Trusted Agent profile Β· London
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578 reviews across 2 platforms
1A, 148 Vaughan Way, London, E1W 2AF
Part of Benham and Reeves, see every office.
Benham and Reeves's office in London, at 1A, is rated 4.6 out of 5 across 578 reviews on two platforms, including 155 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Benham and Reeves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleKrystal Richards is the agent for handling my apartment renting. They are always doing good job and take care of my apartment. Very responsible. Good experience so far.
Hi HY, we're thrilled to see your very kind feedback here along with your encouragement for Krystal who takes pride in the service she provides to you. Thank you for sharing a five star rating here and for your continued trust and custom with Benham and Reeves. - Ruth, B&R
5/5
TrustpilotExcellent Service
Many thanks to Rahim Velji and the team at Benham and Reeves for successfully letting my flat again. I have used Benham and Reeves for many years and have always received a very efficient and attentive service.
Hi David, thank you very much for leaving a five star rating here which Rahim and the lettings team are very glad to see. We also glad to hear that as a landlord with us for many years, you are still receiving high levels of service from us. We appreciate your custom.- Emily, B&R
5/5
TrustpilotEdelyn Reynolds was a pleasure to workβ¦
Edelyn Reynolds was a pleasure to work with! She made the entire process very clear and straightforward, was extremely responsive, and came back to me on my queries in amazing time. I would highly recommend working with Edelyn and Benham & Reeves!
Hi David, thanks very much for your very kind words which encouraged Edelyn greatly. Its good to hear you've had such a good service experience and we are worthy of your five star rating. Thanks!- Emily, B&R
5/5
TrustpilotA good agency
The agents, Yoshi and Ivan, worked very hard to find the right tenants for our flat. They took care of everything and ensured smooth process.
5/5
TrustpilotGreat rent
Di and Joanna were very helpful to us during our rental and provided great assistance during the process.
Hi Mu, thanks very much for sharing a five star rating here which Di and Joanna are thrilled to see, we are glad you've found the lettings and property management service and the process very helpful. Thanks for your custom, it's appreciated.- Ruth, B&R
5/5
GoogleBenham & Reeves is a great and very professional team, would highly recommend. Fantastic service from Di and Joanna who assisted us in the tenancy process! We also much appreciate Sylvie who helped us settle in the new property.
Hi Slawomir, we're thrilled to hear you've been having such a great service experience with your tenancy. Thanks for your custom. - Ruth, B&R
5/5
GoogleThe second flat I rent with Benhams and Reeves Wapping and I'm again really satisfied with the level of service provided, the reactivity of the agents especially Simon would made everything simple and clear during all the process. Good communication, transparency, professionalism and flexibility are some of the words to describe them, I definitely recommend their services!PositiveResponsiveness, Quality, Professionalism
Thank you Habib, we appreciate your feedback and we are very happy to hear that our Wapping lettings team met your service expectations. Best regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service
As a long term oversea property investors in London, We found Benham team very service-oriented and reliable in the property management services. Special mention must go to Abbas who has an exceptional skills in surpassing customers expectation, Abbas is very attentive to details, and communication skill has been excellent. Keep it up Abbas. Thank you.
Thank you very much Dr Wong, Abbas & all of the London property management team are very encouraged by your lovely feedback and five star rating. It's really appreciated and we will endeavour to keep up the good standard!- David M, B&R
5/5
TrustpilotQilin and Claire been amazingβ¦
Qilin and Claire been amazing throughout the process of the lettings. Very smooth very professional
Hi Adi, thanks for sharing such positive feedback for the service you've been having from Qilin and Claire in our Wembley lettings and property management teams. We are very pleased to hear you felt well supported throughout the lettings process. - Emily, B&R
5/5
TrustpilotVery nice talk and I got so manyβ¦
Very nice talk and I got so many information. Big thanks.
Hi John, its great to hear you have had such a great service experience with Benham and Reeves. Thanks for sharing a five star rating here in recognition, it's appreciated. - Ruth, B&R
5/5
GoogleMy letting agent Simon Sobeh is very efficient, helpful and good good service to our needs.
Hi SC, we appreciate you sharing a five star rating here and are thrilled to hear you've had a great service experience from Simon in our Wapping lettings team. We appreciate your custom. - Ruth, B&R
4/5
TrustpilotI would really like to express myβ¦
I would really like to express my gratitude and appreciation for Francesca, our property manager. She is very prompt and detail oriented, we have never had any issues contact Ms Francesca during our stay at the property as well. She has kindly and promptly resolved all our issues related with the house and the move out. Thank you, appreciate your time and support, always π
Hi Amina, thanks for taking the time to leave such a lovely review along with your four star rating. Francesca and the property management team are thrilled to hear you've had such a good service experience renting with Benham and Reeves. Thank for your custom. - Ruth, B&R
5/5
GoogleBenham & Reeves has been our go to for all things Real Estate Management since we purchased our properties many years ago. They have been an amazing team and have helped the property reach its full potential.
Hi Colin, we're thrilled to be your "go-to real estate agent". Our Wapping team are grateful to see your five star rating shared here with this lovely feedback, thank you! - Emily, B&R
5/5
TrustpilotGreat service by Anna!
The team headed by Anna Kaplan did a brilliant job for us handling the end of one lease and securing a new tenant. All was done seamlessly. It was such a relieve with us being overseas and not having the burden to coordinate all the required stuff like tenancy termination, cleaning , vetting new tenants etc.We were kept updated throughout the process. Fully satisfied with the great customer service.Nathan
4/5
GoogleSimon Sobeh handled my tenancy renewal for the past 2 years. He is proactive on the renewal of tenancy and also work with his business partners to get the apartment clean and ready for the new tenant.
Thank you Rona, we really value your highly complementary feedback about the lettings service you've been having with us over the past 11 years. Krystal is very pleased to see this and grateful for your vote of praise shown here. - Ruth, B&R
5/5
Trustpilotgreat landlord agent
great landlord agent , we should know , weve been with them 8 years
Hi Mark, thanks for taking the time to leave this lovely feedback for the landlords service you are receiving from us. We are glad you are benefiting from all our core services and you find our team solutions-oriented which is great to hear. Thanks very much for your continued custom with Benham and Reeves. - Ruth, B&R
1/5
TrustpilotAn UNACCEPTABLE FOUR YEARS,at 8 Clementβ¦
An UNACCEPTABLE FOUR YEARS,at 8 Clement Avenue / Flat 7
Hi DM, we take all reviews seriously and asked Trustpilot to provide evidence of your tenancy. They sent your name and email which does not match the name on the tenancy agreement and the email address does not match our database. Saying that YOU have been living 4 years living at this property is being looked into by our compliance team. WE HAVE NOT RECIEVED ANY COMPLAINT FROM THE ACTUAL TENANT AT THIS PROPERTY. - Emily, B&R
5/5
TrustpilotExcellent Service
We rent our apartment we these guys. Had excellent service from George who we viewed the property with. We have had a few little issues and Tanya Karachorova the Property Manager has been super efficient (new dishwasher supplied and fitted in a few days for example) very helpful and friendly.
Thanks very much for sharing your five star rating and review here Drew.We're pleased to hear you have experienced a great lettings and property management service from our Kew Bridge team.- David M, B&R
5/5
TrustpilotNick Hubbard has been very helpful fromβ¦
Nick Hubbard has been very helpful from the start and very understanding of the situation, he has been very easy and supportive to work with.
5/5
TrustpilotVery efficient and thorough when itβ¦
Very efficient and thorough when it comes to lettings protocols that are easily understood by us, their clients. Thank you to Greta and Tom. They also give us ample time to respond.
Hi Jasmine, thank you for leaving a five star rating and for your lovely feedback. We're glad to hear you've had a really good service experience with Greta and Tom, we appreciate it.- Emily, B&R
5/5
TrustpilotPenny was fantastic and really made theβ¦
Penny was fantastic and really made the process as stress free as possible!! Highly recommended!
Hi Alex, we're very pleased to hear you've had such a fantastic experience with Benham and Reeves. Penny is very glad to see this and your five star rating. Thanks very much for your custom.- Ruth, B&R
5/5
GoogleVery happy that I switched agent to Benham and the professional team esp Deimante Nacyte at the Wapping office and Michelle Lai (from KL office). Very helpful and attentive to our needs. Thank you !
Hi Mia, we are pleased to hear you've had a great service experience from our lettings team in London and Michelle in our Malaysia office. We appreciate your kind ackowledgement of the property expertise and are pleased that you are experiencing the benefits. Thank you for your custom with Benham and Reeves. - Emily, B&R
5/5
GoogleHad a great experience with Benham & Reeves who helped me find an amazing flat. Simon and Maria were excellent and eased the tenancy process even while I was out of the country
Hi Ken, thanks very much for sharing a five star rating here. We're very pleased to hear you are happy with your flat and we hope you have a happy tenancy going forward. - Ruth, B&R
5/5
TrustpilotI'm happy to renew the tenancy with Rajβ¦
I'm happy to renew the tenancy with Raj and Anne, they are professional and always helpful.I must say thank you to Kayleigh always response and assist me promptly.
Hi Kanit, we are very pleased to hear you are happy with the letting and property management of your propery, Raj, Anne and Kayleigh are very glad to hear this. Thank you for sharing a five star rating too. - Ruth, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Benham and Reeves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
