Trusted Agent profile · London
★★★★★
851 reviews across 1 platform
400 Wick Lane, London, E3 2JG
Big Yellow Self Storage Co Ltd's office in London, at 400 Wick Lane, is rated 4.6 out of 5 across 851 reviews on 1 platform, including 851 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleBeen using this place for years. Staff are nice, good prices, super flexible. Shout out to Reena for helping me today, great service and good chat.
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleHenry was legend - absolute quality service. Made the experience a whole lot easier!
Hi Courteney. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleHenry made the whole process of signing up smooth and easy! Thank you so much
Hi Jeffrey. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleChris and the team are a pleasure to work with. I’ve been using Big Yellow for many years and they are great
Hello Ben. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleReena is the best! So friendly easy to talk to, made everything very simple
Hello Josie. Your kind words don’t go unnoticed and we look forward to seeing you again soon.
5/5
GoogleReena was amazing! thank you for all of your help xxx
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleVery positive experience and super easy. Was looked after and shown around by Lindsay who is super warm and friendly. She had us laughing the whole way! Really recommend
We are so happy to hear you are happy Vicki. Thanks for sharing your experience.
5/5
GoogleIt was a really great experience. I was with Lyndsay, and she was very kind and helpful. She’s also funny and very enjoyable to talk to, which made the experience even better.
We are so happy to hear you are happy Joel. Thanks for sharing your experience.
5/5
GoogleReena was helpful with setting up our account. Thanks!
Thank you. We’re so pleased to know you've had a 5-star experience with us. We’ll keep working hard to maintain that consistency for you.
5/5
GoogleHenry was very helpful and got me signed up quickly and efficiently. Will be return customer
Thanks so much for the review Lee. We are over the moon you had such a great experience with us.
5/5
GoogleReena was fantastic, really helpful and great storage
Thanks for such a thoughtful review. Hearing from happy customers makes our day.
5/5
GoogleReena was super helpful and guided me through the process beautifully
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleLindsay is a star, what a sweetheart, thanks for helping me store my studio!
5/5
GoogleWe had a fantastic setup and tour with Lyndsay. No stone unturned. Feel like my possessions are going to be safe here. Would highly recommend
We are delighted to read your review Thomas. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleThe team here in E3 is great, Poppy inspired me to move with a local women-owned removals team and they were excellent too. Highly recommend.
Hi Domestic. It’s your store team here. We just saw your review and are over the moon with the 5 stars and your lovely comments.
5/5
GoogleReena was amazing!!! Very helpful
Thanks so much for the review Bauti. We are over the moon you had such a great experience with us.
5/5
GoogleChris was AMAZING!! Highly recommend!!!
We are delighted to read your review Wiktoria. We don’t take positive feedback for granted, so huge thanks.
5/5
GoogleLyndsay helped me so much with the moving, went in detail with everything while I was moving and gave me the perfect guidance.
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
5/5
GoogleAmazing staff and service - thanks Lindsay!
5/5
GoogleReena was fantastic in helping me set up my account and storage at Big Yellow. She made the whole process smooth and stress-free. Super friendly, efficient, and professional, couldn’t have asked for better support. Thank you!
We appreciate the feedback, Son. Hope to see you again soon.
5/5
GoogleGreat experience! Excellent communication throughout the entire process. I was onboarded by Poppy, and the entire check in process was absolutely seamless. She was very friendly and helpful, and explained everything clearly. The units look very clean and secure, and I feel like I made the right decision for my belongings during an extended period of travel.
5/5
GoogleChris and the team at Bow Big Yellow super helpful and a shout out to George for all the removal help - top man and van service
Cheers for the feedback Af. See you soon.
5/5
GoogleGreat storage place, very good service. Tiarn was very helpful and made the whole process smooth and stress-free. He answered all our questions clearly and was friendly and professional throughout. Highly recommend!
Thanks for the review, Elena. Have a great day.
5/5
GoogleGreat amount of space, ample actually. Very useful hours of entry for price package. Day staff very friendly & approachable. Building clean & dry. No damp issues. Can be cold if using facility for long enough time in winter but better than it being too hot. Very useful carpark at rear & trolley availability.
We’re grateful you shared this, so thank you. Hearing you had a great experience really makes our day.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
