Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have been using Benham and reeves…
We have been using Benham and reeves for our properties for several years now. They have been very helpful and responsive. I would highly recommend them.
Christine · 31 March 2022
Agent replied · 12 June 2024
Thanks Christine, we're really pleased to know you find us helpful and responsive. We really value your custom and five star rating shared here.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional and friendly staff
Professional and friendly staffVery good communication
Mr · 20 December 2023
Agent replied · 12 June 2024
Hi Mr Haboubi, we're pleased to hear you've found our staff professional and friendly, these are important attributes we value too. Thank you for your custom.- Emily, B&R
★★★★★ 5/5
TrustpilotIt was a great easy experience
It was a great easy experience, they helped me with almost everything, and they also gave me a quick answer for all of my questions.
Turki · 30 March 2022
Agent replied · 12 June 2024
Thank you Turki, our Nine Elms team are very appreciative of your five star service rating. We're pleased to hear you had such an easy experience with us.- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent Always BR by Mr. Barrak & Mr. Ahmad, on behalf-Amutha
The service as lending manager and the other related services are really very supportive and continuous.Thanks
AMUTHA · 20 February 2023
Agent replied · 12 June 2024
Thank you very much for your kind feedback which has been passed on to our Nine Elms lettings & management team, they will be very pleased to see this service appreciation.- Emily, B&R
★★★★★ 4/5
GoogleHave a Nice Experience with B&R. Good staff and helpful letting agency.
Dikshant · 16 June 2023
Agent replied · 15 June 2024
Hi Dikshant, thank you very much, we're very pleased to hear you had such a nice experience with our Ealing lettings team.
- Emily, B&R
★★★★★ 5/5
TrustpilotGreat work
Great work from Shanghai office, always help at the right time.
Yi · 14 July 2023
Agent replied · 12 June 2024
Thank you Yi, we are are very pleased to hear you are happy with the service and receiving timely help when you need it. - David M, B&R
★★★★★ 5/5
TrustpilotAbbie White helped us tremendously in…
Abbie White helped us tremendously in sorting out our new flat and was a pleasure to work with every step of the way.
Frank · 3 March 2022
Agent replied · 12 June 2024
Thank you Frank for sharing your five star rating here and with the TP community, we really appreciate it. Abbie was thrilled to see this lovely feedback. We wish you well with your tenancy.- Emily, B&R
★★★★★ 5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Aga · 23 March 2023
Agent replied · 12 June 2024
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
★★★★★ 5/5
TrustpilotProfessional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Pietro · 10 March 2023
Agent replied · 12 June 2024
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
★★★★★ 5/5
GoogleI had a great experience with Nick and Greta in the Ealing office when renting my property through them.
Emma · 16 June 2022
Agent replied · 15 June 2024
Hi Emma, thanks for your feedback, we're very pleased to hear you had a good experience with our lettings team here at Dickens Yard. Thank you for sharing a five star rating too.
- David M, B&R
★★★★★ 5/5
GoogleArranged property rental with Benham & Reeves. They were very professional, responded promptly and helpfully, and the whole experience was a good one. Recommend.PositiveResponsiveness, Professionalism
Julia · 16 June 2021
Agent replied · 15 June 2024
Wonderful Julia, thank you very much for the five star rating, we're glad you found our Ealing lettings team so responsive and professional.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleNext to Andrijauskaite
Amit · 19 October 2023
Agent replied · 15 June 2024
Thank you Amit, we appreciate you sharing a five star rating here, Greta and the lettings team are pleased to know you have had a good service experience with us.
- Emily, B&R
★★★★★ 5/5
TrustpilotMy agent is Mr Di Gong
My agent is Mr. Di Gong
Cathleen · 3 August 2023
Agent replied · 12 June 2024
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
★★★★★ 5/5
GoogleMy letting agent: Ryota Yoshida
Jason · 21 July 2023
Agent replied · 15 June 2024
Thank you for your five star rating Jason, it's appreciated but Ryota and our Ealing estate agents.
- Emily, B&R
★★★★★ 5/5
GoogleA professional and thorough business who know the market very well and give sound advice. I would recommend instructing B&R.PositiveResponsiveness, Professionalism, Value
Fionn · 16 June 2021
Agent replied · 15 June 2024
Thanks Fionn, its great to hear about your positive experience of working with our Ealing Estate Agents and to know we gave you sound advice, we are thrilled to hear this.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Hannah · 31 March 2022
Agent replied · 12 June 2024
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
★★★★★ 1/5
TrustpilotIf you book a viewing the agent may not turn up
Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency
Max · 28 February 2018
Agent replied · 12 June 2024
Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
SANDER · 7 September 2021
Agent replied · 12 June 2024
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleExcellent service and very professional. Property manager (Claire) has been very helpful and responsive.PositiveProfessionalism
Vijay · 16 June 2022
Agent replied · 15 June 2024
Hi Vijay, thanks for rating our Ealing lettings and property management with five stars. We're really pleased to know you have enjoyed a professional service and that we are helpful and responsive, this is great to hear.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Xu · 30 March 2022
Agent replied · 12 June 2024
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
★★★★★ 5/5
GoogleExcellent Service provided by the Team!Close attention to details and very fast turn around times.PositiveResponsiveness, Quality, Professionalism, Value
Aleksandra · 16 June 2021
Agent replied · 15 June 2024
Thank you very much Aleksandra for telling us you received an excellent service from our Ealing lettings agents. We were pleased to get you settled quickly and wish you the best in your new home.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGreat service, very professional and I highly recommend them. Claire and Nick a huge thanks to you guys.PositiveProfessionalism
E · 16 June 2021
Agent replied · 15 June 2024
Thank you for your five star rating and kind feedback, we are very pleased to know your tenancy is progressing well and you are happy with the property management service too.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
Apollo · 19 October 2023
★★★★★ 5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Fares · 20 October 2020
Agent replied · 12 June 2024
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.