1/5
Mark asked us to do some work for them…
Mark asked us to do some work for them in Chalfont St Peter, did not pay and then closed down. Warning is not to give them credit. We have sent reminders Etc but not replys.
Trusted Agent profile
★★★★★
237 reviews across 3 platforms
85 Rochester Row, London SW1P 1LJ
Century 21 UK's London office at 85 Rochester Row is rated 3.9 out of 5 across 237 reviews on three platforms, including 172 Google reviews rated 4.6. The 6 Facebook and 59 Trustpilot counts are for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
172
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
59
Reviews on Trustpilot
Business-wide
Trusted Agent 2026 results for Century 21 UK. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
Mark asked us to do some work for them…
Mark asked us to do some work for them in Chalfont St Peter, did not pay and then closed down. Warning is not to give them credit. We have sent reminders Etc but not replys.
5/5
Michael has been incredibly helpful in the negotiations and organisation of the new property. It’s been a smooth transaction and we’re incredibly grateful that Michael has made the whole process as easy as possible.PositiveQuality, Professionalism
Thank you Thomas for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
5/5
Real Estate consultant, 62 years old, married and with two children of 32 and 39 years, respectively. The taste for management, but mainly by the interaction with people and the taste of being able to help develop the potentialities of others, led me to perform functions in the areas of human resources and finance and, at the same time, develop activities Business in the areas of consulting and accounting. In addition to all these activities I exercised municipal functions during two mandates as vowel and substitute of the President having under my responsibility the Treasury, human resources and housing. Being collected as ENI to perform activity in the insurance area, I embraced the project of CENTURY 21, which allowed me to achieve personal fulfillment and contact with people. I have guided all my personal and professional life, based on ethics, professionalism, competence, responsibility and, still, in the individual respect of people. These were the values I found as a motto in the 21st CENTURY (Alvaliving). People, people,
1/5
I have been renting for 14 years in the UK and century 21 Slough is perhaps the worst estate agent I have come across in my life. I was shown a new one bed flat and it was empty, When asked about furniture i was told that it’s a ‘luxury’ flat and furniture will be very good and similar to the picture they put on the website from the Showhome. But when I got the keys, the furniture was almost ‘cheapest possible’ one can buy and not only that it’s still missing few things. When I complained them about it they say you should speak to landlord. Which is completely unfair as first they told me to move in and furniture will soon be completed. Also, it’s not a maintenance matter but I was told a lie by the agent. I feel cheated. No ethics at all ! Unfair and Unjust !!
1/5
Avoid
Just recently rented a property with century 21 (peterborough) trying to get Information, housing issues sorted or even trying to talk to the one person you need to is impossible. Everyone just fobs you off you wait days for a call back or reply. I regret getting a rental through this company and at the point i have been moved in a week and ready to find a new house due to the service. It's shocking.
Good morning Chloe, i have spoken to the office about your review and they have assured me that they have made contact with you. They have sent their apologie as the property manager was out on inspections and couldn't come back to you sooner than he did.
5/5
Throughout my experience with RE/MAX I have only had positive outcomes. Every time we have had an issue someone was ready to help us. The agents take little time to respond and are efficient. In addition, I have only encountered genuine people working for RE/MAX which is an important quality and quite rare to find in this setting. We have been followed by Giovanni who has been extremely helpful in all kind of situations.
Thank you Bibiana for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Giovanni Feltrinelli Sales Representative RE/MAX Central giovanni.feltrinelli@remax.co.uk
5/5
We had the pleasure to be introduced to Mr Michael Boneh from a friend. Having changed several Estate Agents trying to sell our flat in Pimlico, with no positive result for over a year, with Michael we finally met someone with a special approach. He"s very profesional,has a great knowledge of the area, and he's been super dedicated to find us the best deal in our best interest and always making you feel at ease. It was a real pleasure to work with Michael, and in a short time he managed to find a buyer for our property with excellent result. We have no hesitation in recommending Michael to all our friends.PositiveResponsiveness, Professionalism
Thank you Dario for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
5/5
I have consulted Lee on a range of property related matters both in relation to sales and rentals I have found him to be reliable and professional in his approach to his work and extremely honest and thorough Lee has an encyclopaedic knowledge of and passion for London which comes through in the service he provides. He is able to provide detailed and accurate advice and is always willing to help in any way he can to assist his clients. It is a pleasure to work with him and I would recommend him without hesitationPositiveResponsiveness, Quality, Professionalism
Thank you Nandita for your feedback!
5/5
I’ve known Michael Boneh for many years now and have relied on him many times for his sensible and professional advice. Now as a landlord abroad I trust Michael 100% to act in my best interests and would have no hesitation in recommending him to others. He has made being an absentee landlord much less stressful and it is a comfort to me to know he is managing my property when it is so hard in these times to visit the UK.PositiveProfessionalism
Thank you Caroline for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
5/5
I picked RE/MAX to sell my flat partly because I randomly came across the exact agent I had bought it from ten years ago. He and his colleague both worked hard to sell my flat at a good price. Aside from a few minor instances of miscommunication; I was very happy with them. I was particularly impressed with the high quality of the photos and video tour of my flat, which were done to a very professional standard. Overall, the agents were tenacious, friendly and a pleasure to deal with. I would recommend them to any prospective buyer or seller
Thank you Deborah, it's been a pleasure working with you and Daniel!
1/5
The manager and employees at century 21…
The manager and employees at century 21 are a bunch of rude, incompetant , money grabbers. They tried to charge me £1008 when I left my property. My property was left in excellent condition. New kitchen floor. New living room carpets. Do not rent a property from this company. That is so so bad what they tried to do to me.
1/5
Thieves
Thieves, i have lost all my money with them. Specially Alberto
Good morning. As there is very little context in this review could i please request more information about this review to be sent to info@century21uk.com so we can look in to it further?
5/5
Joolee is always wonderful to talk to. Very helpful.
5/5
Michael was helpful and responsive to our questions and everything regarding the move was settled very quickly. Great service from Remax.PositiveResponsiveness, Professionalism
Thank you Iain for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
5/5
I dealt with Sunny from Goodmayes…
I dealt with Sunny from Goodmayes branch and found him very helpful throughout. From viewing the property within one hour we had gone to the office done credit check and all other paperwork deposit etc. He said a new kitchen would be fitted in 5 days plus all other jobs and it was even better than I hoped.
1/5
We had the misfortune of renting a flat managed by these guys. The least responsive, most disorganised agency team I ever dealt with. Every single request was a mission as it had to be chased infinite times (only phone as emails received no response), and to finish it all off they completely forgot to book checkout for the agreed move out day before charging us for another professional clean. That's until we complained and they eventually changed their mind. Staff are generally polite when we do get through to them, but that's the only positive.
Dear Nick, we are sorry if you had a bad experience with us. Could you please kindly give us more details of what went wrong? Email us to info.central@remax.co.uk Have a great day, RE/MAX Central
5/5
Maidstone Branch
Maidstone BranchI cannot thank Century 21 enough especially Peter Lott. We had a few bumps along the way but Peter was always on the end of the phone for us and worked tirelessly to ensure we got our little bungalow which we absolutely love. We used this company for our buying and selling and would recommend them to anyone.
1/5
Illegal eviction! And all belongings disposed
Moved into a studio flat in Bedford at the beginning of October. Signed an assured shorthold tenancy agreement. I went away on the 22nd of to December to spend with family. I came back to the property in the 3rd of January. The hotel style keycard would not let me into the flat. I called Fiona (Aka Amna) who is the wife of the landlords son and acting as an agent. Fiona answered my call and After explaining my situation. She started to laugh and then started to swear . I explained I've got nowhere to go it's 9pm she just swore and like laughed like a child. She then told me all my belongings were thrown in the bin a week ago I checked and didn't see any belongings. . I've been made homeless with no legal prossess followed. Ally possessions thrown in the bin and unrecoverable.
5/5
Michael helped me for transaction and letting out a property. He is very hardworking and was always ready to walk extra miles to ensure that process remained smooth for us. Also, a very patient, resourceful guy who has answers and contacts to solve almost every problem we had. I highly appreciate his hard work and professionalism in negotiation, sales, expectation management, marketing and letting.PositiveProfessionalism
Thank you Rahul for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
5/5
Amazing experience with Century 21 very friendly and professional office staff member Joolee who dealt with my query.
Thank you Chima for your feedback, we really appreciate it!
5/5
Michael was extremely nice and very helpful, he definitely eased the whole process for us!
Thank you Andreea for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
1/5
Was very dismayed by the whole experience. Paid my fee in expectation of a reasonable and focused service. Instead, had very little input and no worthwhile service. Very casual attitude and contact with the office was brushed aside. A complete waste of money. The nominated agent did not produce the goods and did not seem at all interested in doing much at all. Certainly would never recommend.NegativeResponsiveness, Quality, Professionalism, Value
Dear Cristian, we are sorry if you had a bad experience with us. Could you please kindly give us more details of what went wrong?
5/5
Agent Abhi is a true professional
Agent Abhi is a true professional, unique approach to the client and quick resolution of any issues! Highly recommend!
2/5
Not impressed and feeling sorry for the vendor. I wanted to view property and the first person on the phone was friendly and helpful. Unfoturnately the address provided to view the property was at best misleading and was incorrectly - by a long way - shown on the map. When I phoned the agent supposedly at the flat to be viewed he failed to answer his mobile or return my call. Tried again today to potentially view the flat but was broadly be met by bad manners (agent who was supposed to be at the viewing last time) and failure to listen. Fortunately the property in question is not my top priority so I don't need further contact with Remax Central. I certainly will not be using them to sell any of my flats.
Dear Nick, we are sorry if you had a bad experience with us. Could you please kindly give us more details of what went wrong? Email us to info.central@remax.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Century 21 UK's London office has 237 reviews across three platforms: 172 on Google, 6 on Facebook (across the whole business), 59 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Century 21 UK is rated 3.9 out of 5 across all 237 reviews, and 4.6 out of 5 on Google from 172 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Century 21 UK, London won Trusted Agent.
Century 21 UK, 85 Rochester Row, London SW1P 1LJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.