Trusted Agent profile · London

Benham and Reeves Wapping reviews in London

4.6

★★★★★ Excellent

581 reviews across 2 platforms

1A, 148 Vaughan Way, London, E1W 2AF

Part of Benham and Reeves, see every office.

Benham and Reeves's office in London, at 1A, is rated 4.6 out of 5 across 581 reviews on two platforms, including 155 Google reviews rated 4.8. See how it compares with other estate agents in London.

Google logo

4.8 / 5

155

Reviews on Google

This office

Trustpilot logo

426

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 10 June 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 10 June 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 10 June 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 10 June 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 10 June 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

5/5

Trustpilot

Abbie White helped us tremendously in…

Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.

Frank · 3 March 2022

Agent replied · 10 June 2024

Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R

5/5

Trustpilot

Nick Hubbard

Very professional service being offered especially their prompt action to locate suitable tenant.

Aga · 23 March 2023

Agent replied · 10 June 2024

Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R

5/5

Google

Ionut always helps me a lot. I really appreciate him.

Yuhan · 11 June 2023

Agent replied · 11 June 2024

Hi Yuhan, thank you for sharing a five star rating and for mentioning Ionut in our property management team who is very encouraged by your kind feedback here. We are glad things are going well for you. - Emily, B&R

5/5

Google

Very quick and painless re-letting through Yoshi Tsuji.

Christopher · 16 July 2023

Agent replied · 11 June 2024

Hi Christopher, thank you very much for your five star rating here. Yoshi and the team are very pleased to hear you've found the service quick and painless, this is always our aim as a service provider so its good to hear. - Emily, B&R

5/5

Trustpilot

Professional agency

Great experience, we were assisted by Di and Jade with utmost professionalism

Pietro · 10 March 2023

Agent replied · 10 June 2024

Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R

5/5

Google

Always responsive and helpful throughout. The agent helping me, Krystal, was always quick to respond and answer questions. Process of renting with them was smooth.

Paulin · 11 June 2021

Agent replied · 11 June 2024

Thanks Paulin, its lovely to see your feedback here and receive a five star rating for the service our Wapping estate agents gave you. best regards, Emily Taylor, B&R

5/5

Trustpilot

My agent is Mr Di Gong

My agent is Mr. Di Gong

Cathleen · 3 August 2023

Agent replied · 10 June 2024

Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R

5/5

Google

Had a great experience with Simon - always professional, quick to respond, and happy to accommodate any viewings we requested. Would highly recommend.

Luke · 11 June 2021

Agent replied · 11 June 2024

Thanks Luke, we're thrilled to hear you had such a great service experience with our City rentals team and thank you for recommending us. best regards, Emily Taylor, B&R

5/5

Trustpilot

Tanya manages my property so well she…

Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.

Hannah · 31 March 2022

Agent replied · 10 June 2024

Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R

5/5

Trustpilot

Great experience for property sale

Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.

SANDER · 7 September 2021

Agent replied · 10 June 2024

Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service

Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.

Xu · 30 March 2022

Agent replied · 10 June 2024

Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R

5/5

Trustpilot

Excellent service and professional…

Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.

Fares · 20 October 2020

Agent replied · 10 June 2024

Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Thorough Professional …

Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.

Apollo · 19 October 2023

5/5

Google

Service has been quite good with no issues thus far. All questions have been answered in a timely and professional manner.

Tom · 11 June 2020

Agent replied · 11 June 2024

Thanks for your five star rating, that's much appreciated and we're always happy to help. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Efficient property management team

Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you

Sue · 26 October 2020

Agent replied · 10 June 2024

Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service from Simon.

Excellent service from Simon.Definitely recommend

Lisa · 18 November 2022

Agent replied · 10 June 2024

Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R

5/5

Trustpilot

The issue was dealt with professionally and nicely.

The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.

Linda · 31 October 2023

1/5

Google

Never return full deposit …..NegativeProfessionalism

Naeem · 25 August 2022

Agent replied · 11 June 2024

Hi Naeem, we can't seem to locate your name on my system, can you please DM me with further details so I can look into this for you. Usually if a deposit is delayed there will be good reasons and would be communicated to you by our vacations team. Please contact me info@benhams.com thanks, Emily Taylor, B&R

4/5

Trustpilot

thanks of all team,

thanks of all team,always available and kind

Paolo · 30 March 2022

Agent replied · 10 June 2024

Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviewsLeave Benham and Reeves a review

Awards

Industry awards

Benham and Reeves London won awards at The British Property Awards in one year, most recently 2019.

British Property Awards winner in one year: 2019.

British Property Awards by year, 2019

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Benham and Reeves Wapping

Has Benham and Reeves Wapping won any awards?

Yes. Benham and Reeves Wapping won Gold for Letting Agent in E1W at The British Property Awards 2019.

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