Barnard Marcus London reviews

★★★★★ 5/5

Google

Sameer made every thing easy for us and he was excellent in organising our moved.

NEY · 16 April 2025

★★★★★ 5/5

Google

A big thank you to Leon and his team for not only organising viewings for multiple prospective buyers in record time but has been instrumental in helping to drive both parties to completion of the sale. Thanks again!

Nik · 16 April 2024

★★★★★ 5/5

Google

So pleased with todays update. Thank you Chris for your professionalism and quick assistance.

Arfan · 16 April 2025

★★★★★ 5/5

Google

Our experience with Bernard Marcus was excellent. We had the pleasure of dealing with Victoria Abel who was amazing through the entirety of the house search, there to guide us through the process and ask any questions so accurately/promptly. In addition to this throughout the offer process we really felt like Victoria was on our side and really wanted to help us in our search, which we are so thankful for. They really couldn’t have done any more to help! Searching for a new home is always stressful and often can often feel like an uphill battle. Our experience with Bernard Marcus, on the contrary, was truly excellent and has ultimately got us our dream home! Thank you!!

Hugh · 27 August 2023

★★★★★ 5/5

Google

I’m very happy with the service I received. The staff are friendly and helpful and responsive. I wouldn’t hesitate to use them again. Our house sold super quick thanks to Eva and the team. Thanks so much.

Sarah · 16 April 2024

★★★★★ 5/5

Google

Overall very professional and helpful. Sophie handled my move well and stayed well connected and patient when the 3rd party referencing company took ages to come through. I was misinformed on one small thing during my move but generally Barnard Marcus did a very good job and I would certainly use them again.

Matthew · 18 June 2025

★★★★★ 5/5

Google

I couldn’t be more grateful to Priya for her outstanding support in organizing everything and finding a tenant for my rental property. From the very beginning, Priya and Lucy took complete ownership of the process, handling viewings, tenant vetting & contracts. Kept me in the loop at every step. Prakash Nandha

Prakash · 16 July 2025

★★★★★ 5/5

Google

I could not recommend this agency enough! Vicky/Victoria Abel is the most dedicated, hard working, professional and lovely individual you will ever meet! My partner and I are first time renters and she made the experience so easy and was always there to answer any questions (even if some were a bit silly)! Big huge thank you to the whole team that helped with our rental process but especially to Vicky, she really was incredible! :)

Harriet · 27 August 2023

★★★★★ 5/5

Google

I had the pleasure of being assisted by a gentleman named Sameer. He was extremely helpful throughout my whole process, incredibly efficient and was always around when i needed some sort of guidance and help. As this was my first time renting a home he made the experience enjoyable, eliminating all possible stress and is a credit to Barnard Marcus. I'd wholeheartedly recommend them to anyone who is looking into sales and lettings. Thank you - Aisha

Fat · 16 April 2024

★★★★★ 5/5

Google

We had the absolute pleasure of meeting and dealing with Mouna and Claudine whilst looking for a home. From start to finish, Mouna was attentive, thorough and efficient. Communication was amazing and turnaround was fast. I've recommended them to friends already and will look no further in the future. Thank you for everything ladies, you are a credit to Barnard Marcus.

Shani · 27 August 2020

★★★★★ 5/5

Google

Amazing experience. Priya, Sophie and Eva are so incredibly kind, communicative and helpful. Can’t recommend highly enough.

Emma · 16 March 2026

★★★★★ 5/5

Google

Outstanding service from the entire team. They were patient in a difficult market with an unusual property. We got a very good price and everything was handled beautifully. I can't recommend them highly enough.

Richard · 16 October 2025

★★★★★ 5/5

Google

Have had nothing but amazing service and experience with Barnard Marcus. Victoria made finding and moving into our new property really smooth and totally not stressful. She was really natural and honest with us unlike many other letting agents i've dealt with in the past. To actually have a human aspect to their service didn't go unnoticed. We requested to do a second viewing to take measurements to which they were really happy to do for us. Then on move in day we had a bit of a delay with our van which meant we were a little late arriving to the new place but they were very happy to wait for us which we really appreciated. I would have nothing but good things to say and would really recommend their services.

Jack · 27 August 2022

★★★★★ 5/5

Google

After swapping to Barnard Marcus from another local estate agent [selling my flat], dealing with Marinos was like night and day. Marinos was a pleasure to deal with, he was professional, informative (would always go the extra mile in answering any questions I had), and extremely responsive (feedback on viewings was always unbelievably prompt). The level of service never dropped with Marinos, despite it obviously being an extremely busy period in the market. Would 100% recommend working with Marinos.PositiveResponsiveness

Mark · 27 August 2022

★★★★★ 5/5

Google

Claudine has been a real star to deal with when preparing to move into a new flat. She has been attentive, easily approachable and always on hand to answer any queries that I've had (which have been many..!). I would happily recommend her and Barnard Marcus, and I would happily work with them again in the future. JP

Jiten · 27 August 2020

★★★★★ 5/5

Google

Sameer's service and responsiveness was top-notch throughout. Although we didn't go with his properties in the end, this was solely down to finding our ideal apartment elsewhere. Due to the excellent service, I will certainly be turning to Sameer should we look to rent again in the future.

Joe · 16 April 2025

★★★★★ 5/5

Google

Big thanks to Priya and Millie for their help in renting my first apartment in London. Very friendly, genuine and welcoming. Highly recommended!

Elena · 16 April 2024

★★★★★ 5/5

Google

Selling our home was so easy! Stephen Hyde was incredibly professional and knowledgeable which took the stress off us when trying to sell. He gave us good advice and we had complete trust in his judgement with every aspect of the sale. If you want to sell without the stress I highly recommend getting in touch with Stephen.

William · 28 August 2019

★★★★★ 5/5

Google

I had an excellent experience working with Barnard Marcus and in particular James Henderson. It was my first time looking for a flat in London and I was doing so remotely from California but James went above and beyond to find me places that fit my budget + needs. He took the time to answer my questions and was very quick to respond via email and phone. As a new renter, there were a lot of details I didn’t know and James explained them throughly, with my best interest in mind over the course of many months as I continued my flat search. It was a pleasure working with them and I highly recommend!PositiveResponsiveness, Quality, Professionalism

Rida · 27 August 2021

★★★★★ 5/5

Google

I can't recommend Priya Patel as a lettings manager from Bernard Marcus highly enough. As a Landlord Letting is getting to be a difficult business and Priya has been immensely helpful, with the right to rent checks, credit and deposit checks and most importantly finding suitable tennents. My property is outside the area (by 5 miles) and Priya has managed to let it 2 years in a row even against other local agents. Although they charge a slight premium compared to others they are worth it due to the quality of tenants found in ampul time.

Amritpal · 28 August 2019

★★★★★ 5/5

Google

Vicky helped us immensely from first enquiring about the property to getting the keys for the apartment. She answered all the questions I had incredibly quickly and assured me but above everything, Vicky is such a lovely person and should be rewarded hugely and cherished for her efforts. I'd only wish everyone to have somebody like Vicky when moving property. Thank you so much Vicky!

Benito · 27 August 2022

★★★★★ 5/5

Google

Leon and Raphael were very professional, helpful and prompt throughout the process of buying my flat. Leon was very hands on trying to move things forward, communicating with all parties involved on both sides to minimise time lost in a chain that involved many parties. They both know the area well and gave me good advice on property in the area including tips on renovation.

Peter · 27 August 2022

★★★★★ 5/5

Google

I would rate Sameer from Barnard Marcus Estate 5 out of 5. He was incredibly efficient and responsive in helping me rent a flat, allowing me to move in within just a week. Excellent service!

Anita · 16 April 2025

★★★★★ 1/5

Google

I’ve given them 1 star only because they let me out my contract a few weeks earlier than agreed, they are also polite. I had a property which was in good condition in a highly sought after area. I took on all their recommendations around marketing as this was my first experience of selling a property, I even lowered the initial asking price as recommended after a month and I had also stated that I was open to all offers and would be happy to negotiate with potential buyers. For the 4 months I was with Barnard Marcus I did not receive one offer! I had plenty of viewings, no offers, no feedback from any of the viewings. It was very clear that my property wasn’t being prioritised, it almost seemed as if potential buyers were being steered away because a number showed interest directly to me but resulted in no offer. I honestly believe that I wasn't taken seriously as a female judging by the way I was spoken to and dealt with. I attempted to complain in writing and there was still no improvement in service. Just to emphasise the stark contrast in the service offered to me, I’ve been with my new estate agent for 1 month, had 1 day of viewings and have already received an offer for the property which I will be accepting. They have been wonderful attentive, provided feedback and negotiated well on my behalf. I can appreciate the lessons that I have learned as a first time seller but I would never use Baranard Marcus again. They wasted my time, I lost out on my dream home because of their complacency and lack of care of service. I would not recommend them to any first time/inexperienced sellers!NegativeProfessionalism

L85 · 27 August 2022