Trusted Agent profile · London
★★★★★
511 reviews across 2 platforms
742 High Road, London, E11 3AW
Birchills's office in London, at 742 High Road, is rated 4.7 out of 5 across 511 reviews on two platforms, including 501 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Birchills, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI've had a fantastic experience with Birchills. Their team is professional, responsive, and made the process easy. The property is well-maintained, and any issues are quickly resolved. Highly recommend for a stress-free experience!
Thank you very much Harris
5/5
GoogleSami was very attentive to my needs, he was the 13th estate agents I dealt with in the last 6 months and by far the most accommodating of them all. I had very specific needs and he managed to get me what I wanted at the price I wanted. I will definitely be recommending him to family and friends.
5/5
GoogleI use Birchills Estate agents to rent out my property, and I must say I was very impressed with the teams professional attitude. They kept me informed throughout the process and they arranged very good deal for me. I will definitely recommend this team for everyone.
Thank you very much
5/5
GoogleGreat experience with Birchills - Dayana is very helpful.
5/5
GoogleDayana was extremely helpful and communicative. Would highly recommend
5/5
GoogleAlina was amazing because she helped me so much with renting my new flat, everything went smoothly and I can’t thank her enough !
5/5
GoogleA big thank you to fiona for helping me throughout my journey to find my perfect house, I can't thank her enough
5/5
GoogleI highly recommend Alina and Birchills Estate Agents for their expertise and commitment to client satisfaction. Our experience was smooth and positive, thanks to their excellent service.
5/5
GoogleAlice was very warm and professional. She provided me with all necessarily information and she was prompt to respond to my queries
1/5
Google!!! AVOID AVOID AVOID !!! Wasted our time and money. Agency took holding deposit for a property and as "the landlord is not happy" they refused to return our holding deposit. Blocked our numbers and ignored our e-mails.
Birchills Team are saddened by your review - we do not recall blocking you or not responding to your emails - we always make it very clear at the start of the process that if you have adverse credit, provide incomplete & inaccurate information or your timings to submit referencing are deemed as unreasonable will result into failing referencing - Please forward your email/s to management@birchills.co.uk if you wish to discuss further - Birchills really do wish you all the best on your future property search 😞
5/5
GoogleI have been using Birchils for few now to let my property. We have excellent working relationship. Very professional and courteous team. Hands on approach every time. Highly recommend. Many thanks for Alina & Peter
Thank you for your continuous support
5/5
GoogleExcellent service! I have no hesitation in recommending Birchills. A big thanks to Saif. He was really helpful, gave us full guidance, very professional, gave us full knowledge and great communication throughout the process. The dedication and thoughtfulness overwhelmed me and my family. We are highly satisfied with his services. Well done!!
5/5
GoogleCannot fault the service given by Alina at Birchills. Efficient, professional and always goes above & beyond. Birchills manage all of our rental properties.
Thank you very much for your feedback Lynne - always a pleasure
1/5
GoogleCalled to enquire about a property. The woman on the phone said it was no longer available and she just put down the phone after I still spoke to her. Rude much? Safe to say I will not contact them anymore.
Sad to hear you feel that way - the property market is really picking up - properties are getting snapped up very quickly - Birchills Team really wish you all the best on your ongoing property search
5/5
GoogleWould definitely recommend selling with Birchills, especially Alina who was a great help and very supportive throughout the journey. Thank you!!
5/5
GoogleThe staff is extremely helpful. They will give you all the information that you need and the atmosphere at the place will leave you at ease and also comfortable.
Thank you for your feedback
5/5
GoogleAmazing experience! Alina was wonderful to deal with and her communication was top notch. Highly recommend
5/5
Googlewe provided inventory services for Alina & the team. Great communication and prompt responses/coordination. it was a pleasure working with Birchills!
Thank you for your feedback
5/5
FacebookI’ve used Peter and his team a couple of times, I literally can not recommend them enough. Polite and courteous, always go the extra mile and I always feel like a valuable customer. Thanks guys, best agents I’ve been with.
5/5
GoogleAbsolutely amazing service by Dayana Valcheva. When it comes to lettings she is an absolute professional. She made my renting experience so smooth. Couldn’t recommend her more!
Thank you for your feedback
5/5
GoogleDayana helped me and my husband with renting our current property and proceeded us with outstanding care and professionalism
Thank you for your feedback
5/5
GoogleOutstanding service 10 out of 10 everything thing they promised they delivered, had a buyer for our house in a day after another company before hand had it on the market for 12 weeks, AlIna delt with me from the start an she is a diamond very very happy geart company.
Thank you ever so much - the pleasure was all ours 💥 …
5/5
Googlea very good agency and always ready to help )) very responsive agents I recommend with confidence
Thank you very much Cristina
5/5
GoogleI was exceptionally pleased with the professionalism at birchill’s, they made the process smooth and easy for me. Especially the branch manager Alina, she was extremely helpful and knowledgeable. Would definitely recommend!
Thank you very much
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Birchills, London won Gold.
