Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful!PositiveResponsiveness, Quality, Professionalism, Value
Emma · 26 December 2021
Agent replied · 25 December 2024
Thanks for the five star rating Micheal which is really appreciated by our Wapping lettings team. We're very pleased to know you found us helpful too.
- Emily Taylor, B&R
★★★★★ 1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Vas · 15 June 2019
Agent replied · 10 June 2024
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery helpful!PositiveResponsiveness, Quality, Professionalism, Value
Michael · 11 June 2021
Agent replied · 11 June 2024
Thanks for the five star rating Micheal which is really appreciated by our Wapping lettings team. We're very pleased to know you found us helpful too.
- Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGood experience
Praveen · 16 October 2026
Agent replied · 19 October 2026
Hi Praveen, thanks for sharing a five star rating here and for your feedback, we're very glad you've had such a good service experience with Benham & Reeves. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotRent a flat in North London
Rent a flat in North London, straight forward no problem!
Steph · 5 December 2018
Agent replied · 10 June 2024
Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R
★★★★★ 5/5
TrustpilotExcellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
Darren · 30 October 2023
★★★★★ 4/5
TrustpilotResponsive team
Responsive team, quick, effective, responsive
Jim · 23 October 2020
Agent replied · 10 June 2024
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
★★★★★ 4/5
TrustpilotResponsive
Responsive, reliable and professional.
Boejono · 31 October 2020
Agent replied · 10 June 2024
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
★★★★★ 5/5
Trustpilotprofessional
very professional for each step letting agent: Francesca Moralis
Zhiqiang · 18 October 2023
★★★★★ 5/5
Trustpilotvery efficient
work very well done
Xuejia · 28 July 2026
Agent replied · 25 September 2026
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom.
- Emily, B&R
★★★★★ 5/5
TrustpilotGreat suppprt
Terry · 11 May 2026
Agent replied · 6 June 2026
Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves.
- Ruth, B&R
★★★★★ 5/5
TrustpilotYoshi Tsuji
Great experience
Johnson · 9 May 2026
Agent replied · 6 June 2026
Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat Service..
Rating only, no written review.
Sri · 2 April 2026
Agent replied · 6 June 2026
Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom.
- Ruth, B&R
★★★★★ 5/5
TrustpilotVery Good Service and Helpful
Rating only, no written review.
Lau · 22 January 2026
★★★★★ 5/5
GoogleRating only, no written review.
Andrzej · 15 December 2025
Agent replied · 16 April 2026
Hi Andrzej, thanks for sharing a five star rating here for our Wapping estate agents, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
TrustpilotGreat service and quick responses
Rating only, no written review.
Low · 5 December 2025
Agent replied · 25 December 2025
Hi L, we are very pleased to hear you've had a good service experience with Benham and Reeves, thank you for your custom.
- Ruth, B&R
★★★★★ 1/5
GoogleRating only, no written review.
Reshma · 13 October 2025
Agent replied · 13 October 2026
Hi Reshma, we're sorry to see your rating here. Our Wapping manager has tried to contact you a few times to find out what has gone wrong for you. Can you please drop an email to info@benhams.com so this can be investigated.
Thank you, Emily, B&R
★★★★★ 2/5
GoogleRating only, no written review.
Ken · 13 October 2025
Agent replied · 13 October 2026
Hi Ken, we can't find you recorded on our database here in Wapping, would you mind getting in touch with more information about your specific experience. Please email to info@benhams.com so we can know which service you used and who you dealt with. Thank you.
- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Ronnie · 13 October 2025
Agent replied · 13 October 2026
Hi Ronnie, thanks for sharing a five star rating here for our Wapping Estate Agents, it's appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Joey · 13 October 2025
Agent replied · 13 October 2026
Thanks Joey for sharing a five star rating here for our Wapping estate agents, we appreciate it.
- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Mia · 13 October 2025
Agent replied · 13 October 2026
Hi Mia, thank you for sharing a five star rating here for our Wapping Estate Agents, we appreciate it.
- Ruth, B&R
★★★★★ 3/5
GoogleRating only, no written review.
Fong · 3 September 2025
Agent replied · 16 April 2026
Hi Fong, we're sorry if our service fell short in some way. Could we please ask you to email with more information about your experience in case of any learning. Kindly mail to info@benhams.com
- Emily, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Mandy · 20 August 2025
Agent replied · 10 September 2025
Hi Mandy, thanks for sharing a five star rating here for our Wapping Estate agents, we appreciate it.
- Ruth, B&R
★★★★★ 5/5
GoogleRating only, no written review.
Boris · 16 July 2025
Agent replied · 16 April 2026
Hi Boris, thanks very much for sharing a five star rating here, we appreciate it.
- Ruth, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.