5/5
TrustpilotAll was up to standard
All was up to standard since the viewing stage (Shaquille was just so welcoming and easy to talk to) right until the check in stage (same day as payment cleared the check in was arranged).
Trusted Agent profile · London
BC Properties London reviews
★★★★★
274 reviews across 2 platforms
9a, Pegler Square, London, SE3 9FW
BC Properties's office in London, at 9a, is rated 4.8 out of 5 across 274 reviews on two platforms, including 95 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProfessional service
Fiona replies repidly and provides professional services.
Agent replied · 25 December 2025
Thank you for leaving a wonderful 5* review. Kind regards, Asma
5/5
TrustpilotMy experience with B&C Properties was…
My experience with B&C Properties was very positive. Many thanks to Tiffany, a lifesaver, who provided an outstanding services, was very quick with responses and processed things quite quickly which was very helpful and much appreciated.
5/5
TrustpilotThe whole B&C team have been our best…
The whole B&C team have been our best ever estate agency experience. They, Tiffany Francis, Michelle Anderson and Catie Evans, were a great team and were worth their full fee!
Agent replied · 23 December 2024
Dear Tim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotRenting
From the beginning, Tiffany and Michelle were very helpful, they kept me updated and answered all my questions directly. And if I had an issue it would be solved quickly. Very good experience!!!
5/5
TrustpilotGreat job Michelle
Michelle Anderson continues to provide exceptional property management support. She is always available, responsive and professional in all our interactions. I would highly recommend her.
Agent replied · 4 June 2026
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleEven though I eventually got a different place , my agent here Dominic was outstanding during letting process. He is professional and was on time for meetings plenty of information by the area. Thanks
5/5
TrustpilotProfessional service
We received a very professional service from B&C. We were in contact with Tiffany and Michelle. Both were always available, quick in response, following through and we felt our apartment is in good hands.
5/5
GoogleHave really enjoyed working with the B&C properties team while was looking for an apartment at Kidbrooke. In particular, have worked with a sales manager Tiffany. Over the last 2 months I have dealt with 20+ real estate agents and can compare and confidently say that B&C has a very friendly and tailored approach to every customer. Sales manager tried to understand my position and was proactively looking for the best options and trying to negotiate best deals. Thank you very much!
5/5
TrustpilotThat the people named above are excellent at their jobs
Having today successfully completed an agreement I write to compliment Tiffany, Michelle and Paul on a very professionally executed transaction which from the start was accompanied with great charm and skill. Without them there really wouldn’t have an deal. Michelle demonstrated calm and perseverance in the face of an IT/AI meltdown whilst Tiffany ensured that everyone worked to a successful conclusion. The business is fortunate to have such a skilled and professional team which is refreshing and in contrast to so much of what is now prevalent in the business of service delivery. Congratulations !
5/5
TrustpilotIf you are looking for the best agency in London, read my review
Looking for an apartment in London can be stressful, but my husband and I have been lucky to find a property with B&C Properties. From the first instance, they are been really professional. We had our first viewing with Tiffany, who replied our emails really fast, and soon set up a viewing. She explained everything really well and gave us all the details about the accommodation. We really liked the property and when we wanted to make an offer, she quickly sent all the information, so we could start the process as soon as possible. Then we met Michelle, the property manager of B&C Properties, who guided us through the reference process and made the process easy and straightforward. We really want to give credit to Tiffany and Michelle, who responded to us, even outside working hours, and this is something really rare to find nowadays in letting agencies. Thank you for everything from Zack and Ami, you deserve the five stars!
5/5
TrustpilotBest property agent around!
I have used B&C Properties for several years. Without exception, I have found all aspects of their service to be excellent. I believe this is because B&C are of a size where you can build up sound relationships and you know you can speak to the same person. I’m particular, Michelle (head of property management), Sam (lettings) and Tiffany (sales) have been superb, not to forget Catie! Always responsive and super to deal with. Thoroughly recommend.
5/5
TrustpilotMichelle - a pleasure to work with!
Michelle, Property Manager at B & C Properties is superbly responsive, efficient, competent and importantly, kind and friendly too.Inevitably issues occur during a tenancy and Michelle always quickly finds the best solution.It is a pleasure to deal with Michelle!
Agent replied · 23 December 2024
Dear Rob, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotA simple, slick and amazing experience
I was looking to move quickly, and applied for viewings across many properties. However B&C were the first to reply and seemed to actually be interested in helping me out rather than just forcing a property on me or making it feel like I was doing them a favour !Being shown round the property by Shaquille, he was not pushy at all, made me feel welcome and we just chatted normally about the property, even helping move a sofa to see what layout works best. I never felt I was being sold too, which actually made me more willing to go with B&C. Really cool guy.Since putting offer on, I’ve been kept up to date, asked for input ie signing docs and paying monies, but it’s all done via a great online portal and gentle email comms from Michelle.The best rent experience I’ve had. Oh and also, very quick. It’s been a just over a week and these guys have worked hard sorting everything out and being accommodating, without being pushy, without making me feel rushed and without forcing anything.Brilliant experience. Will be straight back to these guys if I need too.
5/5
GoogleThank you Emily and Michelle, very good service!
5/5
TrustpilotThe guys at B&C did a great job selling…
The guys at B&C did a great job selling our apartment in a difficult market. Shout out to Tiffany in particular who really helped.
5/5
TrustpilotI just finalised my move in my new…
I just finalised my move in my new house and Michelle and Tiffany was great and help me so much with everything. Best service ever thanks 🙏🏼
5/5
TrustpilotEveryone was extremely helpful and…
Everyone was extremely helpful and speedy in helping me rent a property . In particular Dominic was so helpful, professional and active doing his best with me in order to finish the deal.
5/5
GoogleI recently viewed a property with Tiffany and had a great experience. She was friendly, professional, and knowledgeable, answering all my questions and making the process smooth. Highly recommend!
5/5
GoogleI had a fantastic experience coroperating with Cindy at B&C Properties. She is professional, knowledgeable, and always available to answer any questions. Cindy took the time to understand my needs and provided valuable insights throughout the process. Highly recommend her for anyone looking for a reliable and expert real estate agent!
5/5
TrustpilotBig thanks to Catie from B&C
Managing a property in a different country sounds daunting. There are many uncertainties and hurdles. Fortunately, I have chosen B&C as my property management agent, who makes my landlord's life the easiest. For five years, Catie from B&C has been taking care of everything about my property; I really appreciate her professional and sharp market insights, dedicated work on property maintenance, and endless patience with questions from a landlord who has an empty head about local conditions. Since I decided to sell my property and put the advertisement on different agents, B & C has the best footfall of local resources and found me the high-quality buyer with the best price the quickest. During the selling process, Catie proactively helps with the communications between my solicitor, the buyer, and the buyer's solicitor. Without her great effort, the complex selling process wouldn't go so smoothly. If you have a property to rent or to sell, B & C is highly recommended.
5/5
TrustpilotProfessional Team!
Working with Michelle and the team, helped make the renting process go very smoothly, they were very responsive and would be happy to work with them again.
5/5
TrustpilotReally helpful and efficient agents
Really helpful and efficient agents. Were also very quick to reply to all our queries. Michelle and Tiffany were great in helping us secure our property.
5/5
TrustpilotFriendly, Helpful and Fast
From viewing to confirming move in date, everything has been smooth and professional. Tiffany showed us around the apartment and was very friendly and helpful, even later on in the evening would help with queries in order to progress our application. Michelle then helped us with referencing, very friendly and sharp on emails. We put a holding deposit down Thursday evening and had everything done by Wednesday afternoon. Amazing service. Highly recommend.
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Questions about BC Properties London
How many reviews does BC Properties London have?
BC Properties's London office has 274 reviews across two platforms: 95 on Google, 179 on Trustpilot (across the whole business).
What is BC Properties London's rating?
BC Properties London is rated 4.8 out of 5 across all 274 reviews, and 4.7 out of 5 on Google from 95 reviews.
Where is BC Properties's London office?
BC Properties London, 9a, Pegler Square, London, SE3 9FW.
