Trusted Agent profile · London
★★★★★
99 reviews across 1 platform
127 Mount Street, Mayfair, London, W1K 3NT
Part of Carter Jonas, see every office.
Carter Jonas's office in London, at 127 Mount Street, is rated 4.8 out of 5 across 99 reviews on 1 platform, including 99 Google reviews rated 4.8.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleLondon can be a challenging and stressful city to rent, but my experience with Isabella was great! Isabella was being patient and I could really rely on her. Isabella's expertise …
Hi Michal, thank you for your review. We are so pleased to hear that Isabella made your rental search in London as stress-free as possible. Please do not hesitate to get in touch if there's anything else that we can help you with.
5/5
GoogleIsabella was great in helping me find my first flat in London for my studies. Very helpful and made the often daunting process very easy and seamless!
Hi Alice, thank you for your review. We are so pleased to hear that Isabella was able to make your rental search run as smoothly as possible, and we wish you the best of luck with your studies!
5/5
GoogleShereen was so brilliant at Carter Jonas, she was a great communicator and was incredibly friendly but was still very professional, would recommend!
Hi Aida, thank you for your review. We are pleased to hear that you received such a friendly and professional service from Shereen. Please do let us know if there's anything else that we can help you with.
5/5
GoogleGreat experience, Isabella was extremely response and helpful throughout! Easiest rental experience I've had so far, thank you so much.
Hi Jasmine, thank you for your review. We are so pleased to hear that you had such a great experience with us and that Isabella was so helpful with your rental search. Please do let us know if there's anything else that we can do for you.
5/5
GoogleWorked with Shereen, super straight forward, works with integrity and honesty! Very good communication and responsiveness, gets the deal done.
Hi Yousuf, thank you for your review. We are pleased to hear that you are so happy with the service provided to you by Shereen. If there's anything else that we can help you with, please do get in touch.
5/5
GoogleAlastair from Carter Jonas (Mayfair) made rental process such a breeze! I was new to rental in the UK, and have had heard horror stories from friends and online about terrible agents. Alastair was incredibly patient and understanding. He …
Hi Xie, thank you for your review. We are delighted that you are so happy with the service provided to you by Alastair, and that he was able to make the rental process as smooth as possible for you. Please do not hesitate to get in touch if you need anything at all.
5/5
GoogleWorking with Shereen has truly been a fantastic experience. She is very friendly, professional, and always willing to help. Her knowledge of the real estate market is excellent, allowing her to provide clear and accurate advice tailored to clients' needs. All of my questions were answered in detail, making the process much smoother. Thank you for your dedicated support!
Hi Nhu, thank you for your review. We are delighted to hear that you have had such a fantastic experience with us, owing to Shereen's advice and professionalism. Please do not hesitate to get in touch if there's anything else we can help you with.
4/5
GoogleSuper happy with the experience. Great communicators. I will say there were times where i felt the need to double check a few things, but that speaks more to my previous experiences with agencies, and not so much to Carter Jonas. Flexible in dates and timings for viewings, and understood what i was looking for straight away.
Hi Andriana, thank you for your review. It's great to hear that you are so happy with the experience you had with our dedicated team in Mayfair. If there's anything else that we can help you with, please do get in touch.
5/5
GoogleDealing with Rob was an absolute pleasure, very knowledgable.
Hi Leo, thank you for your review. It's great to hear that you are so happy with the service provided to you by Rob. Please do not hesitate to contact us if there's anything else that we can help you with.
5/5
GoogleI have been coming to Shereen for many years, she is one of the best agents in prime central London for expert property advice. She is always incredibly professional, sincere and trustworthy. My clients were delighted with the entire …
Hi Le, thank you for your review. It's great to hear that you have received a consistently professional and trustworthy service from Shereen over the years. Please do not hesitate to get in touch if there's anything else we can do for you and your clients.
5/5
GoogleKate Stevens was my Agent at Carter Jonas. She was pleasant, knowledgeable, responsive on short notice, AND located a Buyer for my property. I could not have asked for and would highly recommend Ms Stevens and Carter Jonas.
Hi Jay, thank you for your review. We are delighted that you had such a positive experience with Kate and that she was able to find a buyer for your property. Please do not hesitate to get in touch if you need anything else at all.
5/5
GoogleFrom a start to the end, it was very pleasant experience with Isabella Newton. She is informative, attentive and highly professional. She did not push me for a deal, but inform any relevant information in a timely …
Hi Naomi, thank you for your review. It's great to hear that you had such a pleasant experience with Carter Jonas thanks to Isabella's supportive service. Please do let us know if there's anything else that we can do for you.
5/5
GoogleI had a great experience working with Carter Jonas. They showed strong market knowledge and maintained professionalism from start to finish. Unlike other agencies, there was no pressure to close a deal quickly; instead, they focused on …
Hi Diego, thank you for your review. We are pleased to hear that you had such a great experience with Carter Jonas, and with Shereen in particular. Please do let us know if there's anything else that we can help you with.
5/5
GoogleThank you Izzie! What a lovely agent to have worked with. It's been such a stressful time to rent and she made it so easy and simple for us. So grateful to her and Carter Jonas for everything and LOVE our new home.
Hi Tayla, thank you for your review. We always strive to make the moving process as easy and stress-free for our clients as possible, so we're glad we were able to help you with this. We hope you enjoy your new home!
5/5
GoogleI recently had the pleasure of working with Carter Jonas, Mayfair, and I cannot recommend them highly enough. From start to finish, the experience was seamless and professional, exceeding all my expectations. …
Hi Timur, thank you for your review. We are delighted to hear that Shereen and the team exceeded your expectations and provided you with such an exceptional service. Please do not hesitate to contact us if there's anything else that we can help you with.
5/5
GoogleThank you so much to Holly Butler for her first class diligence and coordination. Superstar!
Hi Hugh, thank you for your review. We are so pleased to hear that you are so happy with the service provided to you by Holly. Please do not hesitate to get in touch if you need anything else at all.
5/5
GoogleI wish I had met Izzie Richardson at the beginning of my property search. She was so helpful and answered all the questions we had regarding our move. Excellent service from Carter Jonas. Thank you Izzie
Hi Kerryn, thank you for your lovely review and kind words about Izzie. We're so glad you had a positive moving experience with us!
5/5
GoogleI wish I had met Izzie Richardson at the beginning of my property search. She was so helpful and answered all the questions we had regarding our move. Excellent service from Carter Jonas. Thank you Izzie
Hi Kerryn, thank you for your lovely review and kind words about Izzie. We're so glad you had a positive moving experience with us!
5/5
GoogleMe and my partner have had an amazing experience with carter jonas and this was especially down to Shereen, her knowledge, professionalism, attention to detail and understanding of what people want is second to none!! Would highly recommend!!
Hi Nazish, thank you for your review. We are delighted to hear that Shereen provided you with such an excellent service! Please do let us know if there's anything else we can help you with in future.
5/5
GoogleLizzie was extremely professional and always ready to help if there was any issue. The move in process was very smooth and the team was very responsive throughout. I would definitely recommend the agency.PositiveResponsiveness
Hi Soven, thank you for your lovely review - our teams always appreciate feedback. We're very happy to have been able to help!
5/5
GoogleSam and the team operate a highly efficient outfit - always knowledgeable, polite and happy to help.
Hi Tim, thank you for your positive review. It's great to hear that you are so happy with the service provided to you by Sam and the Mayfair team. Please do let us know if there's anything else we can help you with.
5/5
GoogleIzzie was awesome as was the Carter Jonas team. Setting things up very quickly very responsive and making the whole process very easy. Thank you
Hi Theo, thank you for your review about your positive experience with us. We're glad we were able to make the process as easy as possible for you!
5/5
GoogleThank such a reliable and in depth service! Just what I needed. I was so happy with the process, and will come back when looking for another property!
Hi Constance, thank you for your review. It's great to hear that you are so impressed with the reliable service provided to you by our team in Mayfair. Please do not hesitate to get in touch with us when you're ready for your next move.
5/5
GoogleFlorence was an absolute diamond to deal with, making the process in finding a new tenant for my client's property smooth and as stress free can be. Thank you Florence! 👏
Hi Hannan, thanks for taking the time to leave feedback - our teams always love to hear from a happy customer! We're glad we could help - you know where we are if you need us again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Carter Jonas's London office has 99 reviews across 1 platform: 99 on Google.
Carter Jonas London is rated 4.8 out of 5 across all 99 reviews, and 4.8 out of 5 on Google from 99 reviews.
Carter Jonas London, 127 Mount Street, Mayfair, London, W1K 3NT.
