Trusted Agent profile
Verified
★★★★★
124 reviews across 3 platforms
212 St Ann's Hill, London SW18 2RU
Part of Castle Estates, see every office.
Castle Estates's London office at 212 St Ann's Hill is rated 4.8 out of 5 across 124 reviews on three platforms, including 108 Google reviews rated 4.8. The 15 Facebook count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Trusted Agent 2026 results for Castle Estates. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleJosh is exceptional. He was extremely proactive and reactive throughout the sale process for our flat in Clapton. I don't think it could have gone better.
Dear Claire Thank you for sharing your recent experience, this is much appreciated. We wish you all the best and a huge welcome to Hackney. Team Hackney
5/5
GoogleDavid and Sandro are excellent in helping me find my first home in Hackney. They are diligent and reasonable in the offer and conveyancing processes. Would totally recommend and would like to thank them for their support.
Hi Jonny, … More
5/5
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5/5
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5/5
GoogleProvided great advice and service in buying a new home.
5/5
GoogleReally good experience with my flat renting. They helped me find a new property, were really flexible with the viewings appointments and the times. They were really honest and always listened to my suggestions. Really professional service and all secure. Their office in Hackney gives a great customer service and they look after you. Will definitely recommend to rent with them. Also the state agent in charge if the Renting was really nice to us, he was really patient with us and never forced us to buy or to accept the property on the viewings like many others do. At the viewing appointment, when they describe the property they were honest and they didn't hide any detail or lied to us in order to sell, like many other agents do. I didn't find no issue at all with them. I felt really secure because they look after you and are interest on your needs and what are you looking for instead of just trying to make you fit in what ever house with bad conditions. Definitely the best Estate agent I've deal with so far!!!!!
5/5
GoogleReally great experience working with David and the team at castles would recommend! Really good communication and easy to work with David,He is a great guy,very informative , always a good listener and very proactive manager.David was very understanding when things where going bad which was due to some circumstances beyond their control which i hope the agent has learnt from.He has a great team players like Josh,Max and Allen.PositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookWe cannot thank Castle’s enough, in particular Abraham and Colin for a tremendous job in terms of the many years of professionalism put to good use, in finalising and pulling through our sale. They worked wonders that the solicitors between them would have been unable to do. They have really delivered and reinforce the often quoted phrase that Castle’s are the best Estate Agents in Crouch end. Chris and Lucy Watkin Edison Road. July 2018.
5/5
GoogleA huge thanks to the boys at Hackney... David Sipple and Josh Newton... especially Josh who handled the sale of my 3 flats in a most professional and efficient manner.. and was always there to smooth things through !! Well done..
Anthony , It was a pleasure working with you also and if you or any of your developer friends need any assistance selling within the area please feel free to let me know and we would welcome the opportunity to assist . Regards David Sipple Manager
5/5
GoogleMy sale just completed. Second time I've used this branch. David, Max and Josh are an amazing team. They don't set your expectations running wild like other agents will try. They're honest about pricing, give you proper feedback, and are always on hand at short notice. Don't bother wasting your time with agents who bamboozle you to get your business at inflated asking prices which will delay your sale. If you want to sell, listen to David. Highly recommended estate agency. Thanks chaps :)PositiveProfessionalism
Martin, it was pleasure. When selling property, all clients will ideally love to hear the highest price but we have to ensure we give you an honest appraisal which will then allow you to plan your move more effectively. I hope you are settling well into the new home and if you ever need any advice don't hesitate to drop me a line.
5/5
GoogleBrilliant estate agents. Josh was absolutley amazing, helping us through a lengthy purchase, constantly reasurring us and not afraid to nudge people to get things moving. I would never want to go through purchasing another property with anyone else.
Harriet, Well done for your patience throughout the sale and thank you for your kind words regarding Josh. I’m sure you will agree it was well worth the wait for the stunning views from balcony. You have bought a stunning apartment and I’m sure you will love. Good luck from all the team here and if you ever need any advice please do not hesitate to get in touch. Regards David Sipple Manager
5/5
Facebookwe cant thank everyone at castles enough especially Steven and ash . they truly went above and beyond.From amazing photos . stress free viewings answering any queries or just listening to us when needed . if you want an estate agents that' feels like a family business who take the stress out of selling and buying . who are completely transparent and honest from start to finish choose castles
5/5
GoogleMy sale just completed. Second time I've used this branch. David, Max and Josh are an amazing team. They don't set your expectations running wild like other agents will try. They're honest about pricing, give you proper feedback, and are always on hand at short notice. Don't bother wasting your time with agents who bamboozle you to get your business at inflated asking prices which will delay your sale. If you want to sell, listen to David. Highly recommended estate agency. Thanks chaps :)
Martin, it was pleasure. When selling property, all clients will ideally love to hear the highest price but we have to ensure we give you an honest appraisal which will then allow you to plan your move more effectively. I hope you are settling well into the new home and if you ever need any advice don't hesitate to drop me a line.
5/5
GoogleMy shoutout goes to David Ola - it is rare to find a real estate agent in a saturated field who would genuinely think of you and pre-empt your needs and requirements, as well as go out of their way to think of a good match for the property. Thanks for all your efforts!
Hello Maja Thank you for your review. David has always enjoyed working with you trying to find you a new home and he is appreciative of your comments. Team Crouch End
5/5
View AgentsFantastic all round
The team at Castle Estates found lovely tenants quickly for me at a good price. The whole process was pain free and they supplied me with valuable advice up until when the tenants moved in. I have just been supplied with the first inspection results and the property is being kept in a better condition than when I lived there which is very reassuring to know. Would recommend to anyone.
5/5
GoogleOur many thanks go to Sandro Pappalardo for his speedy efforts with our flat sale. It was long, frustrating, problem after problem, waiting for the “professionals” to get it right and finish. Sandro’s brilliant communication with us and chasing of other parties was a great help. Dave and Mo
Thank you David & Mo for taking the time posting your positive experience with our Hackney office. The team are grateful for your comments and thoroughly enjoyed assisting you. Wishing you all the best for the future. Sandro Pappalardo Branch Manager
5/5
GoogleKept in touch regularly, went the extra mile, (Assisted with clearing the flat) ensured a smooth process all the way along.
Dear Stephen Thank you so much for your kind words and for taking the time to share your experience. I am thrilled to hear that you had such great experience and I truly … More
5/5
GoogleDavid was really helpful throughout our buying process. He was candid and straightforward, friendly and responsive. A pleasant surprise for London estate agents!PositiveResponsiveness, Professionalism
Andy, it was really lovely to work with yourself and Ricky and i want to wish you all the best in your new home. It would be lovely to see the property once you have modernized so please feel free to stay in touch. Regards David Sipple Manager
5/5
GoogleExcellent service - very responsive and available and helped us to problem solve during a complicated chain. David also recommended us an excellent solicitor who has given us excellent highly responsive service too. We were able to sell our flat at a very competitive price which we are really pleased with. David also arranged us short term rental accommodation in the local area when the top of our chain got stuck - he clearly goes above and beyond what was expected and we highly recommend him to anyone selling in Clapton.
Tim , Thank you so much for your kind words as it gives potential vendors a real insight into the quality of service we provide at Castles . I always strive to offer a very personal approach to clients with the opportunity to contact me after hours and weekends and to ensure im always on hand with any concerns or advice needed . Vendors generally always assume the two most important decisions when selecting an agent is the fee and the valuation but im glad you took my advice as the whole moving process can become very complex and I believe strongly in instructing a knowledgeable agent who has a wealth of experience when it comes to managing the moving process and understanding the ever changing market conditions is key to making the move happen as stress free as possible. Good luck with the move and feel free to call me anytime if you need any advice. Regards David Sipple Manager
5/5
GoogleDavid was successful in selling our home quickly and at a great price. Everyone was responsive to our queries. Thank you!
Fergus, it was a pleasure working with you both and good luck in Bristol. regards David Sipple Manager
5/5
GoogleGreat guys, very good service. They kept me in the loop all the way throughout the process of selling my house and managed to get an offer over my asking price. Max went above and beyond and found me a house outside of Hackney to move in to. I Would heartily recommend them... best in Hackney.
5/5
GoogleWe just completed on the sale of my mother's house. The customer service from the first telephone call requesting a valuation right through to completion has been excellent. Mr Sipple made himself available to answer all our questions throughout the process which meant the sale went through smoothly and with minimal stress.
5/5
GoogleMax, David and Josh were great. Through out the process they we're very patient and accomadating. I can't recommend them enough.
Tom, Thanks for the recommendation and congratulations to you and Lara on the birth of your first child. Please stay in touch and feel free to call if you need any advice in the future. Regards David Sipple Manager
5/5
GoogleAchieved the full asking price in tough market conditions. How so? By sheer hard work, rather than hard sell (which puts buyers off anyway) and a customer friendly approach. They were incredibly flexible on times for viewings, doing some viewings after 6pm in order to get potential buyers to see the place. They promised to give an update every Monday and did so. Excellent work and excellent service.
John , Thank you for the review and thank you for spotting the way we work with our clients . We are big believers in being honest and knowledgeable rather than adopting the hard sale and as you can see by our other reviews clients appreciate the way we work . Max and Josh often conduct viewings later in the evenings as many clients have busy lives and we have to accommodate their timings . We welcome recommendations and if you have any family or friends who may want to move in the new future then please pass on our details . Regards David Sipple Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Castle Estates's London office has 124 reviews across three platforms: 108 on Google, 15 on Facebook (across the whole business), 1 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.
Castle Estates is rated 4.8 out of 5 across all 124 reviews, and 4.8 out of 5 on Google from 108 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Castle Estates, London won Trusted Agent.
Castle Estates, 212 St Ann's Hill, London SW18 2RU.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.