Trusted Agent profile · London
★★★★★
578 reviews across 2 platforms
1A, 148 Vaughan Way, London, E1W 2AF
Part of Benham and Reeves, see every office.
Benham and Reeves's office in London, at 1A, is rated 4.6 out of 5 across 578 reviews on two platforms, including 155 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Benham and Reeves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotLily is exceptional
Lily is exceptional. She’s the most resourceful person I’ve ever worked with , and I’m extremely pleased with B&R, particularly because of her.
Hi Doruk, thanks for your lovely feedback and five star rating. We are pleased to hear Lily has made your Lettings service experience a good one. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotI would recommend Benham & Reeves, Ivan Hrissimov
I would recommend Benham & Reeves , we have used them for many years for renting our property in Highbury North London , they always give a first class service very proactive and honest advice. From day one when they started renting out our property I don't think we have ever had more than a couple of weeks of a void period if that. They carry out all the due diligence on the tenants and to date have all been professional people. I would like to make a special mention to Ivan Hrissimov who I have built up a good working relationship over the years.
Thank you very much for this lovely feedback about the lettings service provided by Ivan at our Highgate estate agents. We are very pleased to hear we are continuing to meet your expectations - thanks very much for your trust.- Emily, B&R
1/5
TrustpilotHorrendous company
Horrendous company. Even worse lettings negotiators!! Especially Dele Lawal!! At what point does the boy not realise that prospective clients pay both the company’s and his financial remuneration. A really lax negotiator who seemingly has no interest in letting properties. No communication skills, no customer service skills and above all a lack of customer service! I would not recommend this company if they were the last lettings agent on the planet!!
Hi Jonathan, we are sorry to hear you have had a negative encounter with one of our lettings team so would you kindly email your details and more info about your experience to info@benhams.com so we can investigate this. - Emily, B&R
5/5
TrustpilotHad a very smooth experience with the…
Had a very smooth experience with the company. Many thanks to Dinesh’s hard work to get my flat sold in time!
Hi Lynn, we're glad you've found the property sales service efficient. Dinesh is very pleased to see this feedback. Thanks for your custom. - Ruth, B&R
5/5
TrustpilotB/R has been a great property manager…
B/R has been a great property manager for us. They communicate extremely well and go above and beyond our expectations. Highly recommend to any property owner, professional representation through and through.
Hi Colin, we're very pleased to hear that you are happy with the lettings and property management service you are receiving as a Landlord. Thanks for your continued custom. - Ruth, B&R
5/5
TrustpilotGood experience dealing with Abbas Efir…
Good experience dealing with Abbas Efir Since early June 2023, I have been communicatingwith Abbas on several matters pertaining to the management of my flat.Abbas has been very approachable and helpful. He has a good grasp of the issues I was facing, is proactive and keeps me updated at all times.I find it a bliss to deal with Abbas as he usually responds promptly to my enquiries. Very client oriented and reliable.Thank you Abbas, for your assistance and support.
Thanks W Cheng, we appreciate you taking the time to leave a review and five star rating. We're very pleased to hear we are meeting your service expectations and Abbas is very happy to provide as much support as you need. Thank you for your custom.- Emily, B&R
5/5
GoogleOnly one word comes to our mind when writing this review : "THANK YOU " Thank you Krystal for finding us an amazing place that after few short months we can call a Home . Current times are very hard and we much appreciate your efforts that have no limits in making sure everything is done to the perfection. You are an amazing asset to your company and we are so grateful for all your help in finding us a Home. Once again Thank you Krystal and Thank you B&R Kind regards P&P
Thank you Pawal, Krystal and all of us here at the Wapping branch are really humbled by your kind words about the service you've received. We really appreciate you sharing your experience and five star rating here. - Emily, B&R
5/5
TrustpilotSimon Sobeh's professionalism
Simon Sobeh handled the letting of my apartment and provided updates of the credit standing of the tenants and advise me on the property rental market in the vicinity of my apartment.Simon was professional in the handling of the letting of my apartment. Happy to have Simon handle the letting of my apartment.
Thank you Simon, it's great to hear we are meeting your service expectations with regards to letting your property. Simon in our Wapping lettings team is very pleased to see you share a five star rating here, we appreciate your custom.- Ruth, B&R
5/5
TrustpilotGreat service
Awesome and professional service by Benham & Reeves. Jammie Li is very professional and delivers great service. Overall, we are very happy with B/R team. Keep up the good work.
Hi Tommy, we're glad to hear you are having such a good service experience with Jammie from our Canary Wharf lettings team and to know that as a Landlord, you are being well supported. Thanks for your custom with Benham and Reeves. - Emily, B&R
5/5
TrustpilotAn amazing customer service
I cannot stress enough what a wonderful customer service we have received from Benham & Reeves. From the flat viewing, to contract signing, lease extending, and amazing property management. Kayleigh has been so helpful with any issues we have encountered in the flat, really friendly, professional & quick to resolve all concerns raised. Thank you so much for all the help in the last 4 years!
Hi Mags, thank you for the wonderfully positive feedback for our property management service. Kayleigh, your PM is thrilled to see this along with your five star rating. Its great to hear everything continues to go well for you and you feel well looked after. Thank you for your custom.- Ruth, B&R
5/5
GoogleWe had a great experience using Wrapping Real Estate to lease out our flats. The agent Krystal Richards was highly professional, responsive, and proactive in securing the best deal for us. Their attention to detail and communication made the entire process smooth and stress-free. Overall, a very positive experience, and we would highly recommend their services.
H Dr Lee, thank you very much for leaving this lovely positive feedback about the landlord service experience you've had from our Wapping lettings team. Krystal is very encouraged that you've found everything stress-free, this is great to hear. Thanks for your continued custom with Benham and Reeves. - Ruth, B&R
5/5
TrustpilotRaj Miah from Benham & Reeves manages…
Raj Miah from Benham & Reeves manages our flat rental. We recently had to re-let our flat after the tenants gave notice just before Christmas. Raj managed to find new tenants quickly and efficiently. He oversaw the repairs etc. So that the property was clean, repaired and ready for new tenants in a very limited time. Thank you Raj and Benham & Reeves for making the changeover so effortless
Hi Suzanne, many thanks for your kind feedback and five staring rating here. We're really glad you've been able to benefit from Raj's lettings expertise and that everything to do with your flat rental was effortless and done in a timely manner. We're glad we continue to meet your service expectations.- Ruth, B&R
5/5
TrustpilotExcellent Service!
When i first bought the property ,B&R found my first tenant who stayed there more than ten years without any problems. Then ,they found the second tenant who is also very reliable. On top of that, whenever there is any problem with the plumbing, electricity etc, B&R take immediate action to fix it! Ms Lisa-Jane Stratton is very efficient! Highly recommended!
Hi Theodore, firstly thank you so much for being such a loyal landlord with Benham and Reeves for so many years, we really do value your trust in us. Lisa-Jane and the team are all really pleased to hear you've had such great service over the years and that the quality of tenants has always been very good too. This is wonderful to hear. Thank you again for your very kind feedback and continued custom.- Emily, B&R
5/5
GoogleWe used B&R to manage our property for over 10 years. The team especially Abbas has always been helpful and prompt to respond to our queries. We feel that our property is in good hands with them.
Hi Johanna, we appreciate you sharing a five star rating here and are thrilled to hear you've had a great service experience from our Wapping lettings and property management team. Thank you for entrusting us with your rental investment property these past 10 years, your custom is valued. - Ruth, B&R
5/5
GoogleWe are a Relocation company and work with many estate agents, i must say that Simon Sobeh has been outstanding! Director, Corporate Care Relocation
Hi Leonia, thank you very much for your kind feedback here, we are very pleased to hear that as a relocation agent, you are being well supported by Simon who as you know, is a long standing member of the lettings team here. We are pleased to hear you are benefiting from his expertise. Thanks for your continued custom. - Ruth, B&R
5/5
GoogleDi Gong is exceptional. He is very diligent; not only is he quick to respond to any queries, he fixes the problem as well.
Hi Claudia, we are happy to hear you are having such a great experience with Benham and Reeves. Di appreciates your kind acknowledgement of his professional support. Thank you for your continued custom, and for sharing a five star rating here. - Emily, B&R
5/5
TrustpilotAbbas Efir has been an absolute…
Abbas Efir has been an absolute pleasure to work with. His professionalism, efficiency, and dedication to both his work and clients are truly commendable.Abbas and his team have made every interaction seamless and enjoyable, and I look forward to continuing my relationship with Benham and Reeves thanks to the excellent service they provide.
Hi Sarah, we're really pleased to hear you've had such a positive service experience with Benham and Reeves and are are glad you've benefited from Abbas's property management expertise. We appreciate your custom and five star rating shared here.- Ruth, B&R
5/5
TrustpilotExcellent property managers!
1.5 years into my tenancy. I have done a full 180 on my initial view over the year.Joyce has been an excellent property manager over the past year, getting issues fixed promptly and flexible around our schedules.I can now say that I’d recommend B&H to any of my friends.
Hi AS, thank you for taking the time to update your feedback, based on your experience this past year. We are thrilled to hear the service is now as you expect, and things are working well for you. Joyce is very encouraged by this and appreciates your encouragement here. Thank you for your continued custom with Benham and Reeves.- David M, B&R
5/5
TrustpilotThe selling team at Beaufort Park (Nick…
The selling team at Beaufort Park (Nick and Thomas) were great in finding a suitable seller for us, and seeing through to completion, we thank them so much!
Hi Gareth, we appreciate you sharing a five star rating here. We are very pleased to hear you've benefited from Nick and Thomas's property sales expertise and professionalism and are glad to hear you've had such a good service experience with Benham and Reeves, thank you for your custom. - Ruth, B&R
5/5
TrustpilotThanks for your support
Thanks for your support, Your Flat is clean and very nice.
Hi Anh, we're very glad to hear you've had a good service experience renting with us, thank you very much for this lovely feedback! - Ruth, B&R
5/5
TrustpilotSincere thanks to Kayleigh Weston
I would like to express my sincere thanks and appreciation for the excellent check-out work performed by Kayleigh Weston, Property Manager of Benham and Reeves, London. For the first time, I have seen a professionally prepared Deposit Refund Report based on the check-out report. In addition, Kayleigh has always been responsive to my queries.
1/5
TrustpilotTenancy rental rip-off
I was very happy with Benham & Reeves in finding my tenants. I paid 8% commission for their service gladly, but had to pay this over 3 months as the rent came in. They had to advertise, screen tenants, do an inventory and keep a deposit.
Hi Graham, we always aim to be transparent about our fees from the outset and apply them consistently to all clients according to our Terms of Business when you instruct us. Nevertheless, we appreciate your feedback which is duly noted. - Emily, B&R
5/5
TrustpilotWe are very happy with the service that…
We are very happy with the service that provided by Yushi Tsuji and Kaiju Matsuda at B&R, they are professional, reliable and responsive.
Hi Marisa, thank you for your kind feedback regarding the service you have had from our Japan Desk team at Benham and Reeves. We are glad you have felt so well supported by Yoshi and Kaiju, this is great to hear. - Emily, B&R
5/5
TrustpilotThank you so much
I want to thank Mark Wellington and his team (Maria and Chris) at Benham & Reeves for my three years as a tenant. The team in the letting office not only assisted whenever I had a query or problem, but they also looked after my wife and our young child, who were both new to the UK when they arrived three months after I moved into my apartment in 2019. I wish you all the best for the future and thank you on my family's behalf. Warm thanks, George
Hi Izfa, thanks very much for sharing your five star rating here and for telling us how great your service experience has been as a Tenant renting with us. Mark and the Surrey Quays team really appreciate your kind comments. - Emily, B&R
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Tell us what you need and we'll put you in touch. Benham and Reeves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
