Trusted Agent profile · London

Castles Estate Agency London reviews

5.0

★★★★★ Excellent

301 reviews across 2 platforms

12 Topsfield Parade Crouch End, London, N8 8PR

Part of Castles Estate Agency, see every office.

Castles Estate Agency's office in London, at 12 Topsfield Parade Crouch End, is rated 5.0 out of 5 across 301 reviews on two platforms, including 299 Google reviews rated 5.0.

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5.0 / 5

299

Reviews on Google

This office

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5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have known Sandro and the team at Castles for over fifteen years, during which time they sucessfully negotiated purchases for friends of mine, so they were the go-to choice when it came to putting my own flat for sale. To my amazement Sandro managed to secure an offer from the first viewer in what is widely considered a stagnant market, thanks to his perfect understanding of the area and his skill at matching potential buyer to property. Despite the chain having run into difficulty over legal technicalities, the sale was completed with no drop in price in just over four months - I would have no hesitation in recommending Castles if you are thinking of selling in Crouch End.

Christina · 28 July 2019

5/5

Google

From the moment I met Colin for a valuation to then meeting Abraham I felt that the Castles team were frank in their approach to my sale and instantly created a level of trust through a friendly, honest, professional and knowledgable process. I would thoroughly recommend Castles to anyone buying or selling in Crouch End due to the fact that Abraham and his team have a level of knowledge of the property market in Crouch End and the surrounding area that is second to none.

Debbie · 28 July 2019

5/5

Google

We received really top quality service from Abraham and the team at Castles throughout our recent property search. Abraham’s local knowledge is second to none and he managed on several occasions to find us brilliant properties both on and off-market. He clearly understood what we were looking for and tailored his search accordingly which saved us lots of time and in the end resulted in a great purchase which we are in the process of completing on. He is discreet, professional and patient, maintaining a calm disposition at all times. Also has an impeccable understanding of conveyancing matters which was greatly welcomed during the process. We highly recommend that you contact Abraham and his team for your move.

William · 28 July 2019

5/5

Google

We recently used Castles to sell our flat in Crouch End. We chose them because they clearly had a lot of knowledge of the immediate area (lots of Castles signs nearby), and we were impressed with Sandro when he came to do the valuation - as well as extensive local knowledge he had good ideas about strategy, and just seemed like a nice person to deal with. Sandro took care of the sale and was very professional, personable, and reliable, and quick and clear in responding to questions. We felt that it was not just 'another sale' to him but that he was trying his utmost to get the best deal possible for us while being fair to all parties. We had total confidence in him and were sure he would get a good price for our property - which he did. He was a pleasure to deal with, as were Abraham and Colin too at the Crouch End office. I would be very happy to use Castles Crouch End again.

David · 14 October 2022

Agent replied · 21 March 2024

Thank you David for your positive review, Sandro is grateful and enjoyed working as your agent. The Crouch End Team have a wealth of knowledge and experience between them, having worked together for over 20 years and will always strive to provide the best service possible. We wish you all the best for the future. Team Crouch End

5/5

Google

I had a transaction with Castles, represented primarily by Sandro, and supported by Colin and Abraham. Great, collaborative team, and really represented the business very solidly. Sandro consistently understood my needs, ensured they were met appropriately, and was always able to bring stakeholders together in a very productive manner. The transaction went on for much longer than we intended, but the Castles team kept ALL stakeholders together, managed the prioritization very much with each stakeholder, and represented ALL parties very fairly. Definitely a highly recommended real estate business - hope to be able to do more transactions with them Thank you team.

Segun · 14 September 2022

Agent replied · 21 March 2024

Thank you Segun for your positive review and acknowledging Sandro's commitment. It was a challenging process but very pleased matters were satisfactorily concluded. We wish you the very best and look forward to working with you again. Team Crouch End

5/5

Google

We worked with Abraham on the purchase of an off-market property in Crouch End. I can wholeheartedly and unconditionally recommend him for his dedication, his unparalleled knowledge of the local area, and his outstanding tenacity. Without him, I doubt we would have been able to get the purchase over the line. If we ever sell the property he will be top of our list of people to call! Thank You.PositiveResponsiveness, Quality, Professionalism

Richard · 21 June 2021

5/5

Google

Had a fantastic experience with Castles buying my property. Would recommend. Special shout out to Colin!

Sophie · 22 December 2023

Agent replied · 21 March 2024

Dear Sophie Thank you for sharing your recent experience. Colin and the team have thoroughly enjoyed assisting you with your move and wish you all the best in your new home. Stay in touch. Team Crouch End

5/5

Google

Abraham was very helpful in helping us find our next home. He's always responsive, friendly and above all else, straight talking. What all buyers and sellers of property want is clarity of communication and to know they are making good decisions when it comes to buying or selling their home. Abraham and the team help do exactly that, all with that local Crouch End touch!PositiveProfessionalism

Shaun · 21 June 2022

5/5

Google

Having previously bought a property through Castles, we returned for the recent sale of our home - choosing them out of four agencies that gave valuations - and they also ended up managing the purchase of our new home at the same time. Sandro was unfailingly warm, approachable and down to earth, whilst demonstrating professionalism, dedication and tenacity through thick and thin. He was a great communicator between all parties and managed to make us feel that he always had our backs, achieving good deals in a difficult market. A very positive experience and we would highly recommend them.

C · 6 March 2018

5/5

Google

Just a quick update on this review as Castles have just helped us sell our property. I just would not use anyone else other than Castles. Colin, Sandro and Abraham are exceptional. If you want to make buying or selling as simple as possible and want an agent that works for you use Castles. “We have used Castles in Crouch End for a number of years and for literally all the services they offer. They are hugely professional and great to deal to with while navigating through selling and purchasing property. To be put it simply, they always have the nicest properties on their books in Crouch End.”

Lucia · 29 July 2022

Agent replied · 21 March 2024

Thank you Lucia. It's always a pleasure working with you and the family. Team Crouch End

5/5

Google

We have bought, sold and rented property out through Castles Estate Agents in Crouch End for many years. We always return to them because their service is exemplary. What sets them apart is that they really listen to what we want and always go the extra mile to help us find it. They are always on hand to guide and support throughout the process, and their knowledge of the area is second to none. We have recently exchanged on another move with Castles and could not be happier or more grateful to Abraham, Sandro and Colin at the Crouch End branch. We cannot recommend them highly enough. Andy and Dido .

Dido · 29 July 2022

Agent replied · 21 March 2024

Dear Dido, thank you. The Crouch End team are grateful for your comments and are always delighted in assisting you. They always enjoy all interactions with you. Wishing you all the best as always. Team Crouch End

5/5

Google

Overall a great, speedy experience. We were clients of Abraham from the beginning of the process and were very impressed with his demeanour and professional standards. We had previously lost out on other properties, with other estate agents through an unfortunate series of events. Abraham managed our disappointment well and actually listened to our time/cost concerns. He kept us informed from day 1 and didn't shy away from finding timely answer to any questions/queries we had relating to other parties within the 'chain'. We would absolutely recommend using Abraham & Castles Crouch End and are delighted with the purchase of our new home.

Aaron · 29 July 2022

Agent replied · 21 March 2024

Dear Aaron Thank you for sharing your recent positive experience, Abraham is appreciative and is pleased that he was able to source you the right home. We look forward to hearing from you in the future, as and when required. Wishing you both all the best in your new home. Team Crouch End

5/5

Google

I recently sold my property in Crouch End using Castles. Throughout the process every person I dealt with at the office was friendly, helpful and extremely competent. Abraham acted as my agent and was/is an absolute superstar. He's extremely knowledgeable, personable and worked really hard to get the right market price for the property and to get the deal over the line. I simply don't understand why anyone selling a property in Crouch end would use anyone but Abraham & Castles

Andrew · 29 July 2022

Agent replied · 21 March 2024

Dear Andrew Thank you for your comments, it's truly appreciated. We thank you for your faith and trust in Abraham and the team. Wishing you all the best for the future. Team Crouch End.

5/5

Google

Honesty, Integrity and Expertise: the benchmark for the Estate Agent Profession. We recently sold our property with Castle's Estate Agents. Both Abraham and Sandro were involved in our sale. The questions Abraham posed when first looking around our property showed a level of acumen and insight that immediately differentiated him from others in his profession. He and Sandro are consummate professionals who act with honesty and integrity. I've not previously had this experience with estate agents and they have well and truly transformed my perspective. A heart-felt thank-you to both of them for their hard work and expertise in navigating this sale, Charlie

Charlie · 30 July 2017

5/5

Google

We first contacted Castles along with two other agents in 2012. After the first meeting our inclination was to go with Castles. This was cemented when we needed some historical valuations on the property and Abraham was the only agent who went to the trouble of helping with this information. Not able to proceed with the sale between 2012 - 2016, we asked Castles for recommendations for professionals and trades people and other general advice. Again, without any guarantee that they would eventually receive our business they were happy to help. Once on the market the sale took just under a year, with two near exchanges failing at the eleventh hour due to issues beyond our and Castles control. Abraham very professionally handled our (and his) disappointment and quickly got us back on track. Finally, He was able to solve the inevitable last minute hassles before exchange and completion. So all in all we were extremely pleased with Abraham and the Castles team and would recommend them without hesitation. A&S

Andy · 30 July 2017

5/5

Google

We have sold two properties with Abraham and there's no one else we would trust for the job. He is always available, responsive, and understands the market inside out. Castles are all about reputation and long-term trust among both buyers and sellers (a rarity with estate agents in my opinion!).

Sophie · 26 August 2024

Agent replied · 24 August 2024

Dear Sophie Thank you for posting your positive feedback, Abraham and the team are very appreciative. I know Abraham thoroughly enjoys working you, especially as you both share similar attributes. We are here for you to call upon whenever required. Wishing you and the family all the very for the future. Team Crouch End

5/5

Google

Abraham and the Castles team were terrific to work with on the sale of my house and the purchase of another. They are knowledgeable, professional and, importantly, friendly. They were attentive to our needs, provided local insight and acumen and explained the process clearly. When problems arose, Abraham and team provided valuable solutions but never at the expense of their professionalism. I very much appreciated working with the Castles Crouch End team and would highly recommend them.

Darren · 28 July 2019

5/5

Google

I had tried to sell my flat through another agent in Crouch End. They pushed me to take a very low offer clearly just to get the sale. I didn't feel like a valued client at all. I withdrew the flat and re-marketed with Castles. The difference in service was night and day. Sandro, Abraham and Colin always responded quickly and their advice was solid. They also treated me like a human being and not like just another commission. And at the end of the day they achieved substantially more on the other offer. So I would highly recommend them as the agent of choice in Crouch End. A lovely team that provides service second to none.PositiveResponsiveness, Quality, Professionalism, Value

Linda · 21 June 2022

Agent replied · 20 June 2024

Thank you Linda for posting your positive feedback. The team at Crouch End were pleased they were able to deliver for you and thank you for your instructions. Wishing you all the best for the future. Team Crouch End

5/5

Google

Before putting my house on the market I did extensive research into estate agent's statistics and asked for recommendations. The name Abraham Rawat is on everyone's lips! House sales are all about chemistry and matching the right purchaser and vendor to ensure a successful sale. From the moment I met him, it was obvious that the reputation was deserved. I have not been disappointed. Moving is known to be one of the most stressful life events- Abraham has really taken the stress out of it. He anticipates problems and sorts them quickly. His communication is fabulous, its key to keep everyone in the loop to keep the sale on track. From the word go he took a personal interest in the property, getting to know it and showing it himself. I cant recommend him highly enough

Caroline · 30 July 2016

5/5

Google

Abraham was integral to helping us find our dream home in Crouch End. The entire process has been seamless with great communication, support and expert knowledge. Thank you so much!

Sophia · 29 July 2022

Agent replied · 21 March 2024

Thank you Sophia for sharing your positive experience, Abraham is appreciative and I know he thoroughly enjoyed helping you. Welcome to Crouch End and we wish you all the best in your new home. Team Crouch End

5/5

Google

Abraham and the Castles team were terrific to work with on the sale of my house and the purchase of another. They are knowledgeable, professional and, importantly, friendly. They were attentive to our needs, provided local insight and acumen and explained the process clearly. When problems arose, Abraham and team provided valuable solutions but never at the expense of their professionalism. I very much appreciated working with the Castles Crouch End team and would highly recommend them.

Darren · 26 August 2017

5/5

Google

I have no hesitation in 100% recommending Abraham and his team at Castles Crouch End. In a very difficult market, Abraham found us a buyer within weeks and found us our perfect home almost immediately on us explaining our requirements. Abraham was always on hand and communication was fantastic throughout the process. The Castles team really know their market and unlike other local agents who make false promises, Abraham and his team really deliver.

Caroline · 28 July 2019

5/5

Google

Abraham provided us with an excellent service, always efficient and attentive to our needs. He guided us through all the stages (procedural and psychological) of the sale, being firm when necessary and proving a real professional's perspective on events, which is exactly what you want in such a context. We are most grateful to him.

David · 15 March 2024

Agent replied · 21 March 2024

Dear David Thank you for sharing your recent positive review. Abraham has enjoyed working with you both and appreciates your faith in him. We are here to assist whenever required. Wishing you all the best in your new home. Team Crouch End

5/5

Google

Great experience working with Abraham - responsive, easy to work with and highly knowledgeable of the local area. He made the process easy from start to finish and we were very pleased with the outcome. 5/5

Tom · 17 January 2025

Agent replied · 23 January 2025

Thank you Tom for sharing your positive feedback. Abraham has thoroughly enjoyed working with you both and is so pleased he was able to successfully conclude matters for you both. Wishing you the very best. Team Crouch End

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