5/5
GoogleCarter Jonas are the best lettings agent I have used hands down. Very helpful and obliging and always professional.
Trusted Agent profile · London
Carter Jonas London reviews
★★★★★
733 reviews across 2 platforms
19 Bellevue Road, London, SW17 7EG
Carter Jonas's office in London, at 19 Bellevue Road, is rated 4.4 out of 5 across 733 reviews on two platforms, including 223 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Carter Jonas, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleVery friendly and efficient!We moved into our new home with ease thanks to Carter Jonas. I would highly recommend them.
5/5
TrustpilotGreat firm.
Rating only, no written review.
5/5
TrustpilotGreat service
Great service!
5/5
GoogleVery helpful and friendly. Suggested alternative properties which met our needs well.
5/5
GoogleFriendly and efficient team. Would recommend!
5/5
GoogleThe best independent in the area
3/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hi Sungsu, thank you for the positive rating! Please do let us know if there's anything in particular we can do to improve your experience with us further.
1/5
Trustpilotvery unprofessional
Rating only, no written review.
Agent replied · 12 June 2024
Hello Eugene, we are sorry to hear you did not have a positive experience with Carter Jonas. Please can you email the details of your issue to feedback@carterjonas.co.uk and we will look in to the matter as soon as possible.
5/5
TrustpilotExcellent help from Kate in Fulham
Rating only, no written review.
Agent replied · 12 June 2024
Hello, thank you for the positive star rating!
5/5
TrustpilotVery efficient and helpful
Rating only, no written review.
Agent replied · 12 June 2024
Hello Mrs Anstey, thank you for five star review. We are happy to have helped!
5/5
GoogleRating only, no written review.
Agent replied · 24 August 2024
Hello Sam, thanks for the great star rating!
5/5
GoogleRating only, no written review.
5/5
TrustpilotVery helpful and friendly team
Rating only, no written review.
Agent replied · 12 June 2024
Hello Julie, thank you for the great star rating - we are happy to have helped!
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Carter Jonas London
Has Carter Jonas won any awards?
Yes. In The Trusted Agent 2026 awards: Carter Jonas, London won Trusted Agent.
