5/5
GoogleAndrew was very helpful and patient. Thanks for working with us.
Trusted Agent profile · London
Chancellors London reviews
★★★★★
171 reviews across 1 platform
55 Heath Street, London, NW3 6UG
Chancellors's office in London, at 55 Heath Street, is rated 4.7 out of 5 across 171 reviews on 1 platform, including 171 Google reviews rated 4.7.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleAndrew was super helpful throughout the whole process!
1/5
GoogleI get bombarded with letters by this nuisance of a company and when I call to request they stop. They keep hanging up.
Agent replied · 20 June 2024
Hi Daniel, thank you for taking the time to write a review, we are however, disappointed that you have been contacted against your wishes. Please could you contact us at seniorsupport@chancellors.co.uk with your details so that we can investigate this for you? Many thanks.
5/5
GoogleIt was great experience with Emily. Highly satisfied and thankful to Ms. Emily..... She was always approachable and she always receives the call with a smile...... She not only helped us to finalise the property but also helped us to find the right packers and movers and basic amenity providers.... Thanks for your service Emily.
5/5
GoogleWe have had a very professional and good experience with Tyrone. Highly recommend.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI worked with six different agents over a three month period and saw in total 60 properties. I was looking for something very specific. Simon Jones at A&R was brilliant and I can thoroughly recommend him. Efficient and honest. We found my property in four or five good viewings which was certainly a record.
5/5
GoogleVery good service, nice talking
Agent replied · 20 June 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleI have found Chancellors to be one of the best letting agencies I have every used. The speed, ease and brilliant guidance I have received has made this a calming and easy transition to make. They also totally understood what I was looking for too. Very pleased overall.
5/5
GoogleEmily took the time to understand my needs and wants in great detail before we started physically looking at apartments. Her ability to evaluate, assess, and create a curated list of properties tailored to me, was much appreciated, and made the process less time consuming and stress-free.
5/5
GoogleSteven, our letting agent was super. Found us our dream flat within 24 hours and walk attentive to our needs at all time. He didn't try to sell us on anything we didn't want and was truthful and reliable throughout the entire process. Two thumbs up!
5/5
GoogleEmily, Steven and SImon have all been so helpful, professional and dedicated to ensuring a smooth and successful let of my flat. Emily especially has always been quick to let me know of developments, suggestions and tips to make things go smoother.
5/5
GoogleEmily provided an excellent service. She found a property that completely nailed the brief and worked late on a Saturday to help secure the flat with the landlord. Communication was great throughout and the whole transaction was smooth and pain free.
5/5
GoogleWe have worked with this branch for over a year now and have to say that their customer service levels are second to none. Excellent account handling from start to finish and Vera Wang in particular is a pleasure to deal with.
5/5
GoogleEmily provided a great service from start to finish. She was very helpful and informative always responding to any queries we had. She has a great work ethic and was a delight to deal with. I highly recommend her.
5/5
GoogleVery quick to help me with my search for a flat in London. Ty was really helpful throughout the process.
5/5
GoogleExcellent service. Showed me some wonderful properties and a very helpful team. Always willing to go the extra mile like additional visits to take more and more measurements to make sure my furniture would fit!
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hello, we are disappointed that you have rated us only one star with no explanation as to the reason. We always seek to deliver a quality service as our overall scores and many 5* ratings on Google and other review sites demonstrate. Please contact directors@chancellors.co.uk.co.uk if you have any questions we can assist with. Many thanks.
5/5
GoogleGreat service all around, one of the best experience I have ever had. Nayla Kana in particular helped us in the most professional ways we can get. I would highly recommend it to anyone,
5/5
GoogleWe had the pleasure to deal with Athena . She was extremely helpful and very understanding towards our situation . Very pleased with the service and I would definitely recommend her .
5/5
GoogleAthena & the team made our move very quick & easy. It's thanks to her that we saw an amazing flat that hadn't previously been on our radar -- would definitely recommend!
4/5
GoogleThe team & Catherine helped to understand what I was looking for and quickly showed me a dream home! I've just moved in thanks to the team for all their help.
5/5
GoogleI transacted through Oliver Lewis and found him to be very professional, informative and knowledgeable about the area. I would not hesitate to recommend him to anyone
5/5
GoogleEmily and her Chancellor's team were an amazing guide in finding our new home, showing us a wide range of options and driving our quest to completion!
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you so much for taking the time to rate us five stars! We really appreciate it and are thrilled that you had a great experience working with our team at Chancellors Estate Agents. If you ever need any assistance in the future with buying, selling, or renting property, we would be more than happy to help you again. Thanks again for choosing us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Chancellors hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
