5/5
Manaan found me and my wife a flat after we looked with a lot of other agency. He always keep us updated and helped us through the paperwork
Agent replied · 28 May 2023
Hi Amil, Thank you for your feedback. Neil
Trusted Agent profile · London
★★★★★
499 reviews across 1 platform
179 Hoe Street, London, E17 3AP
Central Estate Agents's office in London, at 179 Hoe Street, is rated 4.4 out of 5 across 499 reviews on 1 platform, including 499 Google reviews rated 4.4.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Manaan found me and my wife a flat after we looked with a lot of other agency. He always keep us updated and helped us through the paperwork
Hi Amil, Thank you for your feedback. Neil
4/5
We bought our house via Central and they were very professional, friendly and helpful throughout the process. I would recommend them.
Thank you for your review. Neil
5/5
I bought my house in 2004 with Central, they managed it for me and just sold it. The whole team has always been very professional, friendly and supportive. Nothing is too much trouble for them. During the sale process, I received regular updates and advices. I felt in good hands all these years.
5/5
We recently used Matt at Central to find a property and had a pleasant experience, everything went through quick and was hassle free. I would definitely recommend this agent.
Dear Josh, thank you for feedback, I am glad you appreciate Matt's hard work, I know we do. Neil
5/5
Great and carrying service overall. Honest real estate agent is a must for first time buyers and Rich has delivered on that promise fully!
Dear Jakub, Rich has asked me to say a BIG thank you. Neil
5/5
A team who work exceptionally well together and with us as clients. They were timely and supportive. We originally bought our flat with them and sold it with them too. We have recommended Central to friends and family - all have been impressed with their professionalism and straigh-forward approach. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Professional and friendly service. The letting process was dealt with from A to Z in the most rigorous manner for all parties involved. Manaan and his colleagues are very eficient and fast in dealing with queries... Would definately recommend! Mauro - Landlord
5/5
Great service and a pleasure to work with Manaan, he was excellent help when searching for a property.
Thank you Ellie for your review. Neil
5/5
Matthew helped me and my friends find a flat to rent. Everyone at Central were great and we would highly recommend their services.
Hi Romina, we really appreciate your feedback, we are very lucky to have Matt working for Central. Neil
5/5
I didn't rent through Central Estates (just had a viewing of one property), but the letting agent (Manaan Rafiq) was incredibly helpful, professional, and communicative. They also have some beautiful properties to let!
5/5
Central worked diligently to progress a challenging sale. They were responsive and worked across all parties to reach a resolution as soon as possible.
Thank you ever so much for your kind words. Neil
5/5
Excellent service and communication throughout. Would highly recommend.
Thank you Faren, kind of you to take the time to give us a 5 star review. Neil
5/5
Friendly and professional. The team helped me the whole way through the process of buying my flat in Walthamstow.
Hi Dominic, thank you for your review. We wish you the best of luck in your new home. Neil
1/5
Central Estates are the worst letting agent I have ever dealt with. They take your money and do nothing for it. They take weeks to reply to emails, if at all. They don't check properties properly after being vacated. Working with them was stressful and ultimately cost us money in having to repair damage to our flat.
5/5
They handled the sale of our flat in an very professional way. They truly made the process a lot easier for us.
Dear Andrea, we wish you the best in the future and thank you for your kind words. Neil
5/5
Brilliant service, rented my properties without any issues and always kept me informed of any problems. The management is very professional and would truly recommend them. There are a lot of estate agents out there that promise this and that but fail to deliver but this firm has kept its promise. Well done keep it up.
5/5
Great estate agents - professional and continuous communication throughout the entire process of buying our first home. Cannot recommend enough!
Dear Kasia, we are so happy that you are happy with our service. We wish you all of the best for the future in your new home. Neil
4/5
We've always found Central very friendly and helpful; Nancy in particular has been a pleasure to speak with, and we look forward to continuing to work with the team in the future.
5/5
Very helpful staff and great customer service
Dear Eren, thank you ever so much for your review.
1/5
They are terrible bullies, and for some ungodly reason manage to know less about the mortgage business than a first-time buyer.
Hi, Nic J We take these matters very seriously, unfortunately , we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact Neil Ewen immediately at neil@central-estates.co.uk so that we can resolve this issue immediately.”
5/5
I rented through Matthew Haywood at central. We had good service and found our place with no stress. Thanks
Dear Constantin, Thank you for your feedback. Matthew is an invaluable member of the lettings team and we are lucky to have him. Kindest Regards Neil
1/5
Ignored vendor instructions to not get buyer to conduct searches and survey costing us £100s. Avoid.
Dear Rod, according to our records we dealt with you in 2006 and since then we have had no contact with you? I have not received any complaint either? We take our clients feedback very seriously as we are an independently run business, so I would appreciate it if you could contact me to discuss any issues that you may have had, either by email, neil@central-estates.co.uk or 0208 520 0033. Kindest regards Neil
5/5
Thank you to all of the staff at central estate agents for a really enjoyable work experience. Max
Well done Max, hope you enjoyed the two weeks with us. Neil
5/5
Matthew helped me find a nice house in Walthamstow. We would recommend central estates to our friends.
We all here at Central thank you for your kind review. Neil
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Central Estate Agents's London office has 499 reviews across 1 platform: 499 on Google.
Central Estate Agents Walthamstow is rated 4.4 out of 5 across all 499 reviews, and 4.4 out of 5 on Google from 499 reviews.
Central Estate Agents Walthamstow, 179 Hoe Street, London, E17 3AP.