Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotIt took a while but we sold in the end
It took a while to sell in a difficult market and the price wasn't what we had hoped for but the Tower Bridge office kept at it and we sold in the end. Friendly and knowledgable service from Neil and fees were competitive.
Keith · 3 August 2021
Agent replied · 12 June 2024
Thank you for taking the time to post a review.It is great to receive your feedback.Please do get in touch with your local branch, if we can be of any further assistance.
★★★★★ 5/5
TrustpilotWonderful work
Juliette has made a wonderful work !
Antoine · 25 August 2024
Agent replied · 28 October 2024
Hi Antoine, thank you for leaving a review. Wishing you all the best for the future!
★★★★★ 5/5
Trustpilotquick and easy moving process
Jess at the wandsworth branch got me into my new flat in about 4 days flat. ( pun intended ). she was very quick to communicate any updates and the whole process was very smooth and easy
Jk · 27 June 2022
Agent replied · 12 June 2024
Thanks for the wonderful review
★★★★★ 5/5
TrustpilotAiste K was very professional
Aiste K was very professional, thorough, and responsive. The entire process was smooth and the communication was great. Will come back when back in the market!
David · 9 July 2023
Agent replied · 12 June 2024
Hi David, thanks for your feedback! Aiste will be delighted to hear this, wishing you all the best for the future!
★★★★★ 5/5
TrustpilotThe team at Chesterton’s were really…
The team at Chesterton’s were really responsive and helpful. They were able to find great tenants for us and were really supportive throughout. It was a pleasure working with everyone on the Fulham team.
Nat · 18 October 2022
Agent replied · 12 June 2024
Thanks so much for this feedback Nat - we are delighted to hear that the Fulham team were able to help you find your tenants. Don't hesitate to get in touch if you need any further assistance!
★★★★★ 1/5
TrustpilotRun!
Letting company is ok. The management service Is terribly slow, unprofessional, their attitude is the rudest I have ever ever experienced. They are entitled.Lot of issues.Run!
Claudia · 7 July 2023
Agent replied · 12 June 2024
Hi Claudia, we're sorry to see you have left us this rating. In order for us to investigate this further for you, please do respond to the Trustpilot request we have sent you for further details. This will allow us to follow up with the relevant department. We look forward to hearing from you.
★★★★★ 5/5
GoogleA fanstastic experience with Magdalena who helped us find our perfect house. Her friendly relationship with the previous tenants made the viewings particularly enjoyable, and her help to secure us the house was second-to-none. Thank you Magda!
Charlotte · 14 June 2016
★★★★★ 5/5
TrustpilotPrompt and efficient service by Amanda
Prompt and efficient service by Amanda. Am very satisfied
CECILIA · 12 July 2024
Agent replied · 23 August 2024
Hi Cecilia, thank you for taking the time to leave a review for Amanda, she'll be delighted to see this. Best wishes!
★★★★★ 5/5
TrustpilotThe South Kensington lettings team has…
The South Kensington lettings team has been amazing and very efficient in renting our managed flats over the years. Aki and Cory thank you very much for making my life easier during the lettings process. Regards Charné
Charne · 31 May 2022
Agent replied · 12 June 2024
We are so pleased to hear this. Thank you for sharing!
★★★★★ 5/5
GoogleA very professional company. Nina has been a delight to deal with - diligent, responsive and overall a top quality of service received. I highly recommend.PositiveResponsiveness, Professionalism
Anthony · 13 June 2021
★★★★★ 5/5
GooglePierce was excellent - his knowledge, tenacity and helpfulness was paramount in getting this transaction over the line. Well done... we will definitely be using him and his team again soon.
Nikhil · 13 June 2020
★★★★★ 5/5
TrustpilotThe best agency we dealt with
I dealt with two Chesertons agents and I have to say they were the friendliest, smartest and most genuine bunch we met. They were always professional, honest and never too pushy with a sale, which being in sales myself I really appreciate. I'd genuinely offer them a job in our company! Although we didn't go with Chesertons (by luck, rather than anything else), it was a pleasure dealing with the workers there and I'll be recommending to friends and colleagues to those 2 workers: Stav N (London Bridge) & Jessica F (Camden)
Jack · 10 February 2020
★★★★★ 5/5
TrustpilotGreat experiencing working with Ronan
Ronan helped us find our new apartment in our dream area. He listened to what we wanted and found us a lovely place so quickly and effectively. He has made our experience so smooth and stress-free!
Kazia · 5 July 2022
Agent replied · 12 June 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotCould not say enough good things about…
Could not say enough good things about this letting agency. They were amazing and so stellar in securing our house for us. Really felt like they cared and had our best interest in mind. Couldn’t recommend enough!
Sophie · 19 May 2022
Agent replied · 12 June 2024
Thank you for sharing! We are so pleased to hear this.
★★★★★ 3/5
TrustpilotGot a good price for our property and…
Got a good price for our property and sold promptly. Didn’t think we had the transparency through the sale that we would have appreciated and a few things came up that could have been far better communicated and managed.
Craig · 4 February 2022
Agent replied · 12 June 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
TrustpilotGreat experience
Great experience with Akikur Rahman at the South Kensington branch, super professional, super friendly and easy to engage with! Always understanding, and follows up on every single detail when asked for support. Great asset to the team
Mohammed · 12 May 2022
Agent replied · 12 June 2024
Thank you for the 5 stars!
★★★★★ 5/5
TrustpilotIncredible property manager
Incredible property manager. She always goes the extra mile to make sure our house is taken care of! Highly recommended.
Valeria · 22 November 2023
Agent replied · 12 June 2024
Thank you Valerie, this is amazing to hear. Should you need anything else, we're only a phone call or email away. Best wishes!
★★★★★ 5/5
TrustpilotStrong customer support
Strong customer support and very responsive. Clear instructions on what was needed
Patrick · 8 May 2024
Agent replied · 12 June 2024
Hi Patrick, thank you for taking the time to leave a review. We're so glad you received strong customer support and the team were responsive. Best wishes!
★★★★★ 4/5
TrustpilotTamara has worked hard to achieve great…
Tamara has worked hard to achieve great results. Thankyou.
MR · 24 June 2024
Agent replied · 23 August 2024
Hi Wayne, thank you for sharing your experience with Tamara, she'll be delighted to see this feedback. If you need anything else, please feel free to reach out to her and the team!
★★★★★ 5/5
GoogleHad a very good experience! Leo was the best agent I have dealt with. They really care about both the tenant and the landlord, which is rare for London agents.
Farrah · 13 June 2020
★★★★★ 5/5
TrustpilotGreat results and a pleasure to deal with
Very pleased with the Knightsbridge office who found me two great tenants in two difficult years. Also a pleasure to deal with everyone there and in their management office, where Ross continues to be extremely responsive and helpful.
Oliver · 7 February 2022
Agent replied · 12 June 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotGreat team professional and helpful …
Great team professional and helpful (Simone, Aysa and everyone else).
Carolyn · 30 May 2024
Agent replied · 17 June 2024
Thank you for your review Carolyn. We are pleased to hear this!
★★★★★ 5/5
TrustpilotSum Yee was so awesome!
Although I found my home with another negotiator, I want to give a special review for Sum Yee. She was very patient, answering all my questions and really helped me narrow down my options. Thank you, Sum Yee!!!
MS · 3 February 2022
Agent replied · 12 June 2024
Thank you for sharing this is wonderful to hear!
★★★★★ 5/5
TrustpilotFriendly, professional, very good!
Friendly and professional team that know Barnes and residential sales inside out. Always on the ball with great advice. Very responsive. Managed the whole process to achieve an excellent price and a very satisfied client
Gordon · 23 June 2022
Agent replied · 12 June 2024
Thank you for sharing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.