Trusted Agent profile · London

Benham and Reeves Ealing London reviews

★★★★★ Excellent

526 reviews across 2 platforms

2 Dickens Yard, Longfield Avenue, London, W5 2TD

Benham and Reeves Ealing's office in London, at 2 Dickens Yard, is rated 4.6 out of 5 across 526 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

153

Reviews on Google

This office

Trustpilot logo

373

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Benham and Reeves Ealing, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have been using Benham and reeves…

We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.

Christine · 31 March 2022

Agent replied · 12 June 2024

Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R

5/5

Trustpilot

Professional and friendly staff

Professional and friendly staffVery good communication

Mr · 20 December 2023

Agent replied · 12 June 2024

Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R

5/5

Trustpilot

It was a great easy experience

It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.

Turki · 30 March 2022

Agent replied · 12 June 2024

Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R

5/5

Trustpilot

Excellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha

The service as lending manager and the other related services are really very supportive and continuous.Thanks

AMUTHA · 20 February 2023

Agent replied · 12 June 2024

Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R

4/5

Google

Have a Nice Experience with B&R. Good staff and helpful letting agency.

Dikshant · 16 June 2023

Agent replied · 15 June 2024

Hi Dikshant, thank you very much, we're very pleased to hear you had such a nice experience with our Ealing lettings team. - Emily, B&R

5/5

Trustpilot

Great work

Great work from Shanghai office, always help at the right time.

Yi · 14 July 2023

Agent replied · 12 June 2024

Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R

5/5

Trustpilot

Abbie White helped us tremendously in…

Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.

Frank · 3 March 2022

Agent replied · 12 June 2024

Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R

5/5

Trustpilot

Nick Hubbard

Very professional service being offered especially their prompt action to locate suitable tenant.

Aga · 23 March 2023

Agent replied · 12 June 2024

Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R

5/5

Trustpilot

Professional agency

Great experience, we were assisted by Di and Jade with utmost professionalism

Pietro · 10 March 2023

Agent replied · 12 June 2024

Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R

5/5

Google

I had a great experience with Nick and Greta in the Ealing office when renting my property through them.

Emma · 16 June 2022

Agent replied · 15 June 2024

Hi Emma, thanks for your feedback, we're very pleased to hear you had a good experience with our lettings team here at Dickens Yard. Thank you for sharing a five star rating too. - David M, B&R

5/5

Google

Arranged property rental with Benham & Reeves. They were very professional, responded promptly and helpfully, and the whole experience was a good one. Recommend.PositiveResponsiveness, Professionalism

Julia · 16 June 2021

Agent replied · 15 June 2024

Wonderful Julia, thank you very much for the five star rating, we're glad you found our Ealing lettings team so responsive and professional. kind regards, Emily Taylor, B&R

5/5

Google

Next to Andrijauskaite

Amit · 19 October 2023

Agent replied · 15 June 2024

Thank you Amit, we appreciate you sharing a five star rating here, Greta and the lettings team are pleased to know you have had a good service experience with us. - Emily, B&R

5/5

Trustpilot

My agent is Mr Di Gong

My agent is Mr. Di Gong

Cathleen · 3 August 2023

Agent replied · 12 June 2024

Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R

5/5

Google

My letting agent: Ryota Yoshida

Jason · 21 July 2023

Agent replied · 15 June 2024

Thank you for your five star rating Jason, it's appreciated but Ryota and our Ealing estate agents. - Emily, B&R

5/5

Google

A professional and thorough business who know the market very well and give sound advice. I would recommend instructing B&R.PositiveResponsiveness, Professionalism, Value

Fionn · 16 June 2021

Agent replied · 15 June 2024

Thanks Fionn, its great to hear about your positive experience of working with our Ealing Estate Agents and to know we gave you sound advice, we are thrilled to hear this. best regards, Emily Taylor, B&R

5/5

Trustpilot

Tanya manages my property so well she…

Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.

Hannah · 31 March 2022

Agent replied · 12 June 2024

Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R

1/5

Trustpilot

If you book a viewing the agent may not turn up

Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency

Max · 28 February 2018

Agent replied · 12 June 2024

Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Great experience for property sale

Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.

SANDER · 7 September 2021

Agent replied · 12 June 2024

Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R

5/5

Google

Excellent service and very professional. Property manager (Claire) has been very helpful and responsive.PositiveProfessionalism

Vijay · 16 June 2022

Agent replied · 15 June 2024

Hi Vijay, thanks for rating our Ealing lettings and property management with five stars. We're really pleased to know you have enjoyed a professional service and that we are helpful and responsive, this is great to hear. best regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service

Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.

Xu · 30 March 2022

Agent replied · 12 June 2024

Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R

5/5

Google

Excellent Service provided by the Team!Close attention to details and very fast turn around times.PositiveResponsiveness, Quality, Professionalism, Value

Aleksandra · 16 June 2021

Agent replied · 15 June 2024

Thank you very much Aleksandra for telling us you received an excellent service from our Ealing lettings agents. We were pleased to get you settled quickly and wish you the best in your new home. kind regards, Emily Taylor, B&R

5/5

Google

Great service, very professional and I highly recommend them. Claire and Nick a huge thanks to you guys.PositiveProfessionalism

E · 16 June 2021

Agent replied · 15 June 2024

Thank you for your five star rating and kind feedback, we are very pleased to know your tenancy is progressing well and you are happy with the property management service too. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Thorough Professional …

Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.

Apollo · 19 October 2023

5/5

Trustpilot

Excellent service and professional…

Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.

Fares · 20 October 2020

Agent replied · 12 June 2024

Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves Ealing's Google reviews

Questions about Benham and Reeves Ealing London

How many reviews does Benham and Reeves Ealing London have?

Benham and Reeves Ealing's London office has 526 reviews across two platforms: 153 on Google, 373 on Trustpilot (across the whole business).

What is Benham and Reeves Ealing London's rating?

Benham and Reeves Ealing London is rated 4.6 out of 5 across all 526 reviews, and 4.8 out of 5 on Google from 153 reviews.

Has Benham and Reeves Ealing won any awards?

Yes. In The Trusted Agent 2026 awards: Benham and Reeves Ealing, London won Trusted Agent.

Where is Benham and Reeves Ealing's London office?

Benham and Reeves Ealing London, 2 Dickens Yard, Longfield Avenue, London, W5 2TD.

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