Trusted Agent profile · London

Benham and Reeves Ealing London reviews

★★★★★ Excellent

535 reviews across 2 platforms

2 Dickens Yard, Longfield Avenue, London, W5 2TD

Benham and Reeves Ealing's office in London, at 2 Dickens Yard, is rated 4.6 out of 5 across 535 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

153

Reviews on Google

This office

Trustpilot logo

382

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Benham and Reeves Ealing, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Tanya manages my property so well she…

Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.

Hannah · 31 March 2022

Agent replied · 12 June 2024

Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R

1/5

Trustpilot

If you book a viewing the agent may not turn up

Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency

Max · 28 February 2018

Agent replied · 12 June 2024

Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Great experience for property sale

Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.

SANDER · 7 September 2021

Agent replied · 12 June 2024

Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R

5/5

Google

Excellent service and very professional. Property manager (Claire) has been very helpful and responsive.PositiveProfessionalism

Vijay · 16 June 2022

Agent replied · 15 June 2024

Hi Vijay, thanks for rating our Ealing lettings and property management with five stars. We're really pleased to know you have enjoyed a professional service and that we are helpful and responsive, this is great to hear. best regards, Emily Taylor, B&R

5/5

Trustpilot

Excellent service

Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.

Xu · 30 March 2022

Agent replied · 12 June 2024

Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R

5/5

Google

Excellent Service provided by the Team!Close attention to details and very fast turn around times.PositiveResponsiveness, Quality, Professionalism, Value

Aleksandra · 16 June 2021

Agent replied · 15 June 2024

Thank you very much Aleksandra for telling us you received an excellent service from our Ealing lettings agents. We were pleased to get you settled quickly and wish you the best in your new home. kind regards, Emily Taylor, B&R

5/5

Google

Great service, very professional and I highly recommend them. Claire and Nick a huge thanks to you guys.PositiveProfessionalism

E · 16 June 2021

Agent replied · 15 June 2024

Thank you for your five star rating and kind feedback, we are very pleased to know your tenancy is progressing well and you are happy with the property management service too. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Thorough Professional …

Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.

Apollo · 19 October 2023

5/5

Trustpilot

Excellent service and professional…

Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.

Fares · 20 October 2020

Agent replied · 12 June 2024

Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R

5/5

Google

Highly recommended. The team in the Ealing office were great.

X · 16 June 2022

Agent replied · 15 June 2024

Thanks xFlo very much for your five star rating and telling us you had a great service, it's appreciated. - Emily, B&R

5/5

Trustpilot

Excellent service from Simon.

Excellent service from Simon.Definitely recommend

Lisa · 18 November 2022

Agent replied · 12 June 2024

Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R

5/5

Trustpilot

Efficient property management team

Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you

Sue · 26 October 2020

Agent replied · 12 June 2024

Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R

5/5

Google

Benham & Reeves set standards by which others should be judged. Efficient, helpful and friendly.

Dennise · 16 June 2021

Agent replied · 15 June 2024

Hi Dennise, thank you very much for the highly positive review of our Ealing lettings service, it was is pleasure to assist you and we are really pleased to see your five star service rating here. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

The issue was dealt with professionally and nicely.

The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.

Linda · 31 October 2023

5/5

Google

Excellent experience and very good service throughout.. Will recommend this to everyone strongly.

Shrenika · 16 June 2021

Agent replied · 15 June 2024

Hi Shrenika, thank you rating our Ealing lettings service with five stars, we are very pleased to hear you had an excellent service from us. We are here to help anyone who needs to buy, sell or rent in Ealing so your recommendation is appreciated. best regards, Emily, B&R

4/5

Trustpilot

thanks of all team,

thanks of all team,always available and kind

Paolo · 30 March 2022

Agent replied · 12 June 2024

Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R

5/5

Google

Found the negotiators to be very efficient and prompt in their response to queries. It made the whole experience of letting less stressful especially when you are to busy to follow up regularly. B & R staff were on the ball and followed up without the need to be chased all the time.

Eddie · 17 June 2016

5/5

Google

Great Service. Nick & Claire are " Simply The Best"

David · 16 June 2021

Agent replied · 15 June 2024

Thank you David, your words mean alot, our Ealing branch were very pleased to see this and your five star rating. Many thanks, Emily Taylor, B&R

1/5

Trustpilot

Would Avoid

My sad experience dictated that they care for their wallet more than customer's satisfaction.

Vas · 15 June 2019

Agent replied · 12 June 2024

Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R

5/5

Google

Very Profession and Nice.PositiveResponsiveness, Quality, Professionalism

K&K · 16 June 2021

Agent replied · 15 June 2024

Hi, thank you very much for rating our Ealing estate agents with five stars, we really appreciate it. Kind regards, Emily Taylor, B&R

5/5

Google

Very professional and helpful! Most recommended!PositiveProfessionalism

Experium · 16 June 2021

Agent replied · 15 June 2024

Thanks for sharing your feedback and for the five star rating which is appreciated. Kind regards, Emily Taylor, B&R

5/5

Trustpilot

Great experience working with White…

Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.

B.C · 1 July 2023

5/5

Google

Nick and Claire are great

Weng · 16 June 2021

Agent replied · 15 June 2024

Thank you for your feedback and your five star rating, our Ealing lettings and property management team appreciate it! Kind regards, Emily Taylor, B&R

5/5

Google

Very professional and seamless service from start to finish.

Tom · 16 June 2020

Agent replied · 15 June 2024

Hi Tom, thanks very much for your giving us a five star rating and for your feedback, it means alot. We are pleased to know you had a seamless service, this is what we strive for. Many thanks, Emily Taylor, B&R

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves Ealing's Google reviews

Questions about Benham and Reeves Ealing London

Has Benham and Reeves Ealing won any awards?

Yes. In The Trusted Agent 2026 awards: Benham and Reeves Ealing, London won Trusted Agent.

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