Trusted Agent profile · London

Barnard Marcus Lettings London reviews

3.0

★★★★★

670 reviews across 2 platforms

155 Upper Richmond Road, Putney, London, SW15 2TX

Barnard Marcus Lettings's office in London, at 155 Upper Richmond Road, is rated 3.0 out of 5 across 670 reviews on two platforms, including 181 Google reviews rated 4.7.

Google logo

4.7 / 5

181

Reviews on Google

This office

Trustpilot logo

489

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Trustpilot

Tooting Branch

Such a poor service and you cannot reach anyone on the phone! We placed an offer for a house in Tooting and no one has got back after numerous emails and calls! Shocking and clearly their loss!

Jenny · 26 September 2020

1/5

Trustpilot

One of the worst estate agencies to…

One of the worst estate agencies to ever do it. No care whatsoever for the tenants, just money-grabbers.

Harry · 18 May 2023

1/5

Trustpilot

Wish 0 star was an option

Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life

Iga · 29 June 2020

5/5

Trustpilot

Fantastic staff

Fantastic staff, great communication throughout the whole process. Would definitely use them again.

Unhappycustomer · 19 September 2023

1/5

Trustpilot

Spam post

Please ask your leaflet workers notTo ignore the no spam post signs!!

Henry · 11 October 2023

1/5

Trustpilot

Lied to us about the price of offer

Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!

UN · 15 December 2021

2/5

Trustpilot

Unprofessional..high fees?

They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.

Barbados · 19 February 2021

5/5

Trustpilot

I was very happy with the service I…

I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them

Kelly · 1 November 2019

1/5

Google

Tried to sell a flat through them and just got 6 months of hassle and the deal fell through. They mentioned that since they charge 2.5% commission they would give superior service which is not the case. SIGNIFICANTLY BELOW PAR! Daniel

Daniel · 19 June 2014

5/5

Trustpilot

I sold my property in Furzedown through…

I sold my property in Furzedown through the Streatham branch. Glen and the rest of the team were great. With support from Ish, Siobhan and financial advice from Stephen I was well looked after. Thanks guys!

Patrick · 29 November 2019

5/5

Trustpilot

Helped me rent out my flat and found…

Helped me rent out my flat and found great tenants!

Natasha · 22 September 2023

5/5

Trustpilot

Brilliant customer service

Brilliant customer service, gave me everything I needed to know.

JOSH · 21 September 2023

5/5

Trustpilot

Covent Garden office.

Great service from start to finish. Very friendly and professional.

Mark · 19 September 2023

1/5

Trustpilot

The most unprofessional people

The most unprofessional people. I went for a viewing and no one turned up and neither they picked my call. Extremely disappointed.Never tely on them

Birender · 9 April 2022

1/5

Trustpilot

I had dealing with their North Finchley…

I had dealing with their North Finchley branch to let out my flat. The are very unprofessional and totally dishonest.

Babak · 11 October 2022

1/5

Trustpilot

Very unprofessional staff

Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.

Sam · 18 October 2020

5/5

Trustpilot

Excellent friendly service

Excellent friendly service. Helpful and very knowledgeable. Would recommend.

Pauline · 19 September 2023

5/5

Trustpilot

The lettings dept in the Surbiton…

The lettings dept in the Surbiton branch have consistently found good tenants for my flat over a number of years. There has never been a gap in rental.

Lj · 4 July 2021

1/5

Trustpilot

One of the most stupidest agency ever

One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend

Elena · 24 August 2022

4/5

Trustpilot

We didn't end up going for the house…

We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive

艾丝 · 13 October 2020

1/5

Trustpilot

Bad bad bad

Bad bad bad Buyers beware the auction special condition uploaded last minute with hidden fees wrote in words then numbers to confuse

Mr · 15 December 2021

1/5

Trustpilot

These guys don't even deserve a star

These guys don't even deserve a star. Terrible service and they will always try and find a way to leech money off you. Used them for a year, never again.

Amer · 29 July 2019

5/5

Google

Found the staff very efficient and professional. The sale was done remotely and no complaintsPositiveResponsiveness, Quality, Professionalism

Peter · 17 June 2022

1/5

Trustpilot

Good luck trying to get any kind of…

Good luck trying to get any kind of communication out of these people, or any kind of service in viewing properties if you don't use their brokerage services.

KD · 9 January 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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