Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic team!! Alisan, Josh and the whole staff did a great job to support my partner and I through the purchasing process. They were always available to address any questions or concerns and we had a great customer experience. We strongly recommend them!
Idriss · 1 May 2023
Agent replied · 30 July 2023
Idriss!
Thank you for your outstanding review! We are delighted to hear that our entire team did an excellent job supporting you and your partner throughout the purchasing process. We made it a priority to be readily available to address any questions or concerns you had, and we are thrilled that you had a great customer experience. Your strong recommendation is highly appreciated. Should you or anyone you know require our assistance in the future, please don't hesitate to contact us. We remain dedicated to providing exceptional service.
Warm regards,
Josh Newton
Branch Manager
★★★★★ 5/5
GoogleThroughout my dealings with David the manager. He was friendly and very helpful. He offered useful insights which assisted our approach in our property transaction. David was also very good at keeping me regularly updated. I had limited dealings with his staff although I found them friendly and helpful too.
Andre · 9 December 2017
★★★★★ 5/5
GoogleGreat experience with Kirstin. She has the exceptional communication skills, informed us throughout the process. Very attentive and supportive. I have communicated with many letting agents and felt the urge to praise Kirstin. 🌸 Thank you. …
Didem · 2 September 2023
Agent replied · 30 September 2023
Thank you for taking the time to share your wonderful experience with Kirstin and our team. We are thrilled to hear your positive feedback and appreciate your kind words.
Kirstin is indeed an exceptional member of our team, and we are delighted that you found her communication skills to be outstanding. Keeping clients informed and engaged throughout the process is a top priority for us, and we're glad Kirstin met and exceeded your expectations in this regard.
Your kind words about Kirstin being attentive and supportive are truly heartwarming. We believe in providing personalised and attentive service to every client, and it's fantastic to hear that Kirstin's efforts made a significant impact on your experience.
We appreciate your heartfelt praise for Kirstin, and we will make sure to pass on your kind words to her. Your feedback motivates us to continue providing excellent service to all our clients.
Thank you once again for choosing us for your letting needs, and if you ever require assistance in the future or have any questions, please do not hesitate to reach out. We are here to help.
Warm regards,
Josh Newton
Branch Manager
Castles Hackney
★★★★★ 5/5
GoogleSandro and David did an excellent job selling my flat. They were professional and provided excellent client care throughout the process.
Oliver · 27 July 2024
Agent replied · 26 August 2024
Hello Oliver,
Thank you for giving us the opportunity to sell your beautiful property. It has been a pleasure working with you throughout this process. Here at Castles, we take pride in delivering exceptional service to all our clients, ensuring we provide bespoke packages tailored to each vendor, allowing us to achieve the best possible price that the market allows.
Once again, thank you for choosing Castles. We wish you all the best for the future.
Kind regards,
Sandro Pappalardo
Branch Manager
Castles Estate Agents - Hackney
★★★★★ 5/5
GoogleEla and David were fantastic in support me to get the property I wanted, including troubleshooting and maintaining clear communications with the seller. Always made themselves available for a quick chat.
Charlie · 30 July 2022
★★★★★ 5/5
GoogleJosh and David were very easy to communicate with at various stages of our purchase. Always available, flexible and willing to help with pushing things along making our life easier.
Craig · 30 July 2022
★★★★★ 5/5
GoogleDavid and his team provided a good professional service and responded to all communication quickly. The property was listed quickly, they visited a number of times to respond to purchasers questions and they helped my tenant to find a new property. Thank you.
Tim · 11 August 2017
★★★★★ 5/5
GoogleGreat service from David and his team from beginning to end. Efficient, helpful and knowledgeable. Achieved a fantastic selling price for my flat and kept me in the loop throughout the whole process. Would definitely recommend them. Thank you.
Fusun · 16 January 2020
★★★★★ 5/5
GoogleExcellent service and a very professional estate agent. Jay and Max were both very helpful and still are even though we have moved into our new property. Highly recommend anyone Castle Estate agent, whether your buying or renting.
Montrelle · 10 November 2019
★★★★★ 5/5
GoogleSandro, Riana and the whole team were very efficient and proactive in getting the deal agreed and then over the line. Would definitely recommend!
Rafi · 17 December 2023
Agent replied · 31 December 2023
Hello Rafi, thank you for your kind words and for the review, its nice to hear that you were impressed with our team especially Riana.
Kind regards
Sandro Pappalardo
Branch Manager
★★★★★ 5/5
GoogleFantastic service, total honesty and support from the initial viewing right through to exchange and completion. Josh and David were patient and at the end of a phone at all times for us, cannot thank or recommend them enough!
Rob · 9 December 2018
★★★★★ 1/5
GoogleI drove an hour to see the house. Only 5 minutes left for the appointment when a guy called me and said they wanted to cancel.
Dung · 13 April 2025
★★★★★ 5/5
FacebookMR DAVID BROWN HAS REALLY HELPED ME IN TRADING AND MAKING A LOT OF MONEY FOR THE SUPPORT OF MY BUSINESS, I RECOMMEND HIM TO EVERY ONE IN THIS PAGE TO ALSO GET ADVISE FROM HIM ON HOW TO MAKE MONEY ON FOREX TRADING.I don't believe in luck, I believe in trust and understanding, I've been with Mr DAVID BROWN for some years and I've made good amount of money with his simple strategies of trading. Meeting with him has been the best experience that hashappened to me in this past few months and I'm expecting yet another payment from the broker. Scammers are everywhere but to find a reliable trader like Mr DAVID BROWN is not an easy task and my advice for you all is to come over andjoin him, i now earn $7900 weekly contact him directly on hisEmail on DAVIDBROWNFOREXTRADER@GMAIL.COMWhatsApp Number : +13257350931"Success doesn’t come to you, You go to it... I’m not the one to call you to invest and have a bright financial situation. If you know what’s right, you’re supposed to contact him now and start trading ASAP
ITz · 25 November 2020
★★★★★ 5/5
GoogleA fantastic company where all staff provide excellent customer service. The branch manager, David is a pleasure to deal with. With his friendly and knowledgeable approach him and his team provide and excellent service. I would highly recommend :)
Morgan · 9 December 2016
★★★★★ 5/5
GoogleJosh at castles was great. Really got what I was looking for and found us a great flat. Super happy with our purchase. He really helped drive the process through. I would definitely recommend him especially as hes the only agent ive ever met that is actually proactive and helpful.
Pascoe · 13 January 2019
Agent replied
Pascoe,
Josh is a credit to Castles and we wish you all the best in the new home.
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleJosh at castles was great. Really got what I was looking for and found us a great flat. Super happy with our purchase. He really helped drive the process through. I would definitely recommend him especially as hes the only agent ive ever met that is actually proactive and helpful.
Pasc · 1 January 2019
Agent replied · 31 December 2023
Pascoe,
Josh is a credit to Castles and we wish you all the best in the new home.
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleGreat guys, honest, trustworthy and straightforward. None of the BS associated with most other agents around here. Got us a great price for our flat and worked patiently with us whilst we navigated through a complicated sale. Highly recommend.PositiveProfessionalism
George · 27 August 2021
Agent replied
George,
Thank you and good luck to you both in the new home.
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleVery professional, friendly and supportive service. David, Max and Josh understood the market for our property well and the different clients positions to negotiate and agree our on-going purchase smoothly. Nothing has ever been too much trouble! Thanks
Dario · 22 April 2021
Agent replied
Dario,
it was a pleasure working with you and the Hana and we hope you will love the new property once all the works are complete. Please let us know when it all is finished as we would really like to see how you have transformed it. If you ever need any advice you know where we are and speak soon no doubt.
regards
David Sipple
Manager
★★★★★ 5/5
GoogleKnowledgable, diligent and focused estate agency. Stand out as offering a higher standard of service and attention than many other agencies in Hackney. A positive experience from start to finish. Would like to work with Max again in the future. Highly recommend.
Joe · 29 October 2019
Agent replied · 28 October 2023
Alex,
Congratulations on the new home and it was a pleasure working with you.
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleKnowledgable, diligent and focused estate agency. Stand out as offering a higher standard of service and attention than many other agencies in Hackney. A positive experience from start to finish. Would like to work with Max again in the future. Highly recommend.
Alex · 10 October 2019
Agent replied
Alex,
Congratulations on the new home and it was a pleasure working with you.
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleMax was full of calming reassurance during a particularly long and drawn out property purchase this year. Always gave updates when required and returned calls/emails quickly.
Simon · 29 October 2018
★★★★★ 5/5
GoogleThey give estate agents a good name. I would recommend them to anyone and everyone!
Max and Josh were especially great.
Anie · 29 October 2020
★★★★★ 5/5
GoogleFriendly, professional team with good local knowledge. Thank you for helping us through our sale and going the extra mile. Highly recommended, cheers guys!
Wei · 14 July 2021
Agent replied
Hi Wei,
it was a pleasure working with you both and we want to wish you good luck with the onwards move.
Regards
David Sipple
Manager
★★★★★ 5/5
GoogleGreat team to work with. Liaised mainly with David and Max (briefly with Josh) who made the entire process simple and pain free. They're friendly yet professional, always kept me informed and offered advice where needed. Impressive from the start and extremely passionate to get the job done compared to other agents. Couldn't have had a better experience and highly recommend them.
Yasin · 11 August 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
