Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a really smooth moving experience with Central Walthamstow - can’t fault them! My agent was Harry who was a great communicator and always prompt to reply to queries - he maintained good email and phone contact so I felt supported throughout the process. No issues along the way, would definitely recommend. Thanks to Katie as well for initially showing me round the property and being super helpful. Cheers, Maddy.
Madeleine · 25 April 2024
Agent replied · 25 August 2024
Hi Maddy, I am glad you are happy and I agree, Katie and Harry really do make the extra effort. Kind Regards Neil
★★★★★ 5/5
GoogleAfter a poor experience with a more "hip" local agent we decided to go with Central. Difficult market conditions meant we needed an agent with the experience & expertise to make the most of all viewings (something the other agent didn't do). Central understood our position & promised only senior agents would manage our viewings, not only did they deliver on this promise we got 11 viewings in the first week, before our ad hit Rightmove! We received 2 offers & Central guided us through the process to what has just become a successful exchange of contracts. Huge thanks to Richard & his team!!
Dave · 6 June 2023
Agent replied · 28 May 2023
Thank you ever so much Dave for taking the time to review us. Neil and the team
★★★★★ 4/5
GoogleWe have been with Central Agency for almost three years and our experience has been quite alright. Two days ago, the property manager (Nancy Markou) came for an annual inspection and all I can say was that Nancy is a very positive and bubbly professional with an eye for a detail.
We had a lovely chat, and she also explained to us all the questions we have had for her. If you have an enquiries regarding the property you are renting certainly Nancy is the best person to help you with. We were very happy with her visit.
Vennie · 27 February 2023
Agent replied · 28 May 2023
Dear Vennie, thank you for taking the time to review us and a special thank you from Nancy for the kind words. Neil
★★★★★ 5/5
GoogleThank you Central Estates Walthamstow for your help with the purchase of my new home. My interactions with the Central team were professional, helpful and in particular during the initial search Richard took the time to assess my preferences and guided the property viewings accordingly.
Thank you to Shah, Dean and Katie for the smooth progression to completion!
N · 26 June 2024
Agent replied · 25 August 2024
Thank you!
★★★★★ 5/5
GoogleI'm immensely lucky to have Nancy Markou as my agent of my house. She is a star. Very helpful, kind, polite and always quick to solve issues in my rented house. I really appreciate her responsiveness and flexibility. She always goes above and beyond to solve any issues.
Thank you Nancy!!! You are irreplaceable!!!!
Central do never let her go!!!! For the first time you have such professional lady. Thank you very much.
Joanna · 19 July 2023
Agent replied · 1 October 2023
I agree, Nancy is irreplaceable! Neil
★★★★★ 5/5
GoogleI've recently moved into a rental property through Central Estates and found the service of the agency to be excellent from start to finish. Thanks to property manager, Nancy Markou, the process was smooth and supportive. I'm really enjoying living in such a lovely property. Thanks Central team.
E · 9 April 2026
Agent replied · 15 April 2026
Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
We’re delighted to hear that your move-in process went smoothly and that you’re enjoying your new home. Nancy will be especially pleased to hear your comments, and we’ll be sure to pass them on.
If there’s ever anything you need, please don’t hesitate to get in touch. Wishing you many happy moments in your new property!
Neil
★★★★★ 5/5
GoogleMartyne Hatton is the manager of the property I've been renting for the past year. If I could give her 1000 stars, I would. She's super communicative, responds in the blink of an eye, always follows up to make sure any maintenance issues are fixed properly and on time, advocates for me, and is a wonderful go-between between myself and the owner of the property. She handles communication between myself and the property owner with ease and never seems flustered. She's even managed works project that affected four flats on our block, and tbh, I hardly noticed the works were happening because she kept things running so smoothly. I'm moving out for reasons unrelated to the property itself (which is lovely!), and one of the saddest parts about it is that I won't get to work with Martyne anymore. If you're reading this and you're her boss, give her a raise. Seriously.
T · 29 November 2022
Agent replied · 28 May 2023
WOW! Thank you for taking the time to write the above review. I agree with everything you have said about Martyne, she is great, and we are lucky to have her in the team. Kind Regards Neil
★★★★★ 5/5
GoogleKatie from Central was brilliant when managing our purchase. As first time buyers, we weren’t really familiar with the process but Katie was really responsive to all our queries, explained what was going on, and kept us well informed through all the twists and turns. It really felt like she was on our side and doing all she could to get us to the finishing line. Thank you Katie!
Lucy · 14 April 2025
★★★★★ 5/5
GoogleManaan has been exceptionally helpful in finding us a new rental home. From arranging flat viewings to passing on our offer, getting the references and finally setting up the contract, he was always personable, honest, and efficient. He answered our queries promptly and professionally, which made this stressful time considerably less taxing. We would definitely recommend him and Central Estates!
Matthias · 29 March 2024
Agent replied · 25 August 2024
Hi Matthias, Its reassuring to hear that the lettings process is serving our clients well, and Manaan has taken care of you! Neil
★★★★★ 1/5
GoogleThis was the worst experience I’ve ever had with an estate agent.
My wife and I moved to Australia for a year and decided to rent our property out. Central seemed to be quite prominent around Walthamstow so we decided to go with them. What a mistake.Problem tenants were now residing in our beloved property being managed by a rogue Estate agent where communication is non existent.The tenant’s we’re having massive party’s every weekend and so much Damage was caused.Nancy,Kodie the Central staffs attitude was “We don’t care”
“You’re in Australia “This experience has caused us nothing but stress .
Don’t be fooled by all the Central signs you see around E17 this outfit just want your money for doing the bare minimum.
They had a job to do and they failed miserably on every level
Matthew · 31 August 2022
Agent replied · 28 May 2023
Dear Matthew, I am sorry to hear you are not happy with our service, I can assure you that we care very much about our landlords and tenants otherwise we wouldn’t have been in business locally for the past 30 years. We always appreciate feedback from our clients good or bad, this allows us to constantly aim to improve our service, however after reviewing the case I feel you words are unfair.
We completed all the necessary referencing checks including previous landlord reference which was provided and accepted by yourselves. It is frustrating that they tenants have gone on to be noisy, however this unforeseeable issue can only be managed as best as we can, we are limited on what we can do in this situation. We served notice to the tenant under your instruction and the tenants vacated in a timely manner. Check out was carried out and it was agreed by yourselves and tenant to make deductions for any damage caused. Obviously like any investment their can be pitfalls, but I feel we have tried our best with a difficult situation. We at Central wish you all the best in the future, Kind Regards Neil Director
★★★★★ 5/5
GoogleI use Central to rent my property out. They have guided me through the whole process and nothing at all has been any trouble. Manaan has looked after the rental process for me and took all the hassle away from me, his knowledge of the rental market and the area has been a godsend.
Martyne is my property manager and she has been brilliant. She is always on hand if I need her or have any questions/issues and always sorts things out for me quickly, I’d be lost without her.
I highly recommend them for any landlords looking to rent out their properties.
Pam · 31 August 2022
Agent replied · 28 May 2023
Dear Pam, thank you ever so much for your kind words, it means a lot! Neil
★★★★★ 5/5
GoogleWe recently moved into a rental with Central Estate agents in Walthamstow, we were really impressed with the service provided by Manaan, In a crazy London rental market we were able to find somewhere in a couple of weeks. Compared with other agencies we spoke to Manaan was much more professional and friendly. Thanks for your help finding somewhere!
Sophia · 29 March 2024
Agent replied · 28 April 2024
Hi Sophia, thank you for taking the time to review us. Glad you were happy with Manan’s service to you. Neil
★★★★★ 5/5
GoogleWe recently moved into a rental with Central Estate agents in Walthamstow, we were really impressed with the service provided by Manaan, In a crazy London rental market we were able to find somewhere in a couple of weeks. Compared with other agencies we spoke to Manaan was much more professional and friendly. Thanks for your help finding somewhere!
Sophie · 28 March 2024
Agent replied · 25 August 2024
Hi Sophia, thank you for taking the time to review us. Glad you were happy with Manan’s service to you. Neil
★★★★★ 5/5
GoogleWas a tenant with Central for two years. They were as good as it gets when it comes to helping out with any issues with the flat. If I called or emailed Nancy with an issue, it'd be sorted asap and without any stress. Would highly recommend them
Tom · 15 March 2026
Agent replied · 15 April 2026
Thank you for your kind review and for being with us over the past two years. We’re really pleased to hear that you had such a positive experience as a tenant. Nancy will be especially happy to know her responsiveness and support made things straightforward and stress-free for you, that’s exactly the standard we aim for. We truly appreciate your recommendation and wish you all the very best in your next home. Kind regards, Neil Ewen
★★★★★ 5/5
GoogleI recently bought my first flat in Walthamstow with Central.
Harry, Katie and the team have been great!
Communication was clear and timely, both with solicitors and with vendors. The whole process went smoothly from start to finish thanks to Central. Highly recommended.
Luca · 8 December 2025
★★★★★ 4/5
GoogleWe've just exchanged on a house purchased through Central, and they have been very helpful, communicative and supportive throughout the process.
We were looking for quite a long time and had a few interactions with Central on different properties, where the approach from some sales agents was blunt and on occasion plain rude (which is why this isn't 5*).
But from the time we got in touch about this house, Shah was very helpful and provided the info we needed to make this big decision. We were given clarity on the competitiveness of our offer and so were able to pitch our bid in the right way, and get the house.
Once the sale was agreed, Katie and the sales progression team were great. We had several setbacks (on our side) through this process and Katie managed the process fairly and transparently to help make sure this all kept moving and eventually went through.
Overall, a really positive experience once we found a sales agent we got on with, and in the difficult job of closing out the sale Central were spot on.
Nick · 2 July 2022
Agent replied · 28 May 2023
Hi Nick, thank you for taking the time to review our services. We have taken all what you have written on board and we really appreciate the time that you have taken to give us the feedback. Neil
★★★★★ 5/5
GoogleCentral Estates has been very helpful and responsive.
Nancy Markou, in particular, has been a great help and answered any queries we had in a courteous and efficient manner. Moreover, she went above and beyond to accommodate our requests and providing assistance whenever there was something urgent. It is truly a pleasure to work with someone as approachable and friendly as her.
Would recommend this company if you're looking for a property in the area.
Kevin · 29 December 2022
Agent replied · 28 May 2023
Hi Kevin, thank you for you kind review. Neil
★★★★★ 5/5
GoogleManaan was very helpful, professional and pro-active - highly recommend.
Tessa · 8 December 2025
Agent replied · 29 December 2025
Hi Tessa, Thank you for taking the time to give us a 5 star review! Neil
★★★★★ 5/5
GoogleThe team at Central did an amazing job at helping us sell our property last year. Central was recommended to us by some of our neighbours and they didn't disappoint. A big thank you to James and Katie who actively worked on the sale but also to everyone else involved at the different stages of the process. They were all very knowlegeable and always very pleasant to deal with. We highly recommend Central to anyone looking to sell.
Alice · 28 May 2022
Agent replied · 28 May 2023
Dear Alice, thank you taking the time to write the your 5 star review. It means slot to the team. Neil
★★★★★ 1/5
GoogleMikhael Brown booked a viewing for me but it was extremely poorly organised and noone turned up to let me in. Mikhael was progressively combative and rude in 5 follow up emails where he stated I must have gone to the wrong address. Very unprofessional, and took no ownership of the situation, and clearly has no empathy or basic customer service skills. Avoid.
J · 17 September 2023
Agent replied · 1 October 2023
Hi, I am sorry to hear that you have had a bad experience. I have tried to search your surname on our system but cant seem to find your details? Although we deal with over two hundred appointments per week we endeavour to do our best on each viewing, but obviously in this case something must have gone wrong. Please contact me at neil@central-estates.co.uk and I will look into this appointment and see if I can help. Kind Regards Neil
★★★★★ 5/5
GoogleGreat service, prompt communication & my purchase was very smooth.
I dealt with Central as they were the agents of the property I was buying. It was great working with Paige during the offer process and later Dean once my offer had been been accepted. Dean was very responsive to all my queries and responded very promptly. The sale was a smooth process. I would recommend Central Estates.
S · 7 April 2023
Agent replied · 28 May 2023
Hi, thank you for taking the time to give us a 5 star review! Neil
★★★★★ 5/5
GoogleSuch an amazing experience renting with Manaan’s help. His service is exceptional and beyond words. His communication throughout has been nothing but amazing and couldn’t recommend him enough. His proactive approach has made this experience seamless and reassuring. Thank you very much and wishing you all the very best in your career Manaan.
İzel · 15 December 2025
Agent replied · 29 December 2025
Thank you so much for your kind words! We’re delighted to hear you had such a positive experience with Manaan. His proactive approach and clear communication truly make a difference. We’ll be sure to pass on your lovely feedback and wish you all the best as well. Neil
★★★★★ 5/5
GoogleWe cannot thank Central Estate Agents E17 enough. We have relocated to East London and they have been absolutely brilliant helping us to find a house to rent. We can’t thank Kodie enough for showing us our perfect place to rent and for always being professional, efficient, so helpful and really easy to talk to.
Manaan has also been absolutely fantastic; he is completely professional, helpful, reassuring and does anything to help and move the process forward quickly.
Central have communicated everything with us so clearly, have given us regular updates and have made the process of finding somewhere to live so easy.
They have by far been the best estate agents we have dealt with, right from booking viewings through to getting the keys!
Thank you Central, with a special thanks to Manaan, Kodie and Matt.PositiveResponsiveness, Professionalism
Ryan · 26 August 2021
Agent replied · 28 May 2023
Dear Ryan, Thank you ever so much for taking the time to review us. Merry Christmas. Neil
★★★★★ 5/5
GoogleCentral Estates helped us find our new family home in Walthamstow and have been excellent, helpful and patient with us through the entire journey.
Huge thanks to Katie, who has been so patient and determined to help us go through the process quickly and smoothly, and Katie also helped us tackle a number of hurdles along the way. Big thanks as well to Matt and Rich who accommodated us through a number of viewings until we finally found our house, as well as Dean who helped us through the process as well!PositiveProfessionalism
Darren · 26 August 2021
Agent replied · 28 May 2023
Hi Darren, thank you for your review, we all here at Central wich you the very best in your new home. Neil
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