5/5
TrustpilotReally helpful and efficient agents
Really helpful and efficient agents. Were also very quick to reply to all our queries. Michelle and Tiffany were great in helping us secure our property.
Trusted Agent profile · London
BC Properties London reviews
★★★★★
277 reviews across 2 platforms
9a, Pegler Square, London, SE3 9FW
BC Properties's office in London, at 9a, is rated 4.8 out of 5 across 277 reviews on two platforms, including 95 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFriendly, Helpful and Fast
From viewing to confirming move in date, everything has been smooth and professional. Tiffany showed us around the apartment and was very friendly and helpful, even later on in the evening would help with queries in order to progress our application. Michelle then helped us with referencing, very friendly and sharp on emails. We put a holding deposit down Thursday evening and had everything done by Wednesday afternoon. Amazing service. Highly recommend.
5/5
TrustpilotIt was great to have Adele showing me…
It was great to have Adele showing me the flat, really professional and answered all my questions.Definitely will be back in touch with her once i'm ready to start my search again :)
Agent replied · 23 December 2024
Dear Adrianna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
TrustpilotAbsolutely terrible service
Absolutely terrible service, I was told if the tenancy agreement didn't go through I would get my holding deposit back, but when I filled the application form, because I didn't tell them I had a ccj they canceled my application and kept the holding deposit, I made it clear from the beginning that I had bad credit and I also had a gatantor, and I'm fully aware that a ccj comes up when they check, so there is no way I would have tried to hold back that information.after update on my review, after some back and fourth, which has taken a week, a helpful person called Sam has arranged for £246 to be refund.
5/5
TrustpilotThanks for the swift response
Thanks for the swift response in resolving the problem with the leak from the washing machine pipe at my flat. Many thanks to Michelle for her professionalism!
5/5
TrustpilotA great local property agent
A great local property agent, with very friendly staff! Especially Tiffany Francis the manager is very helpful and willing to go out of her way!
5/5
TrustpilotTiffany was great during the sale of my…
Tiffany was great during the sale of my flat. She returned calls and messages and couldn’t have been more helpful.
5/5
GoogleThe whole B&C team have been our best ever estate agency experience. They, Tiffany Francis, Michelle Anderson and Catie Evans, were a great team and were worth their full fee! A great experience and thank you so much. You collected our post, fixed our problems and made life easy.
5/5
TrustpilotSuper helpful and very reposive on the…
Super helpful and very reposive on the questions. I really appreciate for making the process very easy.Thank you once again.
Agent replied · 23 December 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotTiffany has been very pro-active in…
Tiffany has been very pro-active in terms of her response and arranging viewing whenever required. She has been very helpful in all areas.
5/5
TrustpilotAdele was very helpful at all time It…
Adele was very helpful at all time It was a great experience... Thank you for your support.
5/5
TrustpilotRianne and Michelle very helpful and…
Rianne and Michelle very helpful and was brilliant with the move in process
Agent replied · 23 December 2024
Dear Liam, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
1/5
TrustpilotWorst Rental Agency
I've been renting with B&C Properties for less than 6 months at 104 Grayston House.The move in started fine, but after finding a mold issue that removed the use of my closet things have gone downhill.In two months they have not fixed the problem and not offered any rental discount and being told that if I don't like it I can move.
5/5
TrustpilotAmazing Adele and Michelle helping us…
Amazing Adele and Michelle helping us secure an amazing apartment with a preferred price. Thanks a lot!
Agent replied · 23 December 2024
Dear Jennie, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma
5/5
TrustpilotAdele was very professional
Adele was very professional, helpful, and knowledgeable in her field. Would highly recommend!
5/5
TrustpilotMichele is very helpful and…
Michele is very helpful and knowledgeable and available to give help at all times! Very great service
5/5
TrustpilotSuperb service
Superb service! Would like to thank Tiffany and Michelle in particular as they made acquiring the property easy and straight forward.
5/5
TrustpilotGood
Good! The response was in time and very helpful!
Agent replied · 4 June 2026
Dear Xinyun, Thank you for leaving a wonderful 5* review. Kind regards, Asma
5/5
GoogleGood service, easy to work with and friendly staff.
Agent replied · 22 November 2024
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
TrustpilotExcellent staff
Adele is a very professional, polite letting negotiator and she values customer’s opinion very much.
5/5
GoogleDominic was great throughout the process. Checked in since and offered any help I need to get settled into the area. Totally recommend.. easy and seamless process
5/5
TrustpilotEasy viewing and nice to talk or…
Easy viewing and nice to talk or discuss.process of renting and procedure were identified properly.
Agent replied · 23 December 2024
Thank you for leaving a wonderful 5* review. Kind regards, Asma
5/5
TrustpilotGreat from start to finish
Michelle and Tiffany have been brilliant through the whole process of finding a new flat to rent. It has been smooth and incredibly quick from start to finish and we have been kept well informed along the way, a big contrast to our experience with other agencies. The referencing system they use was very good and sped up the process considerably.
5/5
TrustpilotAdele was a great support
Adele was a great support, very organised and quick to respond!
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