Trusted Agent profile · London
★★★★★
1,286 reviews across 2 platforms
105 St. Johns Wood Terrace, London, NW8 6PL
Behr and Butchoff's office in London, at 105 St. Johns Wood Terrace, is rated 4.6 out of 5 across 1,286 reviews on two platforms, including 230 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotTamara Price has been great throughout…
Tamara Price has been great throughout our whole application and has taken the time to go through our application with us which is very rare from my experience. Overall great experience
Hi Sam, thank you for your kind words about Tamara! We're happy to hear that she's helped you throughout the process of finding a property. Should you need any further assistance, please feel free to reach out. Best wishes!
5/5
TrustpilotI was very happy with service provided…
I was very happy with service provided and when looking to rent a property in Marylebone area of London - will highly recommend!Aiste was a gem and very professional and helpful.Thank you Nadya
Hi Nadya, thank you so much for sending in this review! Aiste will be delighted to hear this. Should you need anything else, please do not hesitate to get in touch with the Hyde Park team. Best wishes!
5/5
GoogleGabrielle was BY FAR the best agent I've ever had the pleasure of working with and I could not stress that enough. Saying she was helpful would be an understatement. Not only did she find me an amazing property and helped me reach the best deal for it, but she was also kind enough to provide me with inside tips and extensive resources to help me get out of an awful property where I was being mistreated daily in her own time (which is, of course, far out of her job description). She made herself available at all times, answered every question on the spot, was very honest about the downsides of the properties she was presenting and she managed to secure a deal for my flat so good that I genuinely did not think was possible. I could not recommend working with her enough, after going through a horrific experience with another agency she definitely restored my faith in agents hahah, do yourself a favour and ask for her if you're looking for a flat in the area. Already gave her number to all my friends :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotProfessional, responsive and friendly
Nishaad is very professional and friendly. He has shown great capacities to adapt to his clients needs and always finds solution to satisfy his clients. Nishaad is also very responsive and has great communication skills. I recommend you to deal with him for any property search.
Thank you for sharing!
5/5
TrustpilotSeamless
Transparent, easy and seamless process particularly as we are new to London and knew the process to lease a property was going to be harder. Ellina and her team have been available 24/7 to help us navigate this process. Couldn’t ask for a better experience.
Thank you for your review Annabelle. We are pleased to hear this!
5/5
TrustpilotGreat service
Xiaoyi is always very helpful and responsive with any queries I have. Very much appreciated!
Hi Rosie, thank you for taking the time to leave a review for Xiaoyi, she'll be delighted to read this. Best wishes!
5/5
TrustpilotRenting experience
Dawn has been amazing! It’s my first time renting in London and I couldn’t have done it without Dawn’s kindness, patience, and guidance! Thank you!
Hi Yasmine, welcome to London! We're happy to hear Dawn has made your first move here an easy one. Wishing you all the best in your new home and please do not hesitate to get in touch if you need anything else.
5/5
TrustpilotHappy with the service
Hannah has been great at letting us know when safety checks are needed, organising these & making sure certificates are held on file. Very happy with her service.
Hi Barbera, thank you for taking the time to leave this feedback for Hannah. We truly appreciate your feedback!
5/5
TrustpilotGreat company
Juliette was amazing. Overall experience 10/10. Communication with whole team was great and efficient.
Hi there,We're so pleased to hear that Stephen and the team have provided such an friendly and efficient service throughout the years! Thank you for taking the time to leave this review, and please don't hesitate to reach out if there's anything else we can support you with.
5/5
TrustpilotLovely experience with this agency…
Lovely experience with this agency specially dealt with Sarah Gawith through professional and discipline.
Thank you for the 5 star review, we will pass on your kind words to Sarah
5/5
TrustpilotNiema is a STAR ! …
Niema from Chesterons recently assisted re-letting on my residential property in Barnes. Her attentiveness and efficiency was very impressive and instilled confidence in me. She has done a great job and I highly recommend Niema.MS
Hi Michael, thank you so much for your feedback, it's great to hear Niema assisted you in the re-letting of your property! Should you have any further queries, please do not hesitate to get in touch. Best wishes!
5/5
TrustpilotReally helpful property management…
Really helpful property management service - special thanks to Joyce Pau for addressing all my queries and liaising with my tenant and myself so efficiently and promptly.
You're very welcome and thank you for leaving a review for Joyce. Wishing you all the best!
4/5
TrustpilotGood service from property management
There were multiple issues with the property that required repairs and maintenance, but our property management agent Joyce Pau helped resolve them promptly and provided updates throughout.
Thank you for your feedback, Joyce was delighted to assist you throughout the repairs and maintenance. Please do get back in touch if you need anything further. Best wishes!
5/5
TrustpilotJuliette was communicable and lovely…
Juliette was communicable and lovely all throughout the process. Great person to work with!
Hi Karim, thank you for the great review. We are so glad Juliette was communicable and lovely throughout the process. Should you need anything else, we will be happy to help.
5/5
TrustpilotThank you
Andrew in South Ken did a great job renting my flat for me. Kept me well informed of the process throughout and was a pleasure to deal with. Andrew made the whole process incredibly easy and i would certainly recommend him.Thank you very much.
Thanks for your review Catherine! We are pleased to hear of your experience with Chestertons.
5/5
TrustpilotOutstanding service
Outstanding, seamless service from initial contact, valuation, marketing and the placing of new tenants. Alice Karn was incredibly efficient, knowledgable and resourceful, and kept me informed at every stage.If only I could get her to manage every other part of my life…
We are so pleased to hear this! Thank you for sharing.
5/5
TrustpilotThank you to Juliette
Thank you to Juliette, very professional and competent during my flat search.
Hi Antoine, thank you for leaving a great review. Juliette will be thrilled by the kind words. Wishing you all the best.
5/5
TrustpilotKatherine Ma is a true professional who…
Katherine Ma is a true professional who goes above and beyond for her clients. Her deep knowledge of the industry, combined with her exceptional customer service, ensured that everything was handled with the utmost care and precision. Her positive attitude and attention to detail made the entire experience smooth and worry-free. I highly recommend her to anyone seeking expert assistance.
Good afternoon, thank you for taking the time to write a great review and sharing your experience with Katherine Ma. We really appreciate the support and wish you all the best.
5/5
TrustpilotProactive and Professional
We'd like to thank Betsy for her prompt and efficient service. She understood our needs and found a great apartment for us. Thank you!
Hi Andy, thanks for your feedback and we're happy to hear you found a great apartment. Wishing you all the best for 2024!
5/5
TrustpilotVery good service
Niema was great.She was on top of all the details, easy to work with and responsive to emails in a timely manner.
Hi Khodor, thank you for sharing your experience with Niema, we really appreciate the feedback. Should you need anything else in the future, please do not hesitate to get in touch. Best wishes!
5/5
TrustpilotStav and the team were brilliant
Stav and the team were brilliant. They clearly went over and above to ensure we had a good experience and managed to land the dream home! The admin and paperwork required was minimal and the team were super-flexible in the lockdown/covid times too. Would 100% recommend.
We are so pleased to hear you are in your dream home, and a big thank you for taking the time to leave a review.
5/5
TrustpilotProperty Management Consultant
My partner and I have had the great pleasure of working with Preya Nair as our Property Management Consultant. Without fail, Preya delivers exemplary service, responding to queries in a kind, timely manner. We feel like she is on our side in all rental situations and have complete faith that she will work as hard as possible to find solutions to any and all problems we may have. We'd highly recommend her to anyone looking for an adept, professional, and trustworthy advisor.
Hi Linda,It's fantastic to hear how Preya has been able to provide such an exceptional service as your Property Management Cosultant. We really appreciate this lovely review and for the recommendation! We wish you all the best, please do feel free to get in touch if you need any further support.Many thanks,Chestertons
5/5
TrustpilotOutstanding!!!
Martyn provided outstanding services! The process was smooth and have been updated regularly until exchange. We will highly recommend Chesterton Kew for their professional services. Thank you!
Congratulations on your recent exchange Noel and Ron, it was a pleasure to be involved. Wishing you all the best for the future!
5/5
GoogleWe first met Martins before the Christmas holidays - he showed us a flat that was almost perfect but we didn’t end up taking it. When we came back from the break, Martins followed up with us and said he had selected a few flats to show us. We really appreciated his pro-activity and the fact he persevered given our long list of requirements and inability to compromise :) Martins really understood what we were looking for and nudged us towards a flat we weren’t necessarily excited about at first, seeing it on the brochure. Turns out he was right to organise the viewing because it ended up being the perfect flat! Martins was really responsive and helpful during the contract negotiations and we are now really looking forward to the move. It was a real pleasure working together! Thank you!PositiveResponsiveness, Quality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Behr and Butchoff London won awards at EA Masters in one year, most recently 2019.
EA Masters winner in one year: 2019.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Behr and Butchoff hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Behr and Butchoff won Winner for Best Estate Agent Guide 2020 award winning agency, Lettings, North West London at EA Masters 2019.
