5/5
TrustpilotGreat Mayfair Team
Great Mayfair Team! Excellent service.
Agent replied · 12 June 2024
Hello Hugh, thank you for the great star rating!
Trusted Agent profile · London
Carter Jonas London reviews
★★★★★
743 reviews across 2 platforms
19 Bellevue Road, London, SW17 7EG
Part of Carter Jonas, see every office.
Carter Jonas's office in London, at 19 Bellevue Road, is rated 4.4 out of 5 across 743 reviews on two platforms, including 233 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. Carter Jonas hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleThe lettings team at Carter Jonas has been managing my property in Wandsworth for several years. They are a very professional team who have always provided me with great service and advice.
5/5
GoogleFantastic service from people that make you feel like they really care. The best experience I've ever had with an estate agency and would highly recommend them.PositiveProfessionalism
5/5
GoogleOur Battersea flat has been managed by Carter Jonas for some time now and we have found them to be proactive and efficient throughout. We would recommend them to anyone looking for a professional property management service.
5/5
GoogleExcellent customer service, made the rental process very easy and kept me up to date through every step. Very genuine which is important when dealing with such an important process.
5/5
GoogleGreat friendly staff in this family run style of agents, even the dogs are catered for with a dog bowl outside and Carter Jonas dog leads. Highly recommend for both rentals and sales.
5/5
GoogleIt has been great having them as Estate agents. The search process and the management of my last two apartments in SW was very easy and agile. Really good professionals.
5/5
GoogleGreat experience will Olivia and the rest of team in Wandsworth. Very helpful finding band then helping set up the house for first time renters!
5/5
GoogleThe team did a great job at selling our flat on a short timeframe. I would use them again!PositiveQuality, Professionalism
5/5
GoogleFrom first contact to property check-in and management Carter Jonas are professional, efficient and responsive. A hard working team and a breath of fresh air amongst London Estate agents.
5/5
GoogleI had the best service from Carter Jonas! They were prompt in their responses and helpful to any queries! Would recommend them to anyone looking for an agency!
5/5
Trustpilot⭐️⭐️⭐️⭐️⭐️
Agent replied · 4 June 2026
Hi Laura, thank you for your review. We are delighted to hear that you received such a supportive and professional service from Ed. Please do not hesitate to contact us if you need anything else in the future.
5/5
GoogleI have absolutely no hesitation recommending Carter Jonas. Our letting agent was brilliant in securing our new property - highly efficient, polite and friendly. 5*
5/5
GoogleBeing new to the area I found Carter Jonas went above and beyond to help me with my move. Highly recommend them to anyone moving!
5/5
GoogleVery friendly and easy to work with. One of the better ones I had to deal with :) Definitely recommending this Estate agents.
5/5
GoogleFantastic all round - I've rented several times in London and Carter Jonas provided the easiest move & friendlist service.
4/5
TrustpilotGreat agents very supportive.
Great agents very supportive.Currently in the process of changing our solicitors on their advice. Really great guys.
5/5
GoogleCarter Jonas are the best lettings agent I have used hands down. Very helpful and obliging and always professional.
5/5
GoogleVery friendly and efficient!We moved into our new home with ease thanks to Carter Jonas. I would highly recommend them.
5/5
TrustpilotGreat firm.
Rating only, no written review.
5/5
TrustpilotGreat service
Great service!
5/5
GoogleVery helpful and friendly. Suggested alternative properties which met our needs well.
5/5
GoogleFriendly and efficient team. Would recommend!
5/5
GoogleThe best independent in the area
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter Jonas London
Has Carter Jonas won any awards?
Yes. In The Trusted Agent 2026 awards: Carter Jonas, London won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Carter Jonas hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
