Barnard Marcus Lettings London reviews

★★★★★ 5/5

Trustpilot

Hi all first of all want to thank you…

Hi all first of all want to thank you for you all hard work ❤️ to help my ex wife get a flat spot on always help when need it and very smoth procedure the way I was expecting 😊 I really recommend Barnard Marcus letting agency 😊 much apreciated all .

Jose · 16 July 2026

★★★★★ 5/5

Trustpilot

I used Barnard Marcus for the sale of…

I used Barnard Marcus for the sale of my property and the purchase of my new property they were great (specifically Michael Griffin and Jill Parry). I found with a few other estate agents when getting valuations that they can be quite pushy however Michael was the total opposite, he provided me with my valuation and all the information I would need to make an informed decision about selling my home and didn't try to push me into getting on the market before I was ready. My sale was actually not straight forward at all as I was buying a new build which came with a delayed completion date. Michael managed to find me a buyer that was happy to complete when I was ready move which was going to take up to 6 months. (I can't imagine there are many people who buy a home and will be that patient). Once prices had been agreed, the exchange process began which had several bumps in the road (solicitors fault) all of which Michael and Jill stayed on top of to keep things moving. Jill kept me updated as much as humanly possible and if it had not been for her im not sure we would have exchanged on the day that we did. Overall I would absolutely recommend selling or buying with Barnard Marcus, they ticked all the boxes for me and charge reasonable fees based on other quotes I was provided.

Lee · 20 February 2024

★★★★★ 5/5

Trustpilot

I used Barnard Marcus for the sale of…

I used Barnard Marcus for the sale of my property and the purchase of my new property they were great (specifically Michael Griffin and Jill Parry). I found with a few other estate agents when getting valuations that they can be quite pushy however Michael was the total opposite, he provided me with my valuation and all the information I would need to make an informed decision about selling my home and didn't try to push me into getting on the market before I was ready. My sale was actually not straight forward at all as I was buying a new build which came with a delayed completion date. Michael managed to find me a buyer that was happy to complete when I was ready move which was going to take up to 6 months. (I can't imagine there are many people who buy a home and will be that patient). Once prices had been agreed, the exchange process began which had several bumps in the road (solicitors fault) all of which Michael and Jill stayed on top of to keep things moving. Jill kept me updated as much as humanly possible and if it had not been for her im not sure we would have exchanged on the day that we did. Overall I would absolutely recommend selling or buying with Barnard Marcus, they ticked all the boxes for me and charge reasonable fees based on other quotes I was provided.

Lee · 20 February 2024

★★★★★ 5/5

Google

Jessica (and her manager Lauren) at the Putney Barnard and Marcus brach were very helpful and transparent throughout such a stressful process - as anyone who has looked for a rental property in London would be able to relate. I recommend this branch to make your house search a better one.

Deniz · 28 October 2025

★★★★★ 5/5

Google

I was looking for a agent in the Putney area and I came across this branch, I would highly recommend using Barnard Marcus, they provide a quick, smooth and trustworthy service, the staff here are extremely efficient and knowledgeable, in …

FRANKIE · 16 January 2026

★★★★★ 5/5

Google

My wife and I are experienced landlords stretching back over 25 years with multiple properties. I've dealt with many agents over that time and can comfortably say I've never experienced such a professional, fast and efficient service. Well done Yvette and the team at BM Putney.

Eugene · 17 February 2024

★★★★★ 1/5

Trustpilot

Unable to trust

I don't feel any trust on them according to my experience to invite them for our property's valuation. SWANS Estate Agents advertised our property with asking price of £225,000. Then Alpha Residential Estate Agents advertised our property with offers over £195,000. They even found me a buyer with offer of £185,000. But I refused the offer because our purchase price was £190,000 on 31-Mar-2021. ------------- But Barnard Marcus advised for asking price of £180,000. {I think that It's because another company called AMG Ltd (our mortgage lender's assets management company) was in contact with Barnard Marcus about our property. Barnard Marcus' agent told me about AMG Ltd works for those who can't pay mortgage repayments.}

MUHAMMAD · 7 November 2025

★★★★★ 5/5

Google

Karim was an absolute legend, and achieved what other 5 agencies tried and failed before him. This result is the fruit of determination, persistence and discipline, not luck. Following this experience I must say that I will always seek to recommend Barnard Marcus onwards to anyone and hopefully repeat the experience.

George · 20 October 2023

★★★★★ 5/5

Google

Hello, thank you for all the hard work you did to buy our house. Sadiq Ahmadi is the best. They guided and advised me and my wife very well to buy a house and we are satisfied with the loan they took for us throughout the process.🌺🙏good luck …

Marjan · 19 November 2023

★★★★★ 1/5

Trustpilot

Horrible experience with Callum

Inquired about a property which we wanted to buy in cash. Had the misfortune of speaking to a very rude Callum. Conversation went like this:We: Interested in purchasing this property on cash. Can we view it. Callum: No. We: Umm, ok, could we atleast see a video?Callum: No. We: How are you proposing to sell this without us being able to see it?Very rude abrupt responses. This really isn't how you sell properties. I would never ask them to sell mine.

AV · 1 December 2023

★★★★★ 5/5

Google

Dan was extremely helpful in supporting us with our first move to a property in Putney! He was efficient with handling all of our enquiries and made the whole process much less stressful for us!

Beth · 12 August 2024

★★★★★ 5/5

Trustpilot

Positive and dynamic

Positive, proactive and friendly is how I would describe Kelly and her team at the Ealing branch. Kelly found me great buyers at a time when flats in London were hard to sell! She was also excellent at moving things along when they got stuck as they often do when buying and selling property. Imogen also deserves praise for her charming efficiency in welcoming me as a client and dealing with viewings etc. Excellent job all round!

Karen · 2 February 2024

★★★★★ 2/5

Trustpilot

Very poor service from whetstone…

Very poor service from whetstone office. 2 sales that fell through with hardly any communication. I was doing all the chasing up. Manager even asked me to lie to my solicitor in order to satisfy the buyer. Lazy service and unprofessional

Gerry · 27 August 2026

★★★★★ 5/5

Trustpilot

Thank you Leon and Eva at Barnard Marcus

Thank you Leon and Eva, who worked extensively and extremely hard to sell my flat in Crouch End. Barnard Marcus Muswell Hill, is a practical and realistic team, with a personal approach, resolving sales matters in person, over the phone and by following up emails with a chat. They are from my experience realistic and you might have to wait for the right applicant but they turn out to be the right fit and successful candidate/s for your property. In fact I had 4 offers more than enough to choose from. That comes with experience and knowledge of the area and fitting the right applicants to affordability and lifestyle. So this kind of experienced wisdom which Leon and Eva display as a team is very , very, extra special. It certainly benefited me and got me through successfully to a successful sale for my property which was marketed by Barnard Marcus Muswell Hill. Thank you and all the best for the future as I move on from Crouch End. I highly recommend Barnard Marcus Estates Agents, Muswell Hill.

JCOWAN · 18 November 2023

★★★★★ 5/5

Trustpilot

Barnard Marcus Feltham - Outstanding Service

We are currently in the process of completing both the sale and purchase of our properties with Barnard Marcus, Feltham, where all the staff that we have had dealings with, in particular James and Evan, have shown us nothing but professionalism throughout the process. They have kept us up to date on both the sale and purchase from the moment we walked through their door and we would certainly have no hesitation in recommending them and would definitely use them again in the future. There may be some negative reviews about the service they provide, however we can honestly say this has not been our experience and people reading these reviews should not be put off by them.

JOANNE · 16 November 2023

★★★★★ 5/5

Google

Lauren assisted us in various capacities throughout the process. Thanks Lauren

Cecilia · 15 April 2026

★★★★★ 1/5

Trustpilot

Barnard and Marcus Tooting

Barnard Marcus Tooting- The most unprofessional team of people. Refused to provide a contact number for our landlord when our house was in dangerous condition, mould, rats, broken toilet, broken shower etc… Stated they have nothing to do with the property anymore, however our rent is sent to them directly every month. Manager Marta was very rude and ended the phone on me when I tried to explain that the house is not suitable to live in. Avoid this estate agents.

Katie · 31 October 2023

★★★★★ 1/5

Google

Can't explain how awful the email replies are about getting basic information about my housing contract, over many years I've lacked any form of consideration by this estate agents, sometimes months into a tenancy before getting a new … More

Tom · 27 December 2025

★★★★★ 5/5

Google

My partner and I had the pleasure of dealing with one of the sales negotiators at Barnard Marcus Putney branch. Sadiq was amazing at what he does he was very professional and always had great communication. Sadiq went above and beyond to get us the best possible deals.

Sherif · 20 October 2023

★★★★★ 5/5

Google

I had a great experience with Zameer as a lettings agent. From the initial viewing through to moving in, everything was handled professionally and efficiently. Communication was excellent throughout, and any questions or issues were dealt …

Marley · 16 January 2026

★★★★★ 1/5

Trustpilot

I would not recommend anyone to use…

I would not recommend anyone to use them. I bought property through them and I lost of lot of money. Its partly my mistake as I didn't know its possible to sell property without person who sells the property not being the owner of the property. They lied to me that person is in the process of the registration and it will take few months. The true was something else. It took me 11 months to register that property with massive Council Tax bill for empty property as well as heroin squatters being inside for 6 months.Two weeks is very short of period to check all tricks that they use to get you into trouble and unsolvable problems. You have to have very experienced solicitors who can read their selling contract special conditions which are usually on written on 20 pages adding all sort of hidden cost on top of the auction price. I paid 8k plus buyers solicitors fee. Mind you they have their own solicitors company who writes this kind od special conditions and "Clients" who they selling for. As I said if you don't have big experience with Bernard Marcus Auctions sale methods don't bother to go there and bid for the properties as you can make costly mistake regret it big time. There are not good deals there for anyone...

Aleksandar · 1 October 2025

★★★★★ 5/5

Trustpilot

Covent Garden

I had an incredible experience working with Jake at the Covent Garden branch of the estate agency. From the moment I walked in, he exhibited exceptional professionalism and knowledge of the local real estate market.Jake's dedication to finding the perfect property for me was evident throughout the entire process. He listened attentively to my requirements and preferences, ensuring that he only presented me with properties that truly matched my needs.What stood out most was Jake's commitment to transparency and honesty. He provided valuable insights into the properties we visited, including potential pros and cons that I hadn't considered. It's clear that he prioritizes his clients' best interests above all else.Throughout negotiations and paperwork, Jake was a reliable guide, always accessible and prompt with responses. He made a complex process feel straightforward and stress-free.Thanks to Jake's expertise and unwavering support, I found my dream home in London. I couldn't be happier with the outcome, and I wholeheartedly recommend Jake to anyone seeking a top-notch estate agent in the area. His professionalism, knowledge, and dedication truly set him apart.

Dylan · 22 September 2023

★★★★★ 5/5

Trustpilot

Barnard Marcus of Covent Garden are excellent.

Barnard Marcus of Covent Garden are excellent estate agents. The Branch Manager is Francesca Lewis. I was contacted by them a few months ago and they have now sold my two bedroom flat in Pimlico.The money is now in my bank account gaining interest.My optimistic asking price was £550,000, and Jake Tharp, the Assistant Branch Manager, managed to achieve a respectable £530,000, with property prices in London falling all the time, and a potential general UK financial crisis on its way very soon.They are all good people, professional, proactive, friendly and patient in a stressful activity for us all. I recommend them to everyone.

Geoffrey · 19 September 2023

★★★★★ 5/5

Google

Having heard many horror stories about London agencies, I was very apprehensive of my first interaction with one. However, I cannot commend enough the service I received and in particular, from Serge and Marta. Serge and Marta kept my partner and I informed throughout the process, emails and questions we had (of which there were many!) were answered swiftly.PositiveResponsiveness, Quality, Professionalism

Kristian · 17 June 2022