Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCentral Estate Agents truly are made up of great, responsible, respectful people. Manaan was at the heart of my work and the key to its success, as I contacted them when lockdown eased, which also meant new distancing measures were in place. Out of all the leading competitors in this market, Manaan brought me the best deal whilst taking care of everyone involved. With all confidence, and from all former experiences, I have the privilege of saying there isn't be a better person to invest in.
Thank you so much Manaan for your support and kindness. Thank you Central.
NMPositiveResponsiveness, Quality, Professionalism, Value
Thy · 26 August 2021
Agent replied · 28 May 2023
Thank you ever so much for taking the time to review us. We are lucky to have Manaan in our team. Neil
★★★★★ 4/5
GoogleLetting department was very efficient when my flat sale fell through and had to rent it out again. Matt had the documents prepared in a day and Manaan and the team found me a new tenant in less two weeks. He kept me informed throughout and is always very polite and easy to work with.
Colette · 29 January 2024
Agent replied · 28 April 2024
Hi Collette, sorry for the delayed response. Thank you for reviewing our services. Neil
★★★★★ 5/5
GoogleThanks to Katie, Rich, Mikhael, Neil and the rest of the Central team for their support through what is inevitably a stressful process (selling).
After promptly putting my property on the market, I must have had about 30 viewings by the first weekend, ultimately resulting in a sale.
Completing on Monday, so would highly recommend Central to anyone looking to sell!
Cate · 10 September 2023
Agent replied · 1 October 2023
Hi Cate, thank you ever so much for your 5 star review. I am glad all went well. Neil
★★★★★ 5/5
GoogleAlthough my tenancy which was overseen by Central ended six years ago, I had need to contact them regarding it. I was put through to Nancy, one of the property managers, who was incredibly helpful, friendly and understanding of my queries. My enquiry was dealt with quickly and professionally and with a level of customer service that regrettably is far too infrequent these days! Thank you to Nancy and Central Estates.
Chris · 30 October 2022
Agent replied · 28 May 2023
Dear Chris, thank you for your review. Nancy is a key member of the team, I’ll let her know you’ve been in touch. Kind Regards Neil
★★★★★ 5/5
GoogleAs a first time buyer I have generally had a good experience with all the main estate agents in Walthamstow, but Central were by far the best at communicating suitable properties and providing a personalised experience. Even during the incredibly busy period of the stamp duty holiday.
Thanks so much to Rich, Shah and the sales team for guiding me through the market during brexit, covid and finally the stamp duty holiday. We got there in the end!PositiveResponsiveness, Professionalism
Dora · 26 August 2021
Agent replied · 28 May 2023
Dear Dora, thank you for taking the time to review us. Neil
★★★★★ 5/5
GoogleI have been thinking about selling my property for over a decade. I had several talks with different agents and decided on Central estates as they were transparent from the start. Experience goes a long way. Central estates is one of the …
Sandra · 15 February 2026
Agent replied · 15 April 2026
Hi Sandra, Thank you for your thoughtful review and for choosing us after careful consideration. We’re really pleased to hear that our transparency, communication, and experience stood out to you throughout the process. … More
★★★★★ 1/5
GoogleSubmitted my offer for property a to property b, claimed I never showed up to viewing for property a despite the fact I was there and spoke with them. Strange and lost me out on a nice home!
Jacob · 25 March 2026
Agent replied · 15 April 2026
Dear Jabob,
Thank you for bringing this to our attention, and I’m sorry to hear about your experience. I understand how frustrating this must be, especially if it affected your chances of securing a home.
I’d like to look into this for you as a priority. Please email me at neil@ecentral-estates.co.uk with the property addresses, the date and time of your viewing, and the name of the person you dealt with if you have it.
Once I have this information, I will investigate and come back to you as soon as possible.
Kind regards, Neil
★★★★★ 5/5
GoogleWe are first time landlords and have used Central to rent and manage our property. The whole team, especially Manaan and Martyne have been wonderful. Manaan was able to rent (and re-rent) our property very quickly ensuring no gaps in tenancies. Martyne is very knowledgeable and responsive and has made our first experience of being a landlord hassle free. We would highly recommend the whole Central team we have worked with.
Rebecca · 1 August 2022
Agent replied · 28 May 2023
Hi Rebecca, thank you ever so much for your review. Neil
★★★★★ 5/5
GoogleThe most professional and honest estate agents I dealt with during my whole search. Paige was extremely helpful, as well as a number of other people we worked with. We didn’t end up buying a house through Central but I wanted to leave a review nonetheless because they were so good. Thank you very much.
Ben · 19 November 2023
Agent replied · 26 November 2023
Hi Ben, thank your 5 star review. We really appreciate you taking the time. Many thanks Neil
★★★★★ 5/5
GoogleRecently purchased my first flat with Central and they were very helpful every step of the way. Katie was always in touch with me and following up every step of the way. Good experience!
Mariona · 5 December 2024
Agent replied · 10 December 2024
Dear Mariona, thank you for your 5 star review! I am glad all went well and its kind of you to mention Katie, she puts so much effort and care into what she does. Neil
★★★★★ 5/5
GoogleI appointed Central Estates in Walthamstow to let my property and found their team to be exceptionally professional and responsive. Nancy, in particular, consistently provided timely support throughout the tenancy and efficiently managed several issues that arose after my tenants vacated.
Neil · 15 February 2026
Agent replied · 15 April 2026
Hi Neil, Thank you for your kind review. We’re pleased to hear you found the team professional and responsive, and that Nancy provided consistent support throughout. … More
★★★★★ 5/5
GoogleNancy Markou from Central Estates has been amazingly helpful since she became the property manager of the house we are renting. She is so lovely to speak to and very easy and efficient to deal with. She will respond straight away to emails which is very important to us and is great for getting things done ASAP. I highly recommend dealing with her if you contact Central Estates about rental properties.
Eva · 28 May 2022
Agent replied · 28 May 2023
Dear Eva, thank you for taking the time to give us a review. Nancy I agree is great and we are lucky she is in the team. Neil
★★★★★ 5/5
GoogleLooking locally for an estate agent to evaluate my property to sell , I picked 3 local agents and asked each for a valuation. Only two actually turned up , and only one impressed me enough with his Proffesionalism, knowledge of the market friendly deminour.
So I choose Central Estate Agents in Walthamstow and never looked back.
Richard ,Ella, Katie and Harry all worked together from the beginning to completion of sale. Every query , doubt and email i sent was answered promptly and professionally which was a load off my mind seeing as I was conducting the sale from Italy.
What more can I say ...
Just a big thanks to Central and the team...
5 star , sell your house with confidence,and at competitive cost.
Richard · 8 December 2025
★★★★★ 5/5
GoogleCan't thank Rich, especially but also Dean, Katie and the rest of the team at Central enough for their help with our recent move. We wouldn't have found our home without Rich and we are really thankful for that. As a buyer they are really good at listening to your needs and finding you something great. We would without hesitation use them to sell if we ever move (which hopefully, we won't anytime soon!)PositiveResponsiveness, Professionalism
Sophie · 26 August 2021
Agent replied · 28 May 2023
Dear Sophie, thank you for your kind review, it means so much for someone to take the time to give us feedback. Kind Regards Neil
★★★★★ 4/5
GoogleI sold my flat through Central and would recommend them, they were really quick to get lots of people in for viewings and gave honest feedback.
Rich was always available to chat - even about the properties that I was viewing to buy with other agents and I absolutely value his opinion.
I felt the progression team weren't as strong, I
didn't feel they kept me in the loop and they rarely returned my calls or emails unless pushed. However Rich made this experience positive overall as I feel he went over and above in terms of getting my sale through and making himself available when I needed him.
Definitely the best team in E17!
Sarah · 28 May 2020
Agent replied · 28 May 2023
Hi Sarah, Thank you for your feedback. We really appreciate your honesty and will endeavour to improve our service. Kindest Regards, Neil
★★★★★ 4/5
GoogleMy brother and I had to sell our deceased Mother’s house in a very competitive market.Our main contact was Rich Maher,who was so good and passionate about his job that he made it his personal mission to ensure we completed the sale, especially after we had been let down by two perspective buyers at the twelfth hour.Rich went above and beyond with his sheer persistence and drive and was always available for advice.I highly recommended Rich and the team and thanks again for sealing the deal.
Andrew · 28 May 2020
Agent replied · 28 May 2023
Dear Andrew, sorry for the late reply. I hope all is well and thank you for your review. Neil
★★★★★ 5/5
GoogleFrom viewings to buying a house, the service we received was very efficient and professional. They really know their clients and try to facilitate this difficult process. A massive thank you to Rich without whose endless hard work we would not have been able to find somewhere which suits us so well. Only slight blip was the house being listed on websites as for sale for about 4 days after our offer had been accepted, but Central were clear that this was a mistake and no competing bids were accepted. Would definitely recommend dealing with them
Helen · 28 May 2020
Agent replied · 28 May 2023
Dear Helen, thank you for your feedback, I have spoken to Rich in particular who really appreciates your kind words. Neil
★★★★★ 5/5
GoogleThe whole team were really amazing at central. I dealt with Rich mostly who often took phone calls from me when I needed advice on the property. And all the teamwere really respectful when they came to do viewings.
We had a NIGHTMARE landlord to say the least and they all really went out of their way to help us deal with it in the best way possible.
We had initially rented the property through another estate agents who were of no use to us, ignoring our emails etc. The property was it was just for sale with Central so we never paid them any fee or expected much from them but they really helped us vacate the property as smoothly as possible
Elizabeth · 28 May 2020
Agent replied · 28 May 2023
Dear Elizabeth, thank you for your review. Neil
★★★★★ 5/5
GoogleWe recently sold our flat through Central - a 10-month process which was entirely down to problems with our chain above, and Central were excellent throughout (especially in comparison to other agents involved in the chain). Their initial estimate of what to market the property for was pretty spot on, and we achieved close to asking price from three separate offers in the end, after lots of viewings and interest. When things turned difficult with the chain above us, Central were on hand to offer creative solutions that might help, and showed willing to go above and beyond to make it all happen - even though it shouldn't have fallen to them to fix the onward chain. Special thanks to Dean who probably earned his commission three times over from all the extra advice and counselling! Would have no hesitation recommending to others looking to sell in Walthamstow.
Eleanor · 28 May 2020
Agent replied · 28 May 2023
Dear Eleanor, thank you ever so much for your kind review, it means a lot. Neil and the Team
★★★★★ 5/5
GoogleCentral were amazing, Richard Maher in particular went above and beyond to get a very lengthy sale completed. It was a very problematic sale and Richard was always available to offer advice, calm nerves and deal with every eventuality. He made every effort to get the sale through and provided contacts and tradespeople when needed, speaking to solicitors, buyers, freeholders, etc and negotiating a way out of some very difficult situations. His professionalism was exemplary and I simply couldn't have done it without him.
Ros · 28 May 2020
Agent replied · 28 May 2023
Dear Ros, thank you ever so much for your kind words. We’re lucky to have Rich in our team. We all wish you the best. Be Safe, Neil
★★★★★ 5/5
GoogleWe recently sold our flat through Central - a 10-month process which was entirely down to problems with our chain above, and Central were excellent throughout (especially in comparison to other agents involved in the chain). Their initial estimate of what to market the property for was pretty spot on, and we achieved close to asking price from three separate offers in the end, after lots of viewings and interest. When things turned difficult with the chain above us, Central were on hand to offer creative solutions that might help, and showed willing to go above and beyond to make it all happen - even though it shouldn't have fallen to them to fix the onward chain. Special thanks to Dean who probably earned his commission three times over from all the extra advice and counselling! Would have no hesitation recommending to others looking to sell in Walthamstow.
Elli · 29 April 2020
Agent replied · 28 April 2024
Dear Eleanor, thank you ever so much for your kind review, it means a lot. Neil and the Team
★★★★★ 5/5
GoogleJames was my first point of contact bit everyone jn the team was helpful in my house sale. A huge shout out to Katie, the sale progresser, for her constant diligence to the case as it was a straightforward sale. Katie was a perfect point of contact between buyer and seller.
Stephen · 27 December 2023
Agent replied · 28 April 2024
Hi Stephen, thank you for your kind words and I agree, Katie is great! Neil
★★★★★ 1/5
GoogleI had a deeply frustrating experience with Central Estates while trying to sell and buy a home. From the start, they misrepresented the situation, Katie, who managed the entire process, lied about the seller having an offer when there were none. This kind of dishonesty is incredibly unprofessional and caused unnecessary stress throughout the transaction. Not only did they fail to communicate updates, but they also dragged out the process for far longer than needed. I felt completely in the dark at times and had to chase them for information. Based on my experience, I would strongly advise against using Central Estates for any property transactions. Their lack of transparency and professionalism is unacceptable.
RK · 26 November 2024
Agent replied · 10 December 2024
Dear RK M, thank you for your review, we are always keen to get feedback, good or bad so we can aim to improve our service. You comments are very serious and question the integrity of our staff, unfortunately we have not received any complaints or had any clients that have raised issues which are in line with your comments, so I do hope these comments are real, rather than another made up review from our competitors trying to tarnish our reputation? With this in mind, can I please ask you to email me at neil@central-estates.co.uk so I can look into these issues, then I will adjust our public response once I have dealt with any problems raised. Neil
★★★★★ 5/5
GoogleIt was my first time renting a property, thank you to central estate walthamstow. My agent Manaan Rafiq made the process very smooth, he was there every step of the way and very prompt with his responses. I would definitely recommend.
Ramla · 26 June 2024
Agent replied · 25 August 2024
Hi, thank you for giving us a 5 star review! Neil
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.