Trusted Agent profile · London
★★★★★
304 reviews across 3 platforms
438 Hertford Road, London, N9 8AB
Part of Castles Estate Agency, see every office.
Castles Estate Agency's office in London, at 438 Hertford Road, is rated 4.6 out of 5 across 304 reviews on three platforms, including 301 Google reviews rated 4.6.
301
Reviews on Google
This office
2
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI have just sold a portfolio of almost 50 properties including two via Castles. They were one of the two best agents that I used in all my sales. Super communication. Solution focused problem resolvers and very hard working. Very professional. Highly recommended.
5/5
GoogleThese guys made the whole process of selling our house really easy, and they even went above and beyond in helping out, so I'd totally recommend them without hesitation!
4/5
GoogleFrom start to finish Stuart and his colleagues were professional, and guided us through the process. No question was too small to ask and they always got back to us on time. I would use Castles again.
1/5
GoogleDaylight robbery going on in this place make sure you don’t pay a penny upfront or in the name of “holding deposit”specially when you’re renting not recommended
5/5
GoogleI wish to express my profound gratitude to Portia and Sertac for their show of maturity and professionalism assisting me to secure my new flat.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMikael & Stuart at Castles were both incredibly professional, very helpful and assisted in making the purchase as smooth as possible. We are very delighted with our first property and would recommend using Castles again. Mr & Mrs A
1/5
GoogleUseless. Apparently "sold" my property then just strung me along for months using every excuse in the book until I lost patience, sacked them and used another nearby agent who quickly sold the property and ensured a speedy completion.
5/5
GoogleI would have no hesitation in recommending Alex at Castles Edmonton. He was very professional and efficient and found me a nice family to rent my property within a couple of weeks, achieving the rent I was hoping for.
5/5
GoogleBrilliant service from Stuart. Very professional service, efficient and he always go the extra mile to help from start to finish. The team are very friendly and polite. Highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleBooked a viewing with Sertac from the lettings team , he was extremely helpful, polite and answered all the questions I had .
4/5
GoogleVery efficient and effective. They had a clear sales strategy which resulted in a sale above asking price. Communicated well and guided us through a sale forced by a family death. Thanks to all at castles.
5/5
GoogleI recently rented a property from Castles with friends. We were extremely pleased with the service provided by Craig Tiller of the Lettings department. He helped us every step of the way. Very professional and supportive.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent and efficient service from start to finish, super friendly staff who made the whole process of securing a place stress free. Responsive and attentive, thanks for everything!PositiveProfessionalism
5/5
GoogleI have been dealing with Farid who is courteous, professional and attentive. I highly recommend the team at Castles Edmonton.
5/5
GoogleExcellent customer service from Gentian Morina. He is honest and very experienced sales person. That’s why I give him 5star. Weldon Gentian Morina. Thank you.PositiveResponsiveness, Quality, Professionalism
5/5
GooglePrompt and effective communication and advice provided by the lettings department in managing my rental flat. Really pleased with the excellent and pleasant service!PositiveResponsiveness, Professionalism
1/5
GoogleReally bad manners at the first call asking for availability of a house, can not imagine how is the service with the tenants.. only recommended in case of emergency or nuclear attack
5/5
GoogleRating only, no written review.
4/5
GoogleSome communication issues and hiccups initially using them to view some properties, but once the manager Stuart got involved the service and comms improved greatly.NegativeProfessionalism
5/5
GoogleFantastic letting agency. Friendly team, positive attitude and quick on their feet. Their office administrator needs a promotion, she is absolutely fantastic!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI let out a property with Castles and the whole team were fantastic. Enzo and Sertac managed the letting and found me great tenants really fast. Would recommend to everyone.
5/5
GoogleI let out a property with Castles and the whole team were fantastic. Enzo and Sertac managed the letting and found me great tenants really fast. Would recommend to everyone.
5/5
GoogleI’ve had a great experience with Castles. Anytime I’ve had a question or concern Lorenzo has got back to me within minutes. Couldn’t have asked for more! Thank you :)
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Tell us what you need and we'll put you in touch. Castles Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
