Trusted Agent profile
★★★★★
237 reviews across 3 platforms
85 Rochester Row, London SW1P 1LJ
Century 21 UK's London office at 85 Rochester Row is rated 3.9 out of 5 across 237 reviews on three platforms, including 172 Google reviews rated 4.6. The 6 Facebook and 59 Trustpilot counts are for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
172
Reviews on Google
This office
6
Reviews on Facebook
Business-wide
59
Reviews on Trustpilot
Business-wide
Trusted Agent 2026 results for Century 21 UK. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSelecting an agent to sell your property in London is a difficult decision. Andrea's positive nature and professional approach made this decision a lot easier. …
Thank you Dean, it's been a pleasure working with you and Paul!
5/5
GoogleI have been renting out my property through Remax for a couple years now and I have always found Michael and the rest of the team to be extremely friendly and helpful. The communication between myself and Remax is fantastic, Michael always responds to any of my queries straight away, even on weekends. My property is managed by Remax and the service they provide not only me with, but my tenants too, is excellent.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Amy for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
1/5
TrustpilotPoor Transparency of Let only Fees BEWARE
I instructed Century 21 Royale Surbiton on a Let Only basis. During the sales process, the Let Only/Tenant Find service was presented to me as "6% + VAT paid once upfront", and my understanding from the documentation provided was that this was a one-off fee for securing a tenant.
5/5
GoogleI highly recommend CENTURY 21 for a smooth and hassle-free rental experience. Big thanks to Jill and the team!
Thank you so much, Zurab, for your kind words and for choosing Century 21 London Central for your rental needs! We’re thrilled to hear that your experience with Jill and the team was smooth and hassle-free. Providing exceptional service is … More
5/5
GoogleMichael was great helping us to get our house move through before the stamp duty deadline. Thanks so much!
Thank you for your kind review. We’re delighted Michael was able to help keep everything moving and get your move completed before the stamp duty deadline. Wishing you all the very best in your new home, and thank you again!
5/5
GoogleMichael was very accommodating to our needs. He showed us the property in the late evening at a time that suited both my partner and I. He even came in on the weekend to verify our documents once we were successful in obtaining a property. His communication was on point and not question was too difficult. Thank you for all your help Michael.
Thank you Aaron for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
5/5
GoogleMichael Boneh is an excellent estate agent. Purchased my first property in Page Street last year and Michael was incredibly helpful at every stage of the process. He was easy to reach via email/phone if I had any questions and he helped us come to an agreement with the previous owners regarding fixtures/fittings. Would highly recommend RE/MAX Central to anyone!
Thank you Diana for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
5/5
GoogleHad a very professional and responsive flat purchase experience. Would recommend Michael as agent.
Thank you for your kind feedback. We’re pleased to hear you had a professional and responsive experience, and that Michael made a positive impression. Thank you for the recommendation, we wish you all the best in your new home.
5/5
GoogleWe found Michael Boneh at Century 21 extremely helpful in both our search for a flat and in guiding us through the purchase process. Michael was knowledgeable, friendly and was always on hand to offer advice / answer the various questions we had. Would highly recommend!
Thank you Katherine for your feedback, we really appreciate it and we are glad you like Michael's service!
5/5
GoogleAfter 10+ years of living/renting in the very central London - we have finally found the agency/REMAX that fully lives up to its name and reputation! As tenants, we are incredibly lucky to be in the hands of Francesco - who takes the whole client experience to entirely different level! His attention to details, availability and enormous competence are second to none! Thank you Francesco & team Remax!
Thank you Alexey for your feedback, we really appreciate it!
5/5
GoogleI've been assisted by Daniela Diotti in my house search, and I couldn't have hoped for a better real estate agent. She understood immediately what I was looking for and never departed from my wishes. Her client care is perfect and I felt like I was in safe hands throughout the entire process.
Dear Ilaria, Thank you so much for sharing your satisfaction with us! We are truly delighted to hear that you had such a positive experience with our Property Finding Service. We were confident that Daniela’s expertise and professionalism would help you achieve exactly what you were looking for. For any future needs, please don’t hesitate to reach out to us. We would be more than happy to assist you again! CENTURY 21 London Central
5/5
GoogleIt was a pleasure to be part of this amazing team. Remax is a estate agency who always care for their customers situations and keep strong ties with them. Being part of this agency is like being part of a family. Everybody should choose Remax as the agency to help them find a good place for their family, thanks to the incredible estate agents.
Thank you Lucas for your feedback, we really appreciate it!
1/5
TrustpilotCentury 21 Bedford is a scam
Century 21 in Bedford is ran by a scam lord not a landlord, they steal deposits, refuse to provide heating. They will happily illegally let flats with damp, mould and fungus growing in the floors. They refuse to repair anything properly and don't use qualified people to do the repairs.
Good afternoon Andrew, I can only apologise if you feel you had an unfair experience each branch is an indepentently owned and operated franchise. I have since spoken to the branch who mentioned you left the apartment a number of months ago due to needing a bigger apartment but they mentioned that the issues you experienced were repaired for you during the tenancy. I am happy to discuss this with you if you prefer? Regards, Sam.
5/5
GoogleMichael Boneh was the agent that walked us through the whole process of moving into our new flat. We was very happy with his service as he was so helpful and ensured any questions we had were sorted out quickly. I would defiantly recommend this agencyPositiveResponsiveness, Quality, Professionalism, Value
Thank you Afia for your feedback, I really appreciate it and I am glad you like my service! Have a great day, Michael Boneh Sales Representative RE/MAX Central michael.boneh@remax.co.uk
1/5
GoogleWorst experience I have ever had. There was a fire in the underfloor heating of my building, leaving a very large hole in my flat, as well as persistent exposure to debris and dangerous fumes. REMAX did not make any moves to get this fixed in over 2 months, driving me to look for elsewhere to live. Before we discovered the fire under the floor, (when it was just the unbearable fumes) I was told by the engineer that REMAX sent to go to sleep and see if it persisted in the morning. Thankfully, a neighbour who had also had her underfloor heating catch fire in that same building told me to call the fire brigade, and they were able to discover the fire. If I would have left it up to REMAX, I could be dead by now. The apartment was not left in habitable conditions, yet I got 0 compensation for any of my rent, nor living 2 months without my heating as the building management said it posted a threat to life, nor the increased energy bills due to using a space heater to keep warm, nor help to cover any vet bills from the irreparable pulmonary damage this made to my cat, who now has feline asthma. Incredibly thoughtless and unethical agency - would not recommend to anyone.
5/5
GoogleProfessional, efficient and friendly. Amazing from start to finish, went a step further to support. All the staff were great but especially Jolee Torto Can't thank her and the team enough.
5/5
GoogleWorking with Kirsty Baker at Remax has been nothing short of brilliant. She helped guide my transition to this new flat and responded to all issues raised with expediency. It's been refreshing knowing I have a very professional and reliable property management contact on hand at all times.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Idemudia for your feedback!
5/5
GoogleA big thank you to Michael Boneh and Andrea Frigo of Remax. They have been extremely kind and professional in assisting me in the purchase of my flat in London. Great job!
Thank you Luca for your feedback, we really appreciate it and we are glad you like Michael's and Andrea's service!
5/5
GoogleWe have just completed on a purchase of a unit through Remax Commercial London our contact there was Mr Sabby Singh who was absolutely outstanding with level of service provided in a complicated deal we were kept well informed and he negotiated a deal that we were happy with and walked us through the whole deal. If you are looking to sell or buy Mr Sabby Singh is the man who can help deal with property’s in the whole of the Uk and aboard. My partner and I would like to thank Sabby for his service. 5STARPositiveProfessionalism
1/5
TrustpilotHorrific experience
Horrific experience. Used the Cobham branch back in 2024/25 and the deposit was taken by Dylan and never returned. He had not put into the Mydeposits scheme as per contract and now we are missing over £1200.
5/5
GoogleWhen I decided to sell my flat in Pimlico, I invited five estate agents to provide a valuation and market appraisal. Century 21 immediately stood out due to their deep knowledge of the area and the current market conditions. Unlike other …
Thank you for your wonderful review! We are thrilled to hear that our knowledge, realistic approach, and dedication stood out to you. It was a pleasure guiding you through the sale of your Pimlico flat and keeping you informed every step of the way. Your recommendation means a lot to us!
1/5
TrustpilotFake Google review
Hi this is Australia, the 21 century hills district, they monitor the Google reviews, whenever they can guess the person leaving bad review or 1-3stars, the principal threatens the person to be sued unless the person put them down asap. Hey Mr M, B! You are not Kim jeong eun, Australia is not North Korea. Australia is a democracy nation, you cannot stop my freedom of speech and words to express through true experiences. I know why you have 4.7 Google review overall, because you threatening people
5/5
GoogleI’ve known Valentin’s for many years so it was no surprise that he was on point yet again in renting my apartment in SE1. I wish him well in his new business, he deserves it.
Thank you, Alex! We truly value your loyalty and kind words. It’s wonderful to hear that Valentins delivered, as always, and we are proud to have him continuing his next chapter with us here at Century 21 London Central. Your support means a lot to the whole team!
5/5
GoogleJoolee was quite nice and helpful. I really felt I was understood and supported throughout the process. I will highly recommend her services.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Century 21 UK's London office has 237 reviews across three platforms: 172 on Google, 6 on Facebook (across the whole business), 59 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Century 21 UK is rated 3.9 out of 5 across all 237 reviews, and 4.6 out of 5 on Google from 172 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Century 21 UK, London won Trusted Agent.
Century 21 UK, 85 Rochester Row, London SW1P 1LJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.