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Barnard Marcus reviews

4.7

★★★★★ Excellent

239 reviews across 1 platform

262, Muswell Hill Broadway, London N10 3SH

Barnard Marcus's London office at 262 is rated 4.7 out of 5 across 239 reviews on 1 platform, including 239 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

239

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a very positive experience with Barnard Marcus. The team were professional, responsive and supportive throughout the letting process. In particular, Priya and Cameron were excellent, proactive, communicative and genuinely committed to helping us find the right tenants. They kept us well informed at every stage and made the whole process smooth and stress-free. We’re very pleased with the tenants they secured for us and would happily recommend their services.

Parinaz · 16 March 2026

Agent replied · 16 April 2026

Thank you for choosing Barnard Marcus for your letting needs! We're thrilled to hear that our team, especially Priya and Cameron, provided professional, responsive, and supportive service. We're committed to finding the right tenants for our clients and making the process stress-free. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently had the pleasure of working with Barnard Marcus Estate Agents to buy a property, and I couldn't be happier with the experience. From start to finish, Eva and Chris were exceptional in their roles, they were not only professional but also incredibly kind and supportive. They took the time to answer all my questions, always providing updates. They genuinely cared about my experience and went above and beyond to ensure I felt comfortable and understood throughout the process.

Giulia · 16 November 2025

Agent replied · 16 April 2026

Thank you for taking the time to write such a lovely review! We are thrilled to hear that Eva and Chris provided exceptional service during your property buying experience. Our team strives to be professional, kind, and supportive to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Graca is one of the best professionals I have ever met in my entire career. I work as a property consultant focusing on the buyer’s side, and thanks to Graca, my client purchased a property of undeniable value and great potential. Her collaboration went far beyond all expectations, and even when there were issues retrieving the keys to a property I needed to show my clients, she immediately stepped in to solve the problem. It took me a while to write this review simply because of time constraints, yet I still clearly remember the outstanding support she provided. I truly hope Graca achieves the career she deserves, as she is a professional who genuinely goes the extra mile. I’m deeply impressed and grateful to have had the opportunity to work with her.

Daniela · 16 November 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! It was a pleasure working with you and I'm glad that my support exceeded your expectations. I'm grateful for the opportunity to help your client purchase a valuable property and I will continue to go above and beyond for all of my clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I cannot sing this companies praises high enough! From start to finish Lucy was a phenomenal help to myself and my partner in our house move. She was kind, considerate, knowledgeable and always on the ball with providing us with updates and information. We always felt reassured and supported in our journey finding a new property to rent. Lucy communicated with us so effectively and made the process so smooth it was unbelievable. Easily the best estate agent we’ve ever dealt with. This company is efficient, charismatic and honest, highly, highly recommend!!

Holly · 16 September 2025

Agent replied · 16 April 2026

Thank you so much for your amazing review! We are delighted to hear that Lucy provided you with exceptional service during your house move. We are proud to have her as part of our team and we strive to provide efficient, honest, and charismatic service to all our clients. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have now worked with Priya and BM for a number of years. She is extremely conscientious, hard working, honest and easy to talk to. Not to mention professional… She has now Let and managed 3 of my high-end N10 properties. She overlooks her team very well and ensures everything is done as seamlessly as possible. Highly recommend to anyone in area.

Alex · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words and continued support. We take pride in providing top-notch property management services and we are thrilled to have earned your trust for multiple years. We will always strive to maintain our high standards and provide exceptional service. Thank you for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had a very positive experience selling my property with Bernard Marcus. Eva was an excellent account manager from the start, straight through to completion with excellent communication skills. Chris was also a very capable and friendly sales person. I have no hesitation in recommending them.

Diane · 26 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that you had such a positive experience selling your property with us. Our team, especially Eva and Chris, takes great pride in providing excellent communication and customer service. Thank you for recommending us, it means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had been searching for the perfect flat for quite some time, and it was challenging to find something that suited our needs, especially during the busy summer market. My wife and I can be quite particular, but Sameer made the entire process so much easier for us. He was incredibly supportive, friendly, and attentive to our needs throughout the entire journey. Thanks to his dedication and his colleagues, we found a beautiful flat that we’re absolutely thrilled with.

Kasra · 16 April 2025

Agent replied · 26 August 2024

Many thanks for your fantastic 5* review Kasra. Best wishes, Lucy, Customer Relations.

5/5

Google

Sameer made what could’ve been a stressful and drawn up process, extremely simple, fast and stress free. Having dealt with a few estate agents in the past I wasn’t looking forward to the process of finding and renting a flat in London again. Sameer was professional, helpful and just an overall great person to work with. Couldn’t have made life easier. 5 stars

Jack · 16 April 2025

Agent replied · 25 October 2024

Many thanks Jack for your brilliant 5* review. We're thrilled to hear that Sameer made your experience stress-free and enjoyable. Your kind words mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Cameron was honestly a breath of fresh air to encounter in our flat search! He was polite, patient and so friendly, that he made the viewing experience fare smoothly.

Scarlet · 16 March 2026

Agent replied · 16 April 2026

Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Feedback and Support Team.

1/5

Google

We were required to pay a holding deposit, yet the property was never removed from Rightmove or Zoopla. After referencing was completed, the agent refused to discuss alternatives with the landlord, demanded a large upfront rent, and insisted on an unreasonable move-in date. When we did not agree, the entire holding deposit was retained. We were also advised to discuss serving notice with our existing landlord before any tenancy was agreed, exposing us to unnecessary financial risk. An inflexible, one-sided, and unprofessional process.

Alashy · 16 February 2026

Agent replied · 16 April 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Awesome and wonderful. Thanks so much for making it easy for me to get the kind of house I needed and for the way you handled everything was just so good and perfect. I recommend you and your firm to everyone. Thank you Agent Lucy Eracleous for doing this for us.Thanks very much....Pastor Solomon A Folorunsho

Home · 16 June 2025

Agent replied · 16 April 2026

Thank you so much for your kind words and recommendation! It was our pleasure to assist you in finding the perfect house. We strive to make the process easy and stress-free for all of our clients. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Leon at Barnard Marcus was excellent. We had only about 3 months to get our sale completed due to a previous chain collapse and he went above and beyond to make that happen. Leon was always reachable and very helpful. I would recommend Leon if you’re looking to sell your home for a friendly , efficient helpful agent.

Charlotte · 16 April 2025

Agent replied · 11 December 2024

Thank you so much for your wonderful 5* review Charlotte! We're thrilled to hear that Leon was able to assist you efficiently and make your sale process smooth. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Myself and my partner were desperately looking for a home as I had recently got a new job in London and whilst she is already living in London this meant a big relocation for me as I was living in Sussex. We had viewed and enquired about properties with several other estate agents but had not found the right place for us. I came across a property at Barnard Marcus and instantly enquired. Sadly living in Sussex this meant I was unable to attend the open house that was happening that same evening. This being said, the wonderful team at Barnard Marcus notably Priya and Sameer were so helpful and soon sent over a detailed and thorough video of the property that we were then able to put an offer forward. We were then supported and kept informed about our offers progress by Sameer and we were later accepted for the property! Sameer’s support has been second to none and he has continued to guide and help us through the moving in stage and will continue to support us throughout our tenancy. He is a true asset to Barnard Marcus as despite being new to the company he is knowledgeable, professional and and has been so caring towards us during what could have been a far more stressful experience without his support. I would recommend Barnard Marcus to anyone looking for a home. Thank you so much ☺️

Talya · 16 April 2024

Agent replied · 26 August 2024

Thanks for the wonderful 5* review, kind words and recommendation Talya Harris! Best wishes, Lucy, Customer Relations.

5/5

Google

Hands down the best experience we have had with an estate agent. We sold and bought through them. We have moved 5 times over the last 10 years so have a lot of experience. These guys really earn their money - they are professional, helpful and effective (in a challenging market). Above all else, once the sale has been agreed, they work with you to move it forward. You get a real sense that they are on your side and not just chasing their commission. Completely outstanding and, if being honest, changed my view of the profession (based on previous experience). Particular shout out to Eva and Leon. Would not hesitate to use them again - we certainly will if we move again.

Jo · 16 April 2024

Agent replied · 26 August 2024

Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Good service all round. We worked with Harry Beadon from this branch. He was excellent throughout; clear, approachable, professional and helpful. My father in law (who has vast experience of buying and selling houses professionally) said "he has that knack good estate agents need - of making you feel like their best friend".

Miranda · 16 April 2025

Agent replied · 26 August 2024

Thank you for taking the time to leave us this amazing 5* review Miranda. Kind regards Lucy, Customer Relations.

5/5

Google

I would like to thank Samer from the Barnard Marcus Muswell team, who helped me during the house rental process, for his help and friendliness.Your assistance throughout the process was invaluable, and I appreciate your responsiveness and willingness to ensure I was satisfied with the outcome. Thank you again Sameer. Kind regards

Mehmet · 16 April 2025

Agent replied · 26 August 2024

Hi Mehmet, Thank you for sharing your positive experience with Sameer at Barnard Marcus Muswell Hill. We are delighted to hear that Sameer provided you with valuable assistance and ensured your satisfaction throughout the rental process. Kind regards, Lucy, Customer Relations.

5/5

Google

Great work from Priya and the team on getting our house tenanted. Would definitely recommend!

Bandish · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Priya and our team. It was a pleasure helping you find tenants for your house. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

I’ve had a really disappointing experience with this agency. After changing tenants in my previous property, the new tenants moved in, yet the agents failed to get them to sign a contract for nearly two weeks. This lack of organisation is completely unacceptable. To make matters worse, I’ve received multiple emails stating that I’m in arrears for rent, despite no longer living at the property. Even more concerning, the landlord has been messaging both me and the current tenants claiming that rent arrears are outstanding. This has caused unnecessary stress and confusion that could have easily been avoided with proper management. Throughout the process, the agents have shown a complete lack of professionalism and accountability. Communication has been poor, and there seems to be no urgency in resolving issues that they themselves have caused.

Millie · 16 October 2025

Agent replied · 16 April 2026

Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Sameer was helping us with moving into and then out of a flat - it was a difficult situation and Sameer was so kind and helpful in dealing with our issues, he always had time to speak with us and assure us of the situation! He was brilliant!

Lara · 16 April 2025

Agent replied · 22 January 2025

Many thanks for your marvellous 5* review Lara. Best wishes, Lucy, Customer Relations.

5/5

Google

Barnard Marcus provided an excellent service when I was under time pressure to leave the UK within a week. Compared to a previous agency that was slow and less proactive, Barnard Marcus were extremely diligent throughout the entire process. They achieved the full asking price, arranged contractors at competitive rates, and handled everything efficiently and professionally. I would highly recommend them.

Yian · 16 March 2026

Agent replied · 16 April 2026

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

I had the pleasure of working with Lucy Eracleous and Priya Patel. They are exceptional real estate agents and team who consistently demonstrated dedication and professionalism throughout the process. They were incredibly responsive, always quick to answer my questions and provide updates. Their sense of urgency and proactive approach made the entire experience smooth and efficient. I truly appreciated their willingness to act swiftly in searching for suitable clients. Highly recommended for anyone looking for proactive and attentive real estate professionals.

W · 16 September 2025

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear about your positive experience with Lucy and Priya. Their dedication, professionalism, and sense of urgency are qualities we strive for in our team. Your recommendation means a lot to us. Kind regards, Lucy, Customer Relations.

5/5

Google

Really great experience with BM - particularly Sameer who was both reassuring and efficient but also Priya who helped push things through with getting my rental organised. From seeing the property to moving in was around 2 weeks! Pretty impressive work :)

Caroline · 16 April 2025

Agent replied · 25 October 2024

Many thanks Caroline for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have had excellent service from Barnard Marcus in finding me a suitable tenant on the very first viewing and in taking the time to explain exactly how the letting process works. I could not recommend Priya and Sameer highly enough.

Kirsty · 16 April 2025

Agent replied · 26 August 2024

Thank you for your glowing 5* review and recommendation Kirsty. Kind regards, Lucy, Customer Relations.

5/5

Google

I’m so grateful to Lucy E for helping me secure my new home! From start to finish, she made the entire rental process smooth, stress-free, and actually enjoyable. She was always professional, responsive, and knowledgeable. She handled all the details, from scheduling viewings to guiding me through the paperwork, and made sure everything moved quickly and efficiently. I really appreciated how clear and honest she was every step of the way. I’d highly recommend her to anyone looking for a rental.

Marisabel · 16 July 2025

Agent replied · 16 April 2026

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.

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Read Barnard Marcus's Google reviews

Questions about Barnard Marcus

How many reviews does Barnard Marcus have?

Barnard Marcus's London office has 239 reviews across 1 platform: 239 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Barnard Marcus's rating?

Barnard Marcus is rated 4.7 out of 5 across all 239 reviews, and 4.7 out of 5 on Google from 239 reviews, checked 9 October 2026.

Where is Barnard Marcus's London office?

Barnard Marcus, 262, Muswell Hill Broadway, London N10 3SH.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.