Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleProfessional, efficient, friendly and all round top service. Would recommend and use again. Graeme in particular was great.
Lucy · 14 March 2024
Agent replied · 12 June 2024
Dear Lucy,
Thank you for your kind words. Your feedback is greatly appreciated.
Many thanks
Laura and Kate
Customer Care Team
★★★★★ 5/5
GoogleBrinkleys acted for the Seller of the house we were purchasing in Wimbledon Park. We found them excellent - honest, quick to respond, friendly, hardworking and accommodating.
Andre · 17 August 2023
Agent replied · 12 June 2024
Dear Andre, thank you for your review. We really do appreciate it and are glad to hear you have had a great experience with our sales team. Wishing you all the best in your new home.
Many thanks,
Laura and Kate
Customer Care Team
★★★★★ 5/5
TrustpilotFirst class estate agents
The team at Brinkleys were very helpful throughout the entire sale process and are very professional and prompt with all communication.
Nathan · 21 December 2023
Agent replied · 15 June 2024
Hi Nathan. Thank you so much for taking the time to leave us a review.
★★★★★ 5/5
TrustpilotHighly recommended
I have been a landlord with Brinkley's for many years and have always found them to be very professional and very helpful if I have had an queries with my tenants.I would highly recommend them to any one looking to rent there property.
Tejinder · 26 August 2021
Agent replied · 15 June 2024
Thank you Tejinder.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, reasonably priced. Would recommend.
Martin · 1 September 2024
Agent replied · 23 October 2024
Martin, thank you for taking the time to leave a review. It is greatly appreciated
★★★★★ 5/5
TrustpilotExcellent service as always
Graeme and Harry did an excellent job in finding a buyer and negotiating the sale and guiding it through to completion. I've been coming back to Brinkley's for many many years and am very happy to continue doing so.
Ron · 25 January 2022
Agent replied · 15 June 2024
Thank you Ron. Always good to hear.
★★★★★ 5/5
GoogleThank you to JP at Brinkleys who assisted me with finding a property and gave a fresh feel to viewing properties.
Fernando · 16 October 2023
Agent replied · 12 June 2024
Dear Fernando,
Thank you for your review. We hope you enjoy your new home.
Many thanks,
Laura and Kate
Customer Care Team
★★★★★ 4/5
GoogleBrinkleys were throughout professional and pro-active, following through all queries from both sides and keeping the transaction moving forward in a timely manner.
Nancy · 17 August 2023
Agent replied · 12 June 2024
Dear Nancy, thank you for your review. We are glad to hear about your positive experience with our sales team.
Many thanks,
Laura and Kate
Customer Care Team
★★★★★ 5/5
TrustpilotA superstar agent
The experience of moving house is always stressful however one particular member of the Brinkley's Wimbledon hill team alleviated a lot of that stress.
Keira · 6 February 2025
★★★★★ 5/5
TrustpilotThank you to JP at Brinkleys…
Thank you to JP at Brinkleys who was the most amazing person to deal with from the start.
Fernando · 28 September 2023
Agent replied · 15 June 2024
Hi Fernando, thank you so much for your kind words. We will be sure to pass that onto him
★★★★★ 1/5
GoogleWorst service I have ever known. Lack of respect for customers, failure to fulfill agreements. Don't repeat my experience
John · 17 August 2023
Agent replied · 12 June 2024
Dear John, we are sorry to hear that you have had a bad experience with Brinkleys. We are now under new management and we would like to address any issues you may have had.
If you would like to discuss this further, please feel free to contact us at customercare@brinkleys.co.uk
Thank you,
Laura and Kate
Customer Care Team
★★★★★ 5/5
TrustpilotGreat and friendly team
Great and friendly team, very professional. Did a great job selling my flat.
Sky · 14 May 2025
★★★★★ 5/5
TrustpilotVery friendly
Very friendly, patient, professional, and helpful. Would recommend.
Janeke · 20 June 2025
★★★★★ 5/5
TrustpilotHonest trustworthy agents there every…
Honest trustworthy agents there every step of the way.
Ricky · 5 June 2025
★★★★★ 5/5
TrustpilotAfter sale service strong as ever
Bought my property through Brinkley's 6 years ago and needed some information from them recently to assist me with planning. Graeme didn't hesitate to assist me with the information I needed. The service at the time of purchase was great and now 6 years later they are still willing to assist in the same supportive and friendly manner. Thank you.
JEAN-PIERRE · 30 June 2022
★★★★★ 1/5
TrustpilotWe chose them to sell our property by…
We chose them to sell our property by mistake
Andras · 4 June 2025
★★★★★ 4/5
TrustpilotFlat management
I found Dhruvika at Brinkley's easy to contact, helpful especially with emergencies.
Claire · 20 October 2023
Agent replied · 15 June 2024
Hello ClaireThank you for leaving us a review. We will be sure to pass this onto her
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ Outstanding Service
⭐⭐⭐⭐⭐ Outstanding Service, Fast and Efficient!
Alex · 5 June 2025
★★★★★ 5/5
TrustpilotExcellent Service
Graeme did a fantastic job on the sale of our flat. The Brinkleys team provided us with excellent support and guidance through the sales process and all the viewings. Highly recommend.
Malcolm · 26 August 2021
Agent replied · 15 June 2024
Thank you Malcolm.
★★★★★ 5/5
TrustpilotWe have just successfully completed our…
We have just successfully completed our house purchase which in no small measure was down to the patience and transparency of Graeme Gordon of Brinkley's. He was knowledgeable, helpful and worked hard to ensure a good outcome for all parties concerned. We have no hesitation in recommending Graeme and Brinkley's to prospective purchasers and sellers alike.
Simon · 16 August 2022
★★★★★ 5/5
TrustpilotI purchased a property through…
I purchased a property through Brinkleys, and I had full support from the beginning. The estate agents looked after me and were always very fast responding all my emails which is key when buying a home as the pressure you go through the process is so high that having answers sooner rather than later helps out massively.
Laura · 27 June 2022
★★★★★ 4/5
TrustpilotOur experience with Dhruvika Patel in…
Our experience with Dhruvika Patel in the property management section has been excellent. She has been unfailingly responsive, professional and understanding and works hard to resolve maintenance issues as smoothly as possible under challenging circumstances (a slow to respond landlord). Her excellent communication and interpersonal skills have helped ease the frustration we (the tenants) have experienced with our landlord.
Alex · 26 February 2022
★★★★★ 5/5
TrustpilotCasey at brinkleys estate agent is…
Casey at brinkleys estate agent is amazing, she is the reason I will use this estate agent again in the future.She was so helpful, kind and made my process go smoothly, if there was any complications she was quick to resolve them for me, she made my life so easy, and for that I thank her. Highly recommended.
Tanya · 1 April 2022
★★★★★ 5/5
TrustpilotSuLettingzy Browne has been very helpful
Suzy Browne has been very helpful
Lin · 23 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.