Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter buying my property a few years ago with the excellent help of Leon and Team, a life change has meant I was looking to rent it out. Since turning to Barnard Marcus again they’ve been nothing short of helpful.
Working direct with Lucy E, she has been communicative and helpful whilst there were challenges surrounding referencing of tenants. I most appreciated them finding a resolution to the delay before calling with a solution already in place.
Tenant have moved in this week and I’m looking forward to what will hopefully be a long continued relationship with Barnard Marcus!
Thomas · 16 July 2025
Agent replied · 16 April 2026
Thank you for your kind words! We're always happy to help with any of your real estate needs, whether that's buying, selling, or renting. We strive to provide top-notch customer service and we're glad to hear that Lucy E was able to assist with finding a resolution for the referencing issue. Here's to a successful and long-lasting relationship with Barnard Marcus! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had been looking for a new house for a while and when I came across Sophie at Barnard Marcus she made the whole experience seamless. She was so proactive and helpful and helped me and my family find my dream home. She kept me up to date throughout the search process and all the subsequent paperwork. 10/10 would recommend:)
Joanna · 16 January 2026
Agent replied · 16 April 2026
"Thank you for choosing Barnard Marcus and sharing your positive experience with Sophie! We are thrilled to have helped you find your dream home and will continue to provide proactive and helpful service. Thank you for your recommendation.
★★★★★ 5/5
GoogleAn excellent experience with Barnard Marcus,
Shout out to Lucy for helping at every point and having excellent communication with me through the process. Thank you!
Laura · 16 August 2025
Agent replied · 16 April 2026
Thank you for your kind words and for choosing Barnard Marcus! We're thrilled to hear about your positive experience with Lucy and we pride ourselves on providing excellent communication throughout the process. We appreciate your business and look forward to working with you again in the future. #CustomersFirst #HappyToHelp
Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA very big thank you to Priya for all her support in securing a property. She helped immensely and her communication through out the process was great. She was supper helpful and so warm and committed to seeing it through.
She really does go the extra mile for her clients, not just landlords but tenants too.
Thank you Priya x
Maame · 16 April 2024
Agent replied · 26 August 2024
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSameer has been very professional and extremely helpful with my moves. He is excellent and super efficient. If I look for a new property again, I will definitely reach out to him. Many Thanks! Danny x
Danny · 16 April 2025
Agent replied · 16 April 2026
Thanks for leaving us a excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy rep/property Manager Lucy Eracleous demonstrated extreme professionalism that was specific to my needs. She worked in excellent time frames, was supportive and motivating. This
process was positive and easy.
Thank you so much Lucy
Juliet · 16 April 2025
Agent replied · 16 April 2026
Hello Juliet,
Thank you for your wonderful 5* review! I'm thrilled to hear that Lucy Eracleous provided you with such a positive and supportive experience. We truly appreciate your kind words and are delighted that the process was easy for you.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleReally pleased with the excellent service from Leon who assisted us with the sale of our flat. He was a professional from start to finish and was a pleasure to deal with, thanks Leon!
Toni · 16 April 2025
Agent replied · 26 August 2024
Thank you for taking the time to leave us your 5* review Toni! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy partner and I had a quite uplifting experience with Barnard Marcus. Everything went smoothly, special thanks to Sameer. He was very helpful, professional and friendly through the whole procedure.
Thank you very much!
Orsolya · 16 April 2025
Agent replied · 25 October 2024
Hello Orsolya,
Thank you for your wonderful 5* review! We're delighted to hear that you and your partner had such a positive experience with us. Sameer will be thrilled to know his efforts were appreciated.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMassive thank you to Lucy and the team for quickly getting us through the rental-process so we could move in incredibly quickly!!
Alex · 16 August 2025
Agent replied · 16 April 2026
Hello Alex,
Thank you so much for your wonderful 5* review! I'm thrilled to hear that you had a smooth rental process and that we could assist you in moving in quickly.
Best wishes, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleA great service from start to finish! Me and my husband would like to thank Mr. Sameer for his professionalism and his responsiveness were commendable, we are grateful for your assistance and highly satisfied with the service you provided to find our new home. He was easy to deal with and it was no trouble to give him and his team a call for updates at any time. I would happily recommend their services. More power and success in the future! -Marion and Nino
MAJ · 16 April 2025
Agent replied · 26 August 2024
Thank you for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSameer was really helpful from the start, any questions I had he was always quick to respond and followed up when he needed to, it was a pleasure speaking to him
Andrea · 16 April 2025
Agent replied · 25 October 2024
Thank you Andrea for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Priya and Sameer who were very friendly helpful and knowledgeable and I found their professionalism and service provided as second to none. They even managed to secure £100/Month more than the asking price for letting the property. So thanks again Priya and Sameer and keep up the good work!
Shirish · 16 April 2024
Agent replied · 26 August 2024
It’s really lovely to read another 5* review Shirish Jani. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Agent Sameer for his help in renting the house! For the organization of the entire process, professionalism, responsiveness, friendliness, importance, endurance, and excellent communication skills. 🙂 …
Ірина · 16 April 2025
Agent replied · 16 April 2026
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Sameer provided you with excellent service in renting your house. Your kind words about his professionalism and communication skills are greatly appreciated. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleLucy was great ; really helpful on the ball , efficient , quick , and very friendly.
Additionally she was very supportive given how stressful moving can be.
Samuel · 27 April 2025
Agent replied · 16 April 2026
Hello Samuel,
Thank you so much for your wonderful 5* review! I'm delighted to hear that Lucy was able to provide you with such efficient and friendly service during your move. We understand how stressful moving can be, and it's great to know that Lucy's support made a positive difference.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleLucy was my agent at Bernard Marcus - Lucy has been amazing in sorting out all the agreements in a very limited amount of time; patient in answering all my question and helping me secure the apartment I really wanted. My experience was great and I have Lucy to thank for that!
Anna · 16 April 2024
Agent replied · 26 August 2024
Hi Anna! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleI worked with Priya and Sameer - and they were both so friendly, helpful and super efficient! Thank you for getting me into my lovely flat so quickly!
Sarah-Louise · 16 April 2025
Agent replied · 25 October 2024
Thank you for taking the time to leave us this amazing 5* review Sarah-Louise. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had a fantastic experience with Lucy as my agent. She’s incredibly responsive, always quick to reply to any questions or concerns, and genuinely helpful. No matter what I asked, big or small, she made sure things were sorted out smoothly and professionally. It’s been such a relief having someone so reliable and easy to communicate with and help us settle down quickly. Highly recommend her!
Aileen · 16 August 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Sameer to find our university house. The whole process was easy, we were provided with great advice and all our questions along the way were answered. From the very first viewing to signing the tenancy, he was professional, friendly, and always responsive. Sameer really understood our needs as students and found us a house that’s perfect for us. Highly recommend to anyone looking for a property !!
Keira · 16 April 2025
Agent replied · 25 October 2024
We're thrilled to hear that Sameer provided you with such a fantastic experience and found a house that meets your needs perfectly. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI have been working with Barnard Marcus to find a new rental property and I have to say they were magnificent. Responsive, easy to deal with, extremely helpful and proactive in dealing with tricky situations.
I want to highlight in particular how impressed I was with Lucy Eracleous, who went above and beyond in resolving a thory situation and helped me secure the place I really wanted. Great people.
Graham · 5 May 2025
Agent replied · 27 May 2025
Thank you for your brilliant 5* review and thank you for your kind words Graham. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Eva for her support while I have been trying to sell my flat. She worked very hard to get viewing in a very short time and with good offers. She is an excellent sales manager. A credit to this agency. Every success.
JANET · 16 April 2024
Agent replied · 26 August 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSameer has been very professional and extremely helpful with my moves. He is excellent and super efficient. If I look for a new property again, I will definitely reach out to him. Many Thanks! Danny x
Hao · 19 August 2024
Agent replied · 26 August 2024
Thanks for leaving us a excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSameer was our agent, we really appreciate his efforts for the entire onboarding to be smooth. Good experience overall.
Sneha · 16 April 2025
Agent replied · 26 August 2024
Many thanks for the great 5* review and your kind words Sneha. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks to Victoria Abel our experience could not have been more pleasant. I spoke to other agencies but after speaking with Victoria no one compared. She was always super helpful and caring. Once we viewed the property she made us feel as though we had all the time in the world. Thanks to her we have now signed a two year contract. Very pleased!
Sabalan · 27 August 2022
Agent replied · 26 August 2024
Hi, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Victoria and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 4/5
GoogleSameer was genuinely helpful and patient with us with our search.More power to the team and Thank you..
Diannekris · 16 April 2025
Agent replied · 26 August 2024
Hello Diannekris,
Thank you for your kind words! We're delighted to hear that Sameer was able to assist you with your search. More power to you as well!
Best regards,
The Barnard Marcus Muswell Hill Team
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