Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Hannah · 31 March 2022
Agent replied · 12 June 2024
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
★★★★★ 1/5
TrustpilotIf you book a viewing the agent may not turn up
Book a viewing with an agent to view a property at Imperial Wharf.The agent cancel the viewing 15 min earlier our appointment and they didn't even apologise.Very unprofessional estate agency
Max · 28 February 2018
Agent replied · 12 June 2024
Hi Max, we have joined Trustpilot recently and hope to respond as quickly as we can to reviews. Sorry you did not have a good experience on that occasion. Our negotiators do have mobile phones so I can only apologise on their behalf if they were late. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
SANDER · 7 September 2021
Agent replied · 12 June 2024
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleExcellent service and very professional. Property manager (Claire) has been very helpful and responsive.PositiveProfessionalism
Vijay · 16 June 2022
Agent replied · 15 June 2024
Hi Vijay, thanks for rating our Ealing lettings and property management with five stars. We're really pleased to know you have enjoyed a professional service and that we are helpful and responsive, this is great to hear.
best regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Xu · 30 March 2022
Agent replied · 12 June 2024
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
★★★★★ 5/5
GoogleExcellent Service provided by the Team!Close attention to details and very fast turn around times.PositiveResponsiveness, Quality, Professionalism, Value
Aleksandra · 16 June 2021
Agent replied · 15 June 2024
Thank you very much Aleksandra for telling us you received an excellent service from our Ealing lettings agents. We were pleased to get you settled quickly and wish you the best in your new home.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGreat service, very professional and I highly recommend them. Claire and Nick a huge thanks to you guys.PositiveProfessionalism
E · 16 June 2021
Agent replied · 15 June 2024
Thank you for your five star rating and kind feedback, we are very pleased to know your tenancy is progressing well and you are happy with the property management service too.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
Apollo · 19 October 2023
★★★★★ 5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Fares · 20 October 2020
Agent replied · 12 June 2024
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleHighly recommended. The team in the Ealing office were great.
X · 16 June 2022
Agent replied · 15 June 2024
Thanks xFlo very much for your five star rating and telling us you had a great service, it's appreciated.
- Emily, B&R
★★★★★ 5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Lisa · 18 November 2022
Agent replied · 12 June 2024
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
★★★★★ 5/5
TrustpilotEfficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Sue · 26 October 2020
Agent replied · 12 June 2024
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleBenham & Reeves set standards by which others should be judged. Efficient, helpful and friendly.
Dennise · 16 June 2021
Agent replied · 15 June 2024
Hi Dennise, thank you very much for the highly positive review of our Ealing lettings service, it was is pleasure to assist you and we are really pleased to see your five star service rating here.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotThe issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
Linda · 31 October 2023
★★★★★ 5/5
GoogleExcellent experience and very good service throughout.. Will recommend this to everyone strongly.
Shrenika · 16 June 2021
Agent replied · 15 June 2024
Hi Shrenika, thank you rating our Ealing lettings service with five stars, we are very pleased to hear you had an excellent service from us. We are here to help anyone who needs to buy, sell or rent in Ealing so your recommendation is appreciated.
best regards, Emily, B&R
★★★★★ 4/5
Trustpilotthanks of all team,
thanks of all team,always available and kind
Paolo · 30 March 2022
Agent replied · 12 June 2024
Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R
★★★★★ 5/5
GoogleFound the negotiators to be very efficient and prompt in their response to queries. It made the whole experience of letting less stressful especially when you are to busy to follow up regularly. B & R staff were on the ball and followed up without the need to be chased all the time.
Eddie · 17 June 2016
★★★★★ 5/5
GoogleGreat Service. Nick & Claire are " Simply The Best"
David · 16 June 2021
Agent replied · 15 June 2024
Thank you David, your words mean alot, our Ealing branch were very pleased to see this and your five star rating. Many thanks, Emily Taylor, B&R
★★★★★ 1/5
TrustpilotWould Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Vas · 15 June 2019
Agent replied · 12 June 2024
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery Profession and Nice.PositiveResponsiveness, Quality, Professionalism
K&K · 16 June 2021
Agent replied · 15 June 2024
Hi, thank you very much for rating our Ealing estate agents with five stars, we really appreciate it. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery professional and helpful!
Most recommended!PositiveProfessionalism
Experium · 16 June 2021
Agent replied · 15 June 2024
Thanks for sharing your feedback and for the five star rating which is appreciated.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
TrustpilotGreat experience working with White…
Great experience working with White City Branch (with Di Gong and Zak Taylor as my letting agents) as a landlord.
B.C · 1 July 2023
★★★★★ 5/5
GoogleNick and Claire are great
Weng · 16 June 2021
Agent replied · 15 June 2024
Thank you for your feedback and your five star rating, our Ealing lettings and property management team appreciate it!
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleVery professional and seamless service from start to finish.
Tom · 16 June 2020
Agent replied · 15 June 2024
Hi Tom, thanks very much for your giving us a five star rating and for your feedback, it means alot. We are pleased to know you had a seamless service, this is what we strive for. Many thanks, Emily Taylor, B&R
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