5/5
sold our house very quick and got over the asking price we wouldn't use anyone else but birchills π€©ππ»π€© β¦
Agent replied Β· 24 August 2024
Thanks so much the pleasure was all ours π β¦

Trusted Agent profile Β· London
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511 reviews across 2 platforms
742 High Road, London, E11 3AW
Birchills's office in London, at 742 High Road, is rated 4.7 out of 5 across 511 reviews on two platforms, including 501 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Birchills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
sold our house very quick and got over the asking price we wouldn't use anyone else but birchills π€©ππ»π€© β¦
Thanks so much the pleasure was all ours π β¦
5/5
I have been renting with Birchills for the past 5 years almost. Their services and professionalism (Alima do Dayana) is nothing short of outstanding. I have full trust with the team and continue to do so.
Always a pleasure
5/5
It was simple and straightforward with the information given for location. Google map took me exactly to the location which was advertised. The agent was very accommodating and on time.
5/5
Dayana provided us with outstanding service from the viewing to the completion of our purchase
Thank you for your feedback
5/5
Dayana helped me with renting my new home and she was absolutely great during the whole process from the viewing to getting the keys
Thank you for your continuous support
5/5
The Birchillβs team are great. As a landlord it was very reassuring they carried out their appropriate reference and credit checks to find the right tenants. Definitely 5 stars
Thank you very much Onay
5/5
Alina at Birchills is amazing. She is a thorough professional and works really hard. She provides quality service and I highly recommend her.
Thanks Monique pleasure to work with you
5/5
We rented our house through Birchills and we are very pleased with Dayana.
Thank you for your feedback
5/5
I have been a landlord since 1985 and have delt with many letting agents. I find Birchills very helpful and βCan doβ. I would highly recommend there services.
Thank you Robert for your kind review
5/5
Alice was very professional and helpful in answering questions
5/5
Alina was so helpful, thank you!
5/5
It is an awesome experience dealing with the agency, specially Alice who is a wonderful very understanding and a professional lady. She has made our day.
Thank you very much for your feedback
5/5
Professional and friendly service from Alice and the team- would recommend!
5/5
Friendly agent, good communication, plenty of time to look round property.
Thank you for your feedback
5/5
I had the pleasure of working with the branch manager at this estate agency, and I can't praise Alinaβs professionalism and dedication enough. She had amazing attention to detail and commitment, making the entire process smooth and enjoyable. I highly recommend their services for anyone looking for a seamless and positive experience in looking for a new home
1/5
Viewing for rental viewing system is terrible. Very unfriendly member of staff at the leyton office. Does not understand simple English. Some weeks you can call the number for ages and no answer.
Hi Anwar, We are sorry you felt the need to leave a negative review. Our staff are fully capable of speaking English - you must have the wrong agent.
5/5
Dayana meet my expectations , she was very polite , punctual and friendly .
Thank you for your feedback
1/5
We placed an offer on a property and it was accepted. However, this particular estate agent requested an upfront fee of 1% immediately, in advance of any searches / survey report...etc. The estate agent told us "they only had one day to finalize" and that we would need to come into the office the next morning (despite the pandemic) to sign a document and pay the fee. We of course were not comfortable with this as it's completely non-market standard and very early on (i.e. before all the checks etc). The agent also claimed that it does not charge the Seller - we are not sure if this is true. We have therefore chosen not to go with this estate agent and hope that this review helps other prospective buyers, especially given there is no transparency of this alternative approach on their website.NegativeProfessionalism, Value
5/5
Such a pleasant experience checking out the space w Alice!
Thank you for your feedback
5/5
I was struggling for a month in hunting the apartment but Saif from birchills estate did the best job for me to accommodate me in 9 days.. He is very humble and super helpful in assisting me to settle in the apartment.
Thank you π β¦
5/5
Very professional and efficient agent, always working with Landlords in a professional manner.
Thank you for your feedback
5/5
Used this company to rent a property for me and my girlfriend! Couldnβt ask for any better experience! Helpful and polite staff. Would 100% use again and recommend!
Thank you Ellis - your business is always welcomed π β¦
5/5
Birchills have been our letting agents for the last 4 years and have been fantastic. So professional and have dealt with any issues quickly. I could always speak with one of the team members on the phone. They respond via email very quickly too. Peter, Adam, Saif and Gurdev- also helped with the sale of the property too and really pushed to get it on the market quickly for us as requested. I would highly recommend using Birchills for lettings or for sales. Thank you :) LindseyPositiveResponsiveness, Quality, Professionalism
5/5
Alina done a very good job and help to resolve the problem thanks good estate agency
Thank you very much Eugen
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Birchills, London won Gold.