Behr and Butchoff London reviews

★★★★★ 1/5

Google

This company and landlord refuses to pay for work done at their properties was it really worth it all over £700 leaving a family without food to eat disgusting, say they will transfer the money then do not reply to message or calls for more then a week

Jac · 25 August 2024

★★★★★ 5/5

Trustpilot

Fantastic

Extremely helpful and made our search for our new home stress free. Molly was lovely to deal with and we are over the moon with our new home. Thank you Molly

Tyler · 29 April 2022

★★★★★ 5/5

Trustpilot

Catherine Whaley - She’s got this

Catherine Whaley at has been personally overseeing my rental property for 1-2 years now and it’s amazing having the consistent point of contact and personalized service. She keeps every little detail of under control and super fast response time. Really reassuring and professional service I can rely on. Excellent

Zainab · 1 August 2024

★★★★★ 5/5

Trustpilot

Above and beyond!

Went above and beyond to help get our apartment. At the time we were living abroad during tgecpandemic and Jasmine was great taking videos and showing us around the potential accommodations. Great job done! Thanks.

Audrey · 24 August 2021

★★★★★ 1/5

Trustpilot

I do not recommend this agency!

1. Our tenancy agreement had a clause that the flat should have had a professional cleaning at the day we checked in, but obviously they did not. We had to sleep one night at the hotel, which money they did not Reduce from the rent. 2. I complained about few things that needed to be renewed in the house a few months no one took actions. 3. I have made complains 5 months about mouses🐁 in the house, they did not took action and in the end never replied to emails.

NM · 16 February 2022

★★★★★ 5/5

Trustpilot

Exceptional estate agent

Tanya Malik was nothing but professional, outgoing and extremely helpful. Made the process of moving so seemless and stressless. Thank you so much! She really is a credit to the company.

Leandra · 6 April 2022

★★★★★ 5/5

Trustpilot

Hugo Pires in Wandsworth

We dealt with Hugo Pires in Wandsworth and he went out of his way to fit in an extra viewing at short notice for us which we were very thankful for!

Andy · 5 April 2022

★★★★★ 5/5

Trustpilot

Xiaoyi has been great

Xiaoyi has been great - answers fast and helps us with whatever we need effectively

Afonso · 12 October 2023

★★★★★ 1/5

Trustpilot

Avoid Chesterton’s…

Avoid Chesterton’s like you would Covid. From the beginning of our tenancy, to the last day, we have endured nothing but frustration, aggravation and excuses. Day one: my wife arrives to take possession of our flatt and found the unit FILTHY. Chesterton’s assured us the flatt had been professionally cleaned and inspected. My wife was fortunate to find a professional cleaning company to perform a same day cleaning. Of course, no compensation was offered and all she heard was excuse after excuse. Last day: after two years of tenancy, it took over TWO MONTHS for our deposit to be returned. Again, (with no fault of our own) incompetent, ill-trained, complacent, and unprofessional behavior caused this unacceptable delay. Interaction, in between our two year tenancy with Chesterton’s, was equally unacceptable. If you find a flatt managed by Chesterton’s, run fast and run far.

Leonard · 8 February 2022

★★★★★ 5/5

Trustpilot

Romy at Covent Garden

Romy at Covent Garden was very helpful and available. She really understood what I was looking for and managed to find me a lovely flat that suited all my needs.

Saatchi · 16 May 2022

★★★★★ 5/5

Trustpilot

Risida Greeganage

Risida Greeganage dealt with a letting matter in Kew for us very well. She was responsive and ensured everything completed smoothly and on time. She also did so in a way which allowed all concerned to achieve the above and continuing good relations.

Christopher · 31 October 2024

★★★★★ 5/5

Trustpilot

Thanks Daniel Sie!

Just wanted to say a huge thank you to Daniel for all his assistance and hard work throughout the letting process. He was professional, respectful and an incredible help. Thanks Daniel!

Carlin · 25 March 2022

★★★★★ 5/5

Trustpilot

Strongly recommend

Lily is great person to deal with: professional, knowledgeable and considerate. Quick to respond and overall very helpful, leading to a great experience.

Kate · 15 February 2023

★★★★★ 4/5

Trustpilot

Supportive Staff

The staff was very helpful throughout the process and provided support when needed. Nikita was particularly good at managing the property

Dylan · 12 April 2023

★★★★★ 5/5

Google

We were searching for an apartment during tier 4 lockdown. Gabrielle was extremely professional and responsive, and facilitated FaceTime viewings and/or video viewings ahead of physical viewings. She was quick to respond and when we found ‘the one’ she held our hand through the entire process, providing us with sound advice during the negotiation process and assisted us with securing the apartment of our dreams :)PositiveResponsiveness, Professionalism

Mahdiya · 13 June 2021

★★★★★ 5/5

Trustpilot

Stav was fantastic in helping us secure…

Stav was fantastic in helping us secure our apartment. He went above and beyond and tied up the deal at 10pm on a Friday night. Highly recommend him as an agent!

Charles · 9 February 2022

★★★★★ 5/5

Trustpilot

Great team at Tower Bridge

Great team at Tower Bridge - Olivia made the process as easy as possible for us and was a breath of fresh air after having such a struggle to find somewhere suitable.

Emma · 9 December 2021

★★★★★ 1/5

Trustpilot

Chesterton´s sister companies Teamstar…

Chesterton´s sister companies Teamstar and Amartio managed our house in Malaga on Airbnb and Booking. They were suppose to run our accommodation on our behalf. Due to the very deficient service they provided, resulting in awful reviews on Booking, we decided to terminate our contract with them. However, at the time they ought us 4000 Euros corresponding to all the bookings for August and September 2021. After countless efforts to get in contact with them and claiming our money without success, they suddenly disappeared from every single platform they were before. That included Instagram, Facebook, telephone registers and email services. They vanished and took our money with them and I assume they took the money of their employees and many other owners too. The person who owned this company apparently opened another company called Eeverynite for which he is now CEO. If I were you, I won´t use their services, as the lack of professionalism we experienced with their previous company was outrageous. Still trying to get our money back...

Owner_scammed · 14 November 2021

★★★★★ 5/5

Trustpilot

Pleasant experience renting through them

I like that this company is very professional and makes me feel safe renting when doing it through them. I also had a lovely contact that took care of me and made me feel welcome. Replied quickly on all my requests and also stepped up extra for me, I felt. So a big kudos to her for making the experience feel good. They also have a portal that makes everything feel professional and good. The only comment I got is that their portal might be challenging navigating around, but then we are nip picking on a high level :P A fantastic company throughout.

Tom · 11 November 2021

★★★★★ 5/5

Trustpilot

To Lucy Bate

In fact, I had several viewings before meeting Lucy Bate, but I could not look for a 1 bed flat I liked. However, after having the viewing of this flat with her, I thought I wanted to live right here. Before the contract, she sincerely helped me with many things as sometimes it was difficult for me to understand because of language. I think that meeting her was very lucky and I'm really grateful to her.If I move out and I should find other flats, I will definitely have a contract with her.

Gabi · 4 November 2021

★★★★★ 1/5

Trustpilot

Glossy facade at Chiswick

We found the experience awful, and the team generally dishonest and uncommunicative. Before completion our emails requesting inspections and updates were avoided, and on completion the house was left in a filthy state - despite assurances from the manager that the house was in great condition. The agent also delayed completion due to poor communication, and made no efforts to mitigate the situation.We would actively avoid this agency going forward, and would discourage our friends and colleagues from doing so.

David · 27 October 2021

★★★★★ 5/5

Trustpilot

Great service

As a buyer, I received great service from Neil and his team. Very easy to contact and communicate with and very helpful in ensuring the whole process went smoothly.

Timothy · 10 April 2022

★★★★★ 5/5

Trustpilot

Shannon was very helpful and answered…

Shannon was very helpful and answered all my questions and doubts promptly. She was always attentive and professional and help me find a property that met all my needs.

Cassia · 8 April 2022

★★★★★ 1/5

Trustpilot

Clueless cowboys

Clueless cowboys I have been a landlord 20 plus years and dealing with this company has been painful !! AvoidNo my review is 100% authentic I don’t need to prove this or be bothered by you any more !! If you want more information you are very welcome to email me directly. But you have wasted literally hours of my time .

JJC · 19 September 2023