efficient, friendly and reliable. She is definitely the best estate agent I have dealt with and l have dealt with a few! Many Thanks 😀
Angela · 22 June 2018
★★★★★ 5/5
GoogleIn a climate where estate agents are notorious for being unhelpful and pushy, Steven Gilbery was an absolute gem. Found me a lovely property in exactly the location I wanted and honorably helped negotiate for both the landlady and myself. I would highly recommend his services and if pressed to find another place to live, would go right back to him.
Alexandra · 22 June 2017
★★★★★ 5/5
GoogleThanks Jack Vacher for getting tenants for our flat quickly and keeping us in the loop throughout the process.
Jenny · 21 June 2021
Agent replied · 20 June 2024
Thank you for leaving us this great review Jenny, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
GoogleThanks so much for your help in securing my flat Louis! Friendly and helpful throughout - much appreciated!
Amanda-Jane · 14 November 2024
Agent replied · 11 November 2024
Thank you Amanda-Jane for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI worked closely with George in securing my ideal property. He was extremely professional and knowledgeable.
Cheyney · 14 November 2024
Agent replied · 23 November 2024
Thank you for leaving us this great review Cheyney, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 4/5
GoogleI have limited experience with estate agents but I can say I felt looked after, kept in the loop.
The estate agents shared viewers thoughts and sent me online updates on how my property is doing.
Recommend for my area
Fabi · 26 July 2023
Agent replied · 20 June 2024
Hi Fabi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.