Trusted Agent profile · London
★★★★★
1,286 reviews across 2 platforms
105 St. Johns Wood Terrace, London, NW8 6PL
Behr and Butchoff's office in London, at 105 St. Johns Wood Terrace, is rated 4.6 out of 5 across 1,286 reviews on two platforms, including 230 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Estate Agents
We are very happy with services provided by this company. Shih-Yu Phang was our agent - knowledgeable, experienced, professional, attentive to detail, made a few very useful suggestions, always prompt with responses. We would definitely use this company in the future and would highly recommend it.
Thank you Alena for your feedback. We are very pleased this to hear this.
5/5
TrustpilotJuliette Dartois went the extra mile…
Juliette Dartois went the extra mile and did an excellent job!
Hi Jens, thank you for leaving a great review. We appreciate the support and are always here to help.
5/5
TrustpilotJuliette Dartois was amazing
Juliette Dartois was amazing. Thanks a lot for your cooperation and support!
Hi Daniil, thank you for sharing your experience with Juliette and we wish you all the best for the future!
5/5
TrustpilotMillie Brandon was an amazing support…
Millie Brandon was an amazing support during all the process of finding a new place. I just moved to London, and Millie provided an excellent service since the very first moment. Her advise was unique, providing the most accurate information.
Thank you for your review!
4/5
TrustpilotGreat Team at South Kensington office
Good service all round with the Team at the South Kensington office. Good advice and understood that tenancy must be right for both the landlord and the tenant. Many thanks to Aki, Lily and the rest of this very professional Team. Lia
Thank you for sharing your experience with Chestertons!
5/5
TrustpilotGreat service!
We recently viewed a property with Tamara Price at Chesterton’s South West Lettings and were really impressed with the service we received. Tamara was really helpful, both in showing us around the property and in giving advice on next steps and formulating our offer. Thanks a lot!
Your feedback is highly valuable to us, and Tamara sends her thanks for this review.Please do not hesitate to get in touch if we can be of anymore help.
5/5
TrustpilotDelighted with the service and result…
Delighted with the service and result from Gary and his team in Battersea Rise lettings. I was on the market for a week and they secured a number of offers which were well presented to me and resulted in agreeing an over the asking price. Thank you.
Your comments have been passed on to Gary and the team, who are thrilled that they were able to assist you in successfully finding a tenant for your property.Thank you.
5/5
TrustpilotEven though our offers weren’t successful…
Even though our offers weren’t considered, our agent Tamara Price was extremely helpful. She helped us with filling out our offer form and gave us advice on how to make better offers. She’s very patient and always answers questions promptly.
We are so pleased to hear this! Thank you.
5/5
TrustpilotAnn was super helpful and friendly with…
Ann was super helpful and friendly with our end of tenancy checks!
Hi Devangini, thank you for the kind words. We are so glad Ann was super helpful and friendly. We wish you all the best.
5/5
TrustpilotChesterton is generally good
Chesterton is generally good, but Naima Latif is the best. She is professional helpful approachable and responsive Whenever I call she responds and sorts the issue.
Thank you for your review Zahir, it's great to hear you find Naima approachable and responsive when an issue arises. Wishing you all the best!
5/5
TrustpilotEnd of panic!
I rang the management phone number feeling worried because my usual point of contact was away from the office and I had an urgent problem that could potentially have involved a good deal of money. Sam Heaps knew about the issue, gave me all the necessary information and sorted out my difficulty really quickly. Super-efficient and super-helpful, thank you!
Hi Maria, thank you for taking the time to write a great review. We are so glad Sam was able to help and gave you the necessary information and sorted out the problem. We are always here to help should you need anything further.
5/5
TrustpilotTrustworthy and Efficient Company with Helpful Staff
I have had a really good experience with this company. They are knowledgeable, efficient and helpful and always respond quickly when contacted. My latest dealings were with tenancy consultant Niema Latif, and she embodied all the qualities that make this company so admired and trusted. I had some difficult accessing documents, and, when I informed her, she immediately suggested solutions.
5/5
TrustpilotMarine was very helpful!
Thank you for sharing!
5/5
TrustpilotFantastic service and experience
Juliette has been brilliant to deal with - super responsive and helpful!
Hi Alisdair, thank you for the review. We are so glad Juliette was responsive and helpful. We appreciate the support.
1/5
TrustpilotDont use Cheterons to find houses to rent
Another day, Another threat from the agency. I would strongly recommend not working with this agency at all. It is a sincere request from a tenant, it is just using the power dynamics brutally because they have the security deposit. I have the threats on email now so I do not if I can upload them for better reference for other people. The service is just pathetic.
Hi Pranav, we're sorry to see you have left this rating. After investigating this with the team, we can see that this was solved amicably with the tenant. If you wish to discuss anything further, we'll be more than happy to help.
5/5
TrustpilotServe your interests well
Competitive fees, friendly staff, got lots of viewings and drove the process so we completed by my deadline. Luke Drewitt was my primary contact, kept me in the loop all through the process and was a pleasure to deal with. Would recommend.
Thanks for your review! We are pleased to hear of your experience with Chestertons.
5/5
TrustpilotJuliette is always helpful and…
Juliette is always helpful and extremely kind.You can rely on her
Hi Katerina, thank you for sharing such kind words about Juliette. If you need any further help, please do let us know.
5/5
TrustpilotI cant reccomend Chesters enough
I cant reccomend Chesters enough, what a fantastic service right from the start. They made the selling process so easy and they are an absolute delight to deal with. Thanks to Ellie, Claire and Leah for all your hard workClaire and James
Thank you for your review Christopher. We are pleased to hear this!
5/5
TrustpilotEverything is well delivered From the…
Everything is well delivered From the beginning till now Emily help me out with the flat, and the arrangement, the landlord is kind as wellThanks a lot for that!
Thanks for the 5 star review Lucas
5/5
TrustpilotHad a great experience with…
Had a great experience with chestertons. The process of letting was straight forward and the team were very responsive and felxible to my circumstances. Special thanks to Rufus Holt for your help!
Hi Jake,It's fantastic to hear about your positive experience with Chestertons and Rufus! We wish you all the best in your new home, and please don't hesitate to reach out if you need any further support.
5/5
TrustpilotPositive experience overall
Positive experience overall. We worked with Archie as our agent and couldn’t have been happier. He helped us out with every inquiry we had and made sure we were taken care of. Couldn’t recommend more!
Hi Davi, hope you're well and thank you for providing this feedback for Archie! It's great to hear he was able to assist your with your recent query. Should you need any further help, please do get in touch. Best wishes!
5/5
TrustpilotContract Renewal
Sharntell was being helpful with our contract renewal.
Hi Antoni, we're happy to hear that Sharntell assisted you with your contract renewal. If you need anything else, please do let us know.
5/5
TrustpilotGreat Experience with My First Rental!
Great Experience with My First Rental!My experience has been great from the very beginning, with Mia showing me the house, to the closing process, and continuing with Shakil providing support for repairs and answering my questions after the rental was finalized.I can say that renting the place as a foreigner and having their support was extremely important to me.
Hi Elton, thank you for sharing your experience with us. We're thrilled to hear that you found your first rental through us and Shakil has been on hand for any repairs or queries you've had. Please let us know if you need anything else. Best wishes!
5/5
TrustpilotJenny was excellent and looked after my purchase diligently
Jenny was excellent and looked after my purchase so well, having said that so did Ryan and Xavier, whenever needed ....they work as a team in that they all knew the current state of play .... exceptional customer service .... would recommend without any hesitation !!
Thank you for taking the time to post a review! We have passed your comments on to Ryan, Xavier and the team in Richmond.Best wishes.
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Behr and Butchoff London won awards at EA Masters in one year, most recently 2019.
EA Masters winner in one year: 2019.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Behr and Butchoff hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Behr and Butchoff won Winner for Best Estate Agent Guide 2020 award winning agency, Lettings, North West London at EA Masters 2019.
